[jay_sohhn]

I entered the commands as indicated. After entering the last command (net start cryptsvc) I got the following message:
The Cryptsvc service is starting.
The Cryptsvc service could not be started.
A system error has occurred.
System error 193 has occurred.
*** is not a valid win32 application.

Editing the registry? No, I've not done it before. But I'm sure I could do it with a little guidance.

Thanks again!

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Before we do any editing, first verify for me that the following files are present in C:\windows\system32

cryptsvc.dll
cryptui.dll
certcli.dll

[noahdfear]

Before we do any editing, first verify for me that the following files are present in C:\windows\system32

cryptsvc.dll
cryptui.dll
certcli.dll

[jay_sohhn]

Yes, I have all three of the above-mentioned files.

[noahdfear]

Click Start>Run type regedit and hit Enter to open the registry editor.
Click the + signs to expand the following path

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\Current\System\CurrentControlSet\Enum\ROOT

Under the ROOT key there are several keys that begin with LEGACY_
See if there is one named LEGACY_RPCSS
If present, click it once to select it, then right click it and select Delete.
Close the registry editor and restart the computer.

Open a command window and type sc query cryptsvc
Let me know if it is stopped or running.

[jay_sohhn]

I navigated to the specified path. When I got to the ROOT key I did not see anything that began with LEGACY_. Instead, I saw the following:
MS_L2TPMINIPORT
MS_NDISWANIP
MS_PPOEMINIPORT
MS_PPTPMINIPORT
MS_PSCHEDMP
MS_PTIMINIPORT

[noahdfear]

Thanks - confirms that is not the problem.

Please download this file and run it on the affected computer.
Save the log created and post it here.

[jay_sohhn]

Here's the log you requested:
-------------------------------------------------------------
Volume in drive C has no label.
Volume Serial Number is F48F-490D

Directory of C:\WINDOWS\ERDNT\cache

04/14/2008 07:00 AM 62,464 cryptsvc.dll
1 File(s) 62,464 bytes

Directory of C:\WINDOWS\system32

04/14/2008 07:00 AM 62,464 cryptsvc.dll
1 File(s) 62,464 bytes

Total Files Listed:
2 File(s) 124,928 bytes
0 Dir(s) 27,060,264,960 bytes free

[noahdfear]

Another file to download and run here then post the resulting log.

Reboot and open a command window then type the following and hit Enter.

sc query cryptsvc

Is the State running or stopped?

[jay_sohhn]

"State" is stopped. Below, you'll find the log file.
------------------------------------------------------
1 file(s) copied.

! REG.EXE VERSION 3.0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_CRYPTSVC
NextInstance REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_CRYPTSVC\0000
Service REG_SZ CryptSvc
Legacy REG_DWORD 0x1
ConfigFlags REG_DWORD 0x20
Class REG_SZ LegacyDriver
ClassGUID REG_SZ {8ECC055D-047F-11D1-A537-0000F8753ED1}
DeviceDesc REG_SZ Cryptographic Services

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_CRYPTSVC\0000\Control
ActiveService REG_SZ CryptSvc
------------------------------------------------------------------------

[jay_sohhn]

Hope your holiday went well. Have you had a chance to see my last post?

[noahdfear]

Hi Jay,

Got busy with the holidays and frankly, forgot about you. My sincere apologies.

If your flash drive is big enough, I'd like to see if you can re-install Service Pack 3. The download package is just over 316 MB.

http://www.microsoft...;displaylang=en

[jay_sohhn]

I downloaded the service pack 3 and tried to install it both in safe mode (though there was a message saying that this was not recommended) and in regular mode. Here's the message I got for both attempts:

"Setup could not verify the integrity of the file Update.inf. Make sure the cryptographic service is running on this computer."

Thanks, and hope you had a good holiday.

[noahdfear]

Hi Jay,

Grrrr ..... should have guessed it would fail without cryptsvc running.

Please download and run AccessEnum from SysInternals.
When started, it should already be displaying C:\Windows - if not, please use the Directory button to browse to and select the C:\Windows folder.
Click Scan
When it completes, click Save and save the log.
Attach that log here.

[jay_sohhn]

OK, here's the log. I don't know if this is worth saying, but just FYI, I'm still getting the error box saying "The application failed to initialize properly (0xc000007b). Please click OK to terminate the program."

Hmm, I tried to attach the file, but apparently it's too large (greater than the max allowed of 500K). So I split the file up into two parts, hope that's OK. You'll see both text files attached.

Attached Files

•  AccessEnum_Log.01.16.10.txt   292.33KB   142 downloads

[jay_sohhn]

And here's part two of the log

Attached Files

•  AccessEnum_Log.01.16.10_Part2.txt   348.89KB   150 downloads