virus hijacked rootkits [Solved] [Closed]
Started by
spiritboy3
, May 05 2010 08:29 AM
#31
Posted 08 May 2010 - 04:00 PM
#32
Posted 08 May 2010 - 04:12 PM
Hello,
Can you still boot into Windows? If you can, plug in your other mouse and try to run a System Restore and restore the system to a previous date. That may fix the issues your having.
If you can't boot into Windows, we will try something else. Let me know.
Can you still boot into Windows? If you can, plug in your other mouse and try to run a System Restore and restore the system to a previous date. That may fix the issues your having.
If you can't boot into Windows, we will try something else. Let me know.
#33
Posted 08 May 2010 - 04:18 PM
problem is there is no system restore points lol, will combofix fix it? thanks
#34
Posted 08 May 2010 - 04:33 PM
Hello,
I don't think ComboFix will fix that. It sounds like driver realated problems to me. In the device manager, are there any yellow exclamtion marks next to anything?
I don't think ComboFix will fix that. It sounds like driver realated problems to me. In the device manager, are there any yellow exclamtion marks next to anything?
#35
Posted 08 May 2010 - 04:37 PM
yea and code 39 error.
#36
Posted 08 May 2010 - 04:39 PM
Hello,
Ok, what things have a yellow exclamation point next to them?
Also what is code 39? Where do you see that?
Ok, what things have a yellow exclamation point next to them?
Also what is code 39? Where do you see that?
#37
Posted 08 May 2010 - 05:28 PM
uhh ok, when i start my comp it'll say windows host process(Rundll32) has stopped working.Exclamation mark includes Nvidia GeForce 8800MGT, Standard PS/2 Keyboard,Synaptics PS/2 Port Touchpad, Intel® Wireless WiFi Link 4965AGN, Realtek RTL8168B/8111B Family PCI-E Gigabit Ethernet NIC (NDIS 6.0), Intel® Core2 Duo CPU T5450 @1.66GHZ, Intel® Core2 Duo CPU T5450 @1.66GHZ, Terminal Server Keyboard driver. Under Device Status (windows cannot load the device driver for this hardware. The driver may be Corrupted or missing.(code 39)
#38
Posted 08 May 2010 - 05:52 PM
Hello,
What is the make and model of your computer?
What is the make and model of your computer?
#39
Posted 08 May 2010 - 05:55 PM
uhhh...gateway P-6831FX
#40
Posted 08 May 2010 - 06:11 PM
Hello,
Ok, I found the drivers you need online. Do you have a Flash Drive to transfer them over?
Ok, I found the drivers you need online. Do you have a Flash Drive to transfer them over?
#41
Posted 08 May 2010 - 06:14 PM
no i dont have a flash
#43
Posted 08 May 2010 - 06:26 PM
hmm well i can get some but am out of them, should i just go for the CD that comes with my comp?
#44
Posted 08 May 2010 - 06:33 PM
Hello,
Yes, you can do that if you want to. If you do a repair install you won't lose any of your data and should fix all of the issues. Let me know if you want to go this route.
Yes, you can do that if you want to. If you do a repair install you won't lose any of your data and should fix all of the issues. Let me know if you want to go this route.
#45
Posted 08 May 2010 - 06:37 PM
this route seems easier.Please give me instruction for this route, and i'll go with it unless its too hard, thanks
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