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Help me --> i cannot connect to itunes

Started by Kapitan-Heneral , Nov 28 2009 01:35 AM

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#1
Kapitan-Heneral
Posted 28 November 2009 - 01:35 AM

Kapitan-Heneral

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I have iTunes installed, and each time I try to connect to the iTunes store i recieve the message:

iTunes could not connect to the iTunes store. Make sure your connection is active and try again.

I have tried EVERYTHING suggested by iTunes support and Microsoft support. i tried to close my firewall

but i cant because of this controlled group policy. My antivirus is ESET NOD32 and

I am using Windows Vista Starter. Any help would be very appreciated.

THANKS...
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#2
Guest_bartblaze_*
Posted 28 November 2009 - 03:07 AM

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Hi, have you tried running iTunes in compatibility mode ?
>> right click the iTunes application > properties > compatibility tab > Windows XP (Service Pack 2/3)

Why can't you turn the firewall off exactly, what does it say ? Is it Windows Firewall ?
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#3
Kapitan-Heneral
Posted 28 November 2009 - 03:17 AM

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ah...i haven't tried that yet...uhm, its vista starter. i cant turn off my firewall because of this controlled by group policy thing..

Edited by Kapitan-Heneral, 28 November 2009 - 03:17 AM.

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#4
Kapitan-Heneral
Posted 28 November 2009 - 03:20 AM

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hey sir...there is no compatibility tab on vista starter. i didn't found it.
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#5
Guest_bartblaze_*
Posted 28 November 2009 - 03:42 AM

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Hi, you did not find this tab ? :

Posted Image

I suppose you are using Windows Firewall, if you cannot turn it off, you might be able to add an exception to the list.
If you cannot do that, you will need administrator rights .
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