[frustrateduser]

I can't install any programs or install a windows update whatsoever. I am running vista x64 and my wife's computer is having the same problem. Hers is a windows xp system.

When I try to download an update, I get the error code 80200010

Any thoughts?

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Hey Frustrateduser;
I sent you an email with the solutions to your problems. I'm new to the forum so i didn't post it here. At anyrate, follow the steps and you woories will be over.
Let me know how it works out for you.

Eddierasm36

[Eddieram36]

Hey Frustrateduser;
I sent you an email with the solutions to your problems. I'm new to the forum so i didn't post it here. At anyrate, follow the steps and you woories will be over.
Let me know how it works out for you.

Eddierasm36

[frustrateduser]

Thanks for the try, but it didn't do anything. Any other suggestions?

[JSntgRvr]

Our policies do not allow for help throughout email. All suggestions should be posted so the information is shared among members.

Thanks for understanding.

[barry3652]

Are you running Norton Internet Security by any chance?. If so try turning it off for 15 mins or so.

[frustrateduser]

Nope...I used to run avira but uninstalled it hoping to install something else. So, I am running bare right now

[vinod_r2]

Automated Windows Update Fix

1. Download WUFix.exe to your desktop.
2. Double-Click WUFix.exe to run fix.
3. You will see a window open and commands processing. When the window closes the fix will have completed.
4. Restart the computer.

[frustrateduser]

Only problem is I can't install anything....

[azarl]

Only problem is I can't install anything....

You need to get an AV installed ASAP, you are wide open to infection without

[frustrateduser]

Only problem is I can't install anything....

You need to get an AV installed ASAP, you are wide open to infection without

thank you but..again, can't install ANYTHING

Anyone know how to help me?

[Rorschach112]

Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post an OTListIt log in THAT forum.

[frustrateduser]

Well, I followed the link and went through the steps and got to the point where I try to install a virus-scan and the download won't work again to install...

[Rorschach112]

Skip that step then

Closing this topic since its a malware problem