[Graffiti]

Sorry for the delayed response but I travel extensively for work and can't always get to a wi-fi connection.

I tried booting from the recovery disk supplied with the computer and also from the one I made when I got it. The factory disk gave the option to run from disk but the computer shut down before I could select it and the one I made in the recovery center shut down at the keyboard language selection prompt as usual.

Also, all of my personal files and settings along with most system files are still locked. hen I try to unset "read only" it just reverts back to there. Is this a function of Safe Mode or is it something from a virus/malware/rootkit that we missed in the Malware forum?

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the recovery disk supplied with the computer and also from the one I made when I got it

those may be scratched or be bad...have someone else burn one from their system for you to use...
if that one doesn't work you may have a heat issue or hardware issue if it keeps shutting down while your trying to run the repair

[happyrock]

the recovery disk supplied with the computer and also from the one I made when I got it

those may be scratched or be bad...have someone else burn one from their system for you to use...
if that one doesn't work you may have a heat issue or hardware issue if it keeps shutting down while your trying to run the repair

[Graffiti]

OK I will try that when I get home sometime in the coming week unless I can find someone willing to burn one for me before then.

Any idea on the locked file situation?

Edited by Graffiti, 02 May 2010 - 05:56 PM.

[happyrock]

Any idea on the locked file situation?

can you access any of your files (data pics or music) while in safe mode...

[Graffiti]

Ok..I had a friend burn a recovery disk to boot from but still have the same issue with shutting down as soon as I get to the language selection box just as I have with the onboard recovery console and my older disks.

can you access any of your files (data pics or music) while in safe mode

I can access everything except Windows MediaPlayer Files since that is not available in safe mode and I can't play any music files because I have no sound in safe mode. I just can't move them to disk or modify them because they are locked in read only. When I ran an AVG anti-virus scan, I had a long list of skipped files because they were reported as locked files including the Boot sector.

[happyrock]

first...lets access event viewer click start...run and type

eventvwr.msc /s press enter

double click on System and look for red Errors and the time of last attempt of normal boot. Please post a screenshot of the errors...

if you don't know how to post a screenshot...go here...


then LETS GET YOUR DATA BACKED UP before we go any farther
you can remove the drive and slave it to a working system to try and get your data...
or
get puppy linux 2.16.1-seamonkey-fulldrivers.iso here...
if you don't have a burning program that will burn .ISO files go here and get burncdcc ..a small FAST no frills iso burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. click on BurnCDCC.exe
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its puppy-2.16-seamonkey-fulldrivers.iso
3. Select the ISO file
4. click on Start

make sure in the bios the cd drive is the first boot device....

put the cd in the cd drive..boot your computer....puppy will boot and run totally in ram...
after you get it running and your at the desktop...you take the puppy linux cd out and then you can use the burner to copy all your data to cd/dvds
you can also use it to backup your data to usb flash drives or a external usb hard drive..just have it hooked to the computer when you boot up with puppy...
==========================
quick guide for saving data...music..files on a system that will not boot using puppy Linux..

this guide is for using usb flash drives but if you have a external hard drive just substitute your external drive where it says flash drive

after you get to puppy desktop..
click on the drives icon...looks like a flash drive...top row..it will list all the drives connected to

your computer...

click on the red icon for the drive you want to mount...in this case its a flash drive ...puppy will
mount the drive..the drive icon turns green when its mounted...
minimize the drives mounter window..you will need it again in a few minutes..
drag the right edge of it sideways to shrink it ...about half the width of the screen...then drag the window to the right edge of the screen...

now click on the icon that looks like a filing cabinet (kind of yellow) on the main drive...it should
already be green..
you will see a list of all the folders on the main drive Usually your C: drive..shrink that window tabout half the width of the screen...drag that window to the left side of the screen...
at this point you should have 2 windows open on your desktop..the flash drive on the right side..
go back to the folders on the C: drive...click on the documents and settings folder...then your user
name or all users..find the folders that contains your data..
drag and drop the folder with the data you want to make copies of to the flash drive window...

your options are to move ..copy ect...JUST COPY..if its to big you will have to open the folder and
drag and drop individual files until the flash drive is full...(I have a 120 GB external USB drive for
big data recovery jobs and a 16GB flash drive for the smaller jobs)..after you get the files copied to
the flash drive...
Click on the drives mounter you minimized earlier
UNMOUNT THE FLASH DRIVE by clicking on the green icon..you will once in awhile get error messages when
unmouting the drive..ignore them..when the flash drive icon turns red again its safe to remove the
flash drive..trot on over (stroll if you want to look cool) to another computer and plug in the flash
drive and copy all the data files ( I drag and drop) to the other computer..
make sure the other computer can read them...

now delete the data on the flash drive...take it back to the misbehaving computer and plug it in
again..click on the drives icon again and repeat until you have all your data transferred to the working
system..

Edited by happyrock, 09 May 2010 - 08:08 AM.

[Graffiti]

Finally got a connection. I couldn't remember the date and time of last attempted normal boot so I did one tonight to get the error messages in event viewer. There are 7 of them so I hope they all upload. If not, I will do multiple posts. I'm still working on the backup, think I may just buy an external drive this week and make life easier.

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[happyrock]

use event viewer again...this time check applications section for errors

[Graffiti]

The only Application error in the event viewer is the one below.(Named BootErrorApp) It has shown up consistently since the beginning of my problems whether I boot in safe mode or try a normal.Following that one there are several dated 2/10/10 which are in the history from the time the problems started but have not occurred since.

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[happyrock]

try creating a new user account with admin rights while in safe mode...then reboot into the new account normally...
nojoy
did you ever get that external drive and try puppy linux and get your data backed up...
because chkdsk /r won't run I suspect there are a few bad sectors on the drive and the only option at this point is wipe the drive and a fresh install with a full format...

Edited by happyrock, 22 May 2010 - 04:12 PM.

[Graffiti]

I created the new account but still can't boot in normal mode. It shuts down before I can select the user account.

Haven't gotten the external drive yet. I'm still on the road and haven't been able to get to anywhere that I can get one. I did download Puppy Linux and burn the file, just haven't transferred anything yet.