[summer2010]

Hello
I am new here and hoping that there will be someone kind enough to assist me in this matter please.
This is my Daughters Netbook, and last night because she found that she did not have enough space left on the computer, decided to delete a few things, so as to make space. Obviously in doing this, has now caused the Netbook to show on starting up NTLDR is missing, and this is as far as we can go. It does also say to press CTRL + ALT + Del to restart but this does not work, only takes me back to the same message.
As you have most probably gathered I am not very techy so apologise upfront if what I say is not very accurate.
I have googled this code and find I can purchase (for a small price) a cd that would maybe help me in solving this problem. But this Netbook is diskless so how would I go about doing this please.
Thank you in advance.

kindest regards
K

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http://www.tinyempir...drismissing.htm

Use the USB key option.

[DaffyKantReed]

http://www.tinyempir...drismissing.htm

Use the USB key option.

[summer2010]

http://www.tinyempir...drismissing.htm

Use the USB key option.

Thank you. So sorry for my ignorance but am a learner in this. Do you mean put download someting onto my laptop, then transfer onto one of those memory sticks???

[FNP]

summer2010-

Hi and welcome to Geeks to Go!

Maybe a brief explanation of the situation will help...

Windows uses several files and programs in order to boot up and run. One of these is called 'NTLDR' (NT LoaDeR). When, for whatever reason, your computer can't find this NTLDR file, Windows won't be able to boot (meaning that you're somewhat sunk- no operating system means no fun). The fix is relatively simple- all we need to do is find a way to replace the missing NTLDR file. Usually that's accomplished through a recovery CD, but in your case, that's not possible.

On another computer, follow the instructions on the site DaffyKantReed gave (e.g., download the files and create the bootable USB flash drive). Then take that drive and use it, according to the directions, on your NTLDR-less netbook.

Hope that helps! Let me know if there's anything else I can do to assist you.

Edited by FNP, 18 May 2010 - 08:23 AM.

[summer2010]

summer2010-

Hi and welcome to Geeks to Go!

Maybe a brief explanation of the situation will help...

Windows uses several files and programs in order to boot up and run. One of these is called 'NTLDR' (NT LoaDeR). When, for whatever reason, your computer can't find this NTLDR file, Windows won't be able to boot (meaning that you're somewhat sunk- no operating system means no fun). The fix is relatively simple- all we need to do is find a way to replace the missing NTLDR file. Usually that's accomplished through a recovery CD, but in your case, that's not possible.

On another computer, follow the instructions on the site DaffyKantReed gave (e.g., download the files and create the bootable USB flash drive). Then take that drive and use it, according to the directions, on your NTLDR-less netbook.

Hope that helps! Let me know if there's anything else I can do to assist you.

Thank you so much for explaining all that. Just in laymen terms then. I find a downloadable cd and save that on my laptop. I then get the stick and transfer across to that. Then put stick (sorry not sure of tech terminology)into my daughters Netbook. Will I get some kind of message on the Netbook to follow or is that just it?
Thank you. Problem seems to be that it keeps telling me to insert a cd, but Netbook has no place to slot a cd. Do you have to be technical minded to talk on here? maybe I should just take it in to PC World, as I am starting to become baffled (does not take much mind)
Sorry for keep going on, but the sooner the Netbook is up and running, the sooner I get some peace.
K

Edited by summer2010, 18 May 2010 - 09:55 AM.

[FNP]

It's not a problem. And no, you don't have to be technical to participate here. If you have any questions, it's always best to stop and ask.

For future reference it's known as a USB flash drive. USB stands for Universal Serial Bus- it's a kind of connection port used on newer computers. But 'stick' works too.

So let's try and make this a little more simple. I'll give you step-by-step directions. What we're going to do it put some information on a USB flash drive, then tell the computer to go to the flash drive first, instead of the hard drive. The info on the flash drive will fix the hard drive, and the 'NTLDR is missing' problem will be fixed.

• On a working computer, click here to download the files you will need.
• Right-click on the download folder and select 'extract all'. Save it to a location you can easily access, like the Desktop.
• Insert your USB flash drive into the working computer (remove any other USB sticks, and be sure there isn't anything on the USB stick that you want since we are about to erase it).
• Double-click HPUSBFW.EXE in the ntldrusb folder.
• Check Create a DOS startup disk and using DOS system files located at. Then press the grey button with the "..."
• A box will come up asking you which folder to select, point it to the dos system files folder.
• Press OK; press Start; press Yes. Let it run for a few minutes till a new box comes up, then Press OK, then Close.
• Open the putonusb folder. Copy all the files and paste them onto the USB flash drive.
• Remove the USB drive and place it in the netbook.
• You will see the Windows 98 screen pop up for a second, then you will see a black screen with white letters prompting you to "replace boot