[Essexboy]

Copy the text files to your usb and then post from the other computer

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 OTS_results.Txt   147.63KB   162 downloads

 mbam_log_2010_02_20__16_45_23_.txt   2.93KB   169 downloads


Malware scan ran sucessfully. 12 files detected. All were deleted. I will attach malware log file. Next I ran OTS exactly as you had me run it this morning. I will also attach it's log file.

[duke0466]

 OTS_results.Txt   147.63KB   162 downloads

 mbam_log_2010_02_20__16_45_23_.txt   2.93KB   169 downloads


Malware scan ran sucessfully. 12 files detected. All were deleted. I will attach malware log file. Next I ran OTS exactly as you had me run it this morning. I will also attach it's log file.

[Essexboy]

Whilst I am looking at the logs - what error do you get when you try to connect to the internet ?

[Essexboy]

OK you still have the proxy settings there - If OTS does not fix them we will do it manually

Download this fix.txt and run the same as you did last time by dragging and dropping



If you still cannot connect .. then

Go to Control Panel and select Internet Options
Select the Connections TAB
Select LAN settings button
Ensure there is no tick in the Proxy Server box
Select OK and restart Internet explorer


And for Firefox there are instructions on this page and you want the setting to be no proxy

[duke0466]

proxy was NOT selected. running your latest OTS fix right now.

[Essexboy]

Could you let me know the error you get when you try to connect

[duke0466]

internet connection is BACK !! switching to other computer now.
I am back, and on my own computer now.

Edited by duke0466, 20 February 2010 - 04:38 PM.

[Essexboy]

OK what problems are you experiencing now ?

[duke0466]

Everything seems to be working order. I cannot thank you enough. How can I pay you?

[Essexboy]

Bit of a roller coaster this one wasn't it

Now the best part of the day ----- Your log now appears clean

A good workman always cleans up after himself so..Run OTS and hit the cleanup button. It will remove all the programmes we have used plus itself. MBAM can be uninstalled via control panel add/remove along with ERUNT. But they may be useful tools to keep

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
• Click Yes to confirm.
• Click OK.

XP
Now to get you off to a good start we will clean your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your restore points, but this is my method:

• Select Start > All Programs > Accessories > System tools > System Restore.
• On the dialogue box that appears select Create a Restore Point
• Click NEXT
• Enter a name e.g. Clean
• Click CREATE

You now have a clean restore point, to get rid of the bad ones:

• Select Start > All Programs > Accessories > System tools > Disk Cleanup.
• In the Drop down box that appears select your main drive e.g. C
• Click OK
• The System will do some calculation and the display a dialogue box with TABS
• Select the More Options Tab.
• At the bottom will be a system restore box with a CLEANUP button click this
• Accept the Warning and select OK again, the program will close and you are done

SPRING CLEAN

Download TFC to your desktop

• Open the file and close any other windows.
• It will close all programs itself when run, make sure to let it run uninterrupted.
• Click the Start button to begin the process. The program should not take long to finish its job
• Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

THEN

Download and run Auslogics Disc Defragmenter

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

• SpywareBlaster to help prevent spyware from installing in the first place.
• SuperAntispyware Run weekly to keep your system clean

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe

[duke0466]

Again, Essexboy. Thank you thank you thank you. Everything seems to be in order. What a great site. Very helpful. At a point I was checking the local paper for computer sales!! I'll take your advice and install spywareblaster and superantispyware. If I have any further issues I'll be back!!

Duke0466

[Essexboy]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.