Removal instructions for Live PC Care

Content is republished with permission from Malwarebytes.

What is Live PC Care?

The Malwarebytes research team has determined that Live PC Care is a fake anti-malware application. These so-called "rogues" use intentional false positives to convince users that their systems have been compromised. Then they try to sell you their software, claiming it will remove these threats. In extreme cases the false threats are actually the very trojans that advertise or even directly install the rogue. You are strongly advised to follow our removal instructions below.

How do I know if I am infected with Live PC Care?

This is how the main screen of the rogue application looks:

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You will find these icons on your desktop and in your taskbar:

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And see these warnings:

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How did Live PC Care get on my computer?

Rogue programs use different methods for spreading themselves. This particular one was installed by a trojan.

How do I remove Live PC Care?

Our program Malwarebytes' Anti-Malware can detect and remove this rogue application.

Please download Malwarebytes' Anti-Malware to your desktop.
Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a check-mark is placed next to the following:
- Update Malwarebytes' Anti-Malware
- Launch Malwarebytes' Anti-Malware
Then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform quick scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected. Reboot your computer if prompted.
When completed, a log will open in Notepad. The rogue application should now be gone.

Is there anything else I need to do to get rid of Live PC Care?

The rogue intercepts calls to your task manager. You can download Process Explorer. Run it and click "Options" > "Replace Task Manager". Enjoy the added value that Process Explorer has over your standard Task Manager.

How would the full version of Malwarebytes' Anti-Malware help protect me?

We hope our application has helped you eradicate this malicious software. If your current security solution let this infection through, you might please consider purchasing the FULL version of Malwarebytes' Anti-Malware for additional protection.

As you can see below the full version of Malwarebytes' Anti-Malware would have protected you against the Live PC Care rogue. It would have warned you before the rogue could install itself, giving you a chance to stop it before it became too late.

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Technical details for experts

Signs in a HijackThis log:

C:\Documents and Settings\All Users\Application Data\dfb852d\LPdfb8.exe

O4 - HKLM\..\Run: [Live PC Care] "C:\Documents and Settings\All Users\Application Data\dfb852d\LPdfb8.exe" /s /d

Note about dfb852d\LPdfb8.exe : the folder and filename are random although the filename usually starts with LP

Alterations made by the installer:

File System
  ===============
	Adds the folder C:\Documents and Settings\All Users\Application Data\dfb852d
	  Adds the file LPdfb8.exe"="20:14 26/01/10 2551296 bytes
	  Adds the file LPCG.ico"="20:14 26/01/10 4286 bytes
	  Adds the file 57.mof"="20:14 26/01/10 322 bytes
	Adds the folder C:\Documents and Settings\All Users\Application Data\dfb852d\Quarantine Items
	Adds the folder C:\Documents and Settings\All Users\Application Data\dfb852d\LPCGSys
	  Adds the file vd952342.bd"="20:14 26/01/10 11851 bytes
	Adds the folder C:\Documents and Settings\All Users\Application Data\LPEUCG
	  Adds the file LPTQXACG.cfg"="20:16 26/01/10 18091 bytes
	Adds the folder C:\Documents and Settings\{username}\Application Data\Live PC Care
	  Adds the file Instructions.ini"="20:15 26/01/10 1611 bytes
	In the existing folder C:\Documents and Settings\{username}\Application Data\Microsoft\Internet Explorer\Quick Launch
	  Adds the file Live PC Care.lnk"="20:14 26/01/10 1797 bytes
	In the existing folder C:\Documents and Settings\{username}\Desktop
	  Adds the file Live PC Care.lnk"="20:14 26/01/10 1779 bytes
	In the existing folder C:\Documents and Settings\{username}\Start Menu
	  Adds the file Live PC Care.lnk"="20:14 26/01/10 1779 bytes
	In the existing folder C:\Documents and Settings\{username}\Start Menu\Programs
	  Adds the file Live PC Care.lnk"="20:14 26/01/10 1785 bytes


