[defconv2000]

I have an HP dvd740 drive. I have no sound on DVD and it won't recognize CDs at all. I reinstalled the drivers from the HP website. I ran CD Gone from the Geeks to go website. Can anyone help???

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I reinstalled the drivers from the HP website

What drivers would that be? Optical drives don't need any extra drivers.

I have no sound on DVD

What program do you use to play DVDs?

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

[Broni]

I reinstalled the drivers from the HP website

What drivers would that be? Optical drives don't need any extra drivers.

I have no sound on DVD

What program do you use to play DVDs?

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

[defconv2000]

I use Windows Medial Player to play DVDs. Thanks for the suggestions, I've tried them all in the past. I tried them all again just now, but no luck. When I put in a DVD, it is recognized and media player starts right up (just no sound). When I put in a CD, the green light just blinks and nothing else happens. I try to see it when I explore, but a message comes up and says "please insert a cd into the drive." Then the whole thing hangs up.

[Broni]

See, if VLC Player will play DVDs OK: http://www.videolan.org/vlc/

[defconv2000]

Yes, VLC plays it with sound.

[Broni]

OK. So in case of playing DVDs, you have some codecs missing and you no sound in WMP.
Get this: http://www.free-code..._codec_pack.htm

Now, will VLC play CDs?

[defconv2000]

Awsome! My sound is back in WMP! Thanks!!

Still won't recognize CDs. Do you think I just need a new one?

[Broni]

I believe, CD laser is a goner....

[defconv2000]

Yup, I think you're right. Thanks for all of your help. I guess I'll replace the whole drive.