[bluescreenbruce]

Hi,

I am not a computer person.

My lap top starts to the desktop screen, it waits a few minutes then goes to a blue screen with the codes:

0x00000051 (0x00000001,0x8623660,0x0100F000,0x0000368)

It then restarts itself and if I go to Safe Mode and it works fine.

Can anyone suggest a solution before I take it off to the repair shop?

Cheers,

blue bruce

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Your issue seems to be related to your Registry.
Have you recently installed software or updated a driver prior to the issue starting?
Uninstalled or deleted anything from your system?

[rshaffer61]

Your issue seems to be related to your Registry.
Have you recently installed software or updated a driver prior to the issue starting?
Uninstalled or deleted anything from your system?

[bluescreenbruce]

Thanks for the reply so quickly!

I recently installed Norton Security Trial version, but read another similar posting on here and I have just removed that, but it made no difference. Before the blue screen incident, at start up it was giving me a box with a red cross in it saying that a program could not fully load - could it be that, should I remove it? I think it was ISO Image Maker.......

Cheers

Bruce

[rshaffer61]

Yes start with the most obvious solution.
Since this is happening at startup let me ask do you have a Vista installation disk?

[bluescreenbruce]

Thanks again for the suggestion, and I reloaded Windows Vista - all seems calm and well and running along nicely

Cheers GTG you saved me...........

[rshaffer61]

Congratulations. for a successful resolution for your issue.

You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed me to assist you with your issue and for your patience.
Thank you for choosing GeeksToGo for help.