  Registry
  ===============
	[HKEY_CLASSES_ROOT\LPdfb8.DocHostUIHandler]
	  "(Default)"="'Implements DocHostUIHandler'"
	[HKEY_CLASSES_ROOT\LPdfb8.DocHostUIHandler\Clsid]
	  "(Default)"="'{3F2BBC05-40DF-11D2-9455-00104BC936FF}'"
	[HKEY_CLASSES_ROOT\CLSID\{3F2BBC05-40DF-11D2-9455-00104BC936FF}]
	  "(Default)"="'Implements DocHostUIHandler'"
	[HKEY_CLASSES_ROOT\CLSID\{3F2BBC05-40DF-11D2-9455-00104BC936FF}\ProgID]
	  "(Default)"="'LPdfb8.DocHostUIHandler'"
	[HKEY_CLASSES_ROOT\CLSID\{3F2BBC05-40DF-11D2-9455-00104BC936FF}\LocalServer32]
	  "(Default)"="'C:\DOCUME~1\ALLUSE~1\APPLIC~1\dfb852d\LPdfb8.exe'"
	[HKEY_CLASSES_ROOT\Software\Microsoft\Internet Explorer\SearchScopes]
	  "URL"="'http://findgala.com/?&uid=195&q={searchTerms}'"
	[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
	  "Live PC Care"="'"C:\Documents and Settings\All Users\Application Data\dfb852d\LPdfb8.exe" /s /d'"
	[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options]
	  "Debugger"="'svchost.exe'"
	[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\_avp32.exe]
	  "Debugger"="'svchost.exe'"
<snipped long list of intercepted security related files>
	[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\zonealarm.exe]
	  "Debugger"="'svchost.exe'"
	[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\install.exe]
	  "Debugger"="'svchost.exe'"
	[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\taskmgr.exe]
	[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
	  "C:\Documents and Settings\All Users\Application Data\dfb852d\LPdfb8.exe"="'C:\Document and Settings\All Users\Application Data\dfb852d\LPdfb8.exe:*:Enabled:Live PC Care'"
	[HKEY_CURRENT_USER\Software\Classes\Software\Microsoft\Internet Explorer\SearchScopes]
	  "URL"="'http://findgala.com/?&uid=195&q={searchTerms}'"
	[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer]
	  "BID"="0"
	  "IIL"="0"
	  "ltHI"="0"
	  "ltTST"="3747"
	  "PRS"="'http://127.0.0.1:27777/?inj=%ORIGINAL%'"
	[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\BrowserEmulation]
	  "MSCompatibilityMode"="0"
	[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes]
	  "URL"="'http://findgala.com/?&uid=195&q={searchTerms}'"
	[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Download]
	  "RunInvalidSignatures"="1"
	  "CheckExeSignatures"
		'yes' ==> 'no'

Note: the CLSID {3F2BBC05-40DF-11D2-9455-00104BC936FF} can also be found in legitimate programs.

Malwarebytes' Anti-Malware log:

Malwarebytes' Anti-Malware 1.44
Database version: 3641
Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

1/26/2010 8:27:28 PM
mbam-log-2010-01-26 (20-27-26).txt

Scan type: Quick Scan
Objects scanned: 97492
Time elapsed: 2 minute(s), 36 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 759
Registry Values Infected: 14
Registry Data Items Infected: 8
Folders Infected: 1
Files Infected: 7

Memory Processes Infected:
C:\Documents and Settings\All Users\Application Data\dfb852d\LPdfb8.exe (Rogue.Installer) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AgentSvr.exe (Trojan.Agent) -> Quarantined and deleted successfully.
<snipped list of IFEO keys>
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\install.exe\debugger (Security.Hijack) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\URL (Hijack.SearchPage) -> Bad: (http://findgala.com/?&uid=195&q={searchTerms}) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\URL (Hijack.SearchPage) -> Bad: (http://findgala.com/?&uid=195&q={searchTerms}) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-19\SOFTWARE\Classes\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\URL (Hijack.SearchPage) -> Bad: (http://findgala.com/?&uid=195&q={searchTerms}) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-19\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\URL (Hijack.SearchPage) -> Bad: (http://findgala.com/?&uid=195&q={searchTerms}) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-20\SOFTWARE\Classes\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\URL (Hijack.SearchPage) -> Bad: (http://findgala.com/?&uid=195&q={searchTerms}) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-20\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\URL (Hijack.SearchPage) -> Bad: (http://findgala.com/?&uid=195&q={searchTerms}) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\URL (Hijack.SearchPage) -> Bad: (http://findgala.com/?&uid=195&q={searchTerms}) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\URL (Hijack.SearchPage) -> Bad: (http://findgala.com/?&uid=195&q={searchTerms}) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.

Folders Infected:
C:\Documents and Settings\{username}\Application Data\Live PC Care (Rogue.LivePCCare) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\All Users\Application Data\dfb852d\LPdfb8.exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Local Settings\Temporary Internet Files\Content.IE5\8D5UON48\xp_6deba[1].exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Application Data\Live PC Care\Instructions.ini (Rogue.LivePCCare) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Desktop\Live PC Care.lnk (Rogue.LivePCCare) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Application Data\Microsoft\Internet Explorer\Quick Launch\Live PC Care.lnk (Rogue.LivePCCare) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Start Menu\Live PC Care.lnk (Rogue.LivePCCare) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Start Menu\Programs\Live PC Care.lnk (Rogue.LivePCCare) -> Quarantined and deleted successfully.

As mentioned before the full version of Malwarebytes' Anti-Malware could have protected your
computer against this threat.
We use different ways of protecting your computer(s):

Dynamically Blocks Malware Sites & Servers
Malware Execution Prevention

Save yourself the hassle and get protected.

#1
Metallica

Posted 06 February 2010 - 02:16 PM

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