[Cinderelly]

Hi, i'm Caitlin,
and i'm reeeeeaaally struggling here!
I currently have ESET NOD 32, however I ran a quick scan today
with malwarebytes, and it came up with 2 infections in the registry key.
However it won't let me delete them.
System.Hijack or something?
I'm not the most computer literate I must admit, I'm a chemistry
student with little in depth knowledge into the inner workings of a computer.
I would really appreciate some help. I'm really worried.
Norton 360 nearly trashed my computer, and VLC media player downloaded
33 rogue viruses onto my computer a month ago.
Could it be the reminants of the attack?

Any advice would be a godsent!

xxx

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Do as much of

http://www.geekstogo...uide-t2852.html

as you can. If a step won't work, skip to the next one. Copy and paste your gmer, mbam, otl, & extras logs into a reply. Do not attach them.

If you lose internet access after running MBAM or if you are not able to get to the downloads:

In IE, Tools, Internet Options, Connections, LAN Settings, then uncheck all boxes and OK. Close IE and restart IE.

In FireFox, Tools, Options, Advanced, Settings, check No Proxy then OK. Close Firefox and restart Firefox.

In Chrome, Wrench, Options, Under the Hood, Change Proxy Settings, uncheck all boxes, OK.

Ron

[RKinner]

Do as much of

http://www.geekstogo...uide-t2852.html

as you can. If a step won't work, skip to the next one. Copy and paste your gmer, mbam, otl, & extras logs into a reply. Do not attach them.

If you lose internet access after running MBAM or if you are not able to get to the downloads:

In IE, Tools, Internet Options, Connections, LAN Settings, then uncheck all boxes and OK. Close IE and restart IE.

In FireFox, Tools, Options, Advanced, Settings, check No Proxy then OK. Close Firefox and restart Firefox.

In Chrome, Wrench, Options, Under the Hood, Change Proxy Settings, uncheck all boxes, OK.

Ron