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Windows 7 bccode124


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#1
rompastompa

rompastompa

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My new PC is running Windows 7 Professional 64 Bit
8Gb Ram
AMD Phenom II X4 965 Black Edition 3.4Ghz

Periodically displays a blue screen and reboots itself. When it starts up I get the window error message
"Windows has recovered from an unexpected shutdown" The detials in this message are as follows

Problem Event Name: Bluescreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057

I tried using a program called Blue screen view to read the contents of the dump file created at the time of the crash:

Dump File: 012310-28984-01.dmp
Crash time: 23.01.2010 22.30:43
Bug Check String:
Bug Check Code: 0x00000124
Parameter 1: 00000000'00000000
Parameter 2: fffffa80'07a748f8
Parameter 3: 00000000'00000000
Parameter 4: 00000000'00000000
Caused by driver: ntoskrnl.exe
Caused by address: ntoskrnl.exe+4a63cc
File description: NT Kernel & System
Product name: Microsoft Windows Operating System
Company: Microsoft Corp
File version: 6.1.7600.16385(win7_rtm.090713-1255)
Processor: x64
Computer Name:
Full Path: C:\Windows\minidump\012310-28984-01.dmp
Processors count: 4
Major version: 15
Minor version: 7600

If there's any more information that you need then please let me know. Its a new PC, only week old. I can say that the problem occurs at a specific time or when I'm doing a specific task. Its occured in the morning when the pc is first turned on, and after the pc has been on for several hours.

Any help gratefully appreciated
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#2
Broni

Broni

    Kraków my love :)

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Its a new PC, only week old

No reason to monkey around it. Brand new computer shouldn't be giving you any BSODs.
Back to the store.
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