I had AntiVirus System Pro. I think I removed it but I have lingering problems. So far I have identified these problems:
1) Internet Explorer won't open
2) web pages that are saved on my computer will not open. Every time I try to open 1 I get an error message: "Windows cannot find 'C:\Documents and Settings\...file name.
3) My AVG antivirus software GUI won't open
4) Microsoft Outlook will not connect to the internet (I think it is being blocked) and I am unable to get online using Internet Explorer
I followed your instructions on "Malware and Spyware Cleaning Guide, Please read before starting a new topic" but neither Rootrepeal nor SysRestorePoint would run.
...and I have run the following programs on my computer without success:
AVG Anti-Virus Free Edition
Attached you will find my OTL.txt report.
Thank you for your help.