Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account

Possible Malware BSOD

  • Please log in to reply

MKP 13

MKP 13

    New Member

  • Member
  • Pip
  • 1 posts
Hello Folks,

This is a great forum, I should have seen this earlier.

The sequence of events leading to BSoD:
(i) I visit a site
(ii) I get a Windows prompt asking for permissions to download some file
(iii) The Antivirus (Symantec) kicks in, before I could respond to the prompt.
(iv) I get a BSoD

Repeated attempts to reboot the machine in various modes caused the BSoD and the system doesn't boot up to Windows. Finally I could get past the BSoD in the "Debugging Mode" where I followed the steps specified in "Malware and Spyware Cleaning Guide".

I have attached the three files from :

I suspect one of two things causing BSoD:
(i) Some malware
(ii) The Symantec Antivirus while attempting to clear some malware while I visited the site.

Should I suspect some malware?

Thanks in advance.

Attached Files

  • 0


Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP