Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account

Word closes when outlook is open

  • Please log in to reply




  • Member
  • PipPipPip
  • 590 posts
I am telling the whole story of evolution because it may help to solve the problem.

I have an email account that is on a microsoft exchange server.
One of the employees came back from maternity leave.
When she was gone we gave privileges to see her inbox and contacts.

Now that she is back she sat on her computer in her user (Her replacement uses the same computer).
We gave her the rights to see the substitutes inbox and address book.
Now when the outlook (2003) is open and we open word after typing a few letters or hitting enter [not sure exactly] the word shuts down.

We thought the word was the problem.
So we erased the .dot file and it did not help
We uninstalled and then installed office2003 and nothing changed
We swapped the .dot file.
We installed a new computer and once the mail account was configured it happened again.

Now other users on the computer do not have any problems.
If outlook process is not running then word works fine.

I think the problem is with the exchange account. The computer and mail server are in the same domain.

Any ideas will be appreciated
  • 0


Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP