[mpascal]

Could be a coincidence, we only deleted a few files.

Rootkit scanners are often pretty unstable as many things can get in the way. GMER will cause many malware free systems to bluescreen on occasion.

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what kind of files were deleted? just my curiosity. no reason. Thanks for helping. whether it was a coincedence or divine intervention. I recently made the switch over from IE to firefox. maybe the prob was just with IE

[Greg House]

what kind of files were deleted? just my curiosity. no reason. Thanks for helping. whether it was a coincedence or divine intervention. I recently made the switch over from IE to firefox. maybe the prob was just with IE

[mpascal]

Just a random .sys file, it wasn't running or anything it was just hidden in your files. It wouldn't be the first time the problem lied within IE.

[Greg House]

is there anything else? do i just delete the OTL.exe from my desktop?

[mpascal]

I'll give you some instructions to remove the tools and some advice to prevent future infection.

STEP 1 - Clear Restore Points

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :Commands
  [CLEARALLRESTOREPOINTS]

• Then click the Run Fix button at the top.

STEP 2 - Remove Tools

Run OTL

• Click Clean Up in the upper right corner.
• This will remove most if not all the tools we used while we were fixing your computer. Feel free to delete any others it leaves behind.

Now that you have a clean system, I would like to share with you some advice to help reduce the risk of future infection.

+++++++++++++++++++++++++++++++++++++++++++++++

I recommend that you install both of the following free programs if you haven''t already, as they can greatly increase the security of your system. It is not essential that you have these programs installed, but they do a very good job at preventing infection if your system is scanned regularly.

• Super AntiSpyware - an amazing tool that can often clean up a system very efficiently.
• MalwareBytes Anti-Malware - another great program for keeping your system free of malware and running smooth.

+++++++++++++++++++++++++++++++++++++++++++++++

A good firewall is also useful for keeping a system infection free. You should only have ONE firewall installed on your computer - having more than one will not increase the security of your system. Here is a small list of some free firewalls

• Online Armour
• Sunbelt Personal Firewall

An antivirus program is also a program that should be installed on all computers. These will help reduce the risk that your computer gets infected by viruses or trojans in the future. Keep in mind that you only need ONE antivirus program installed on your computer. If you have more than one installed, they can often conflict and leave your system unprotected.

• Avast! Antivirus
• Anti-Vir

Having up to date Antivirus and Firewall software is vital to keeping a healthy, infection free system

+++++++++++++++++++++++++++++++++++++++++++++++

To find out more information on how your system got infected, or how to protect yourself on the internet in the future, this article by Tony Klein provides some great information.

Good luck and safe surfing!

-mpascal

[mpascal]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

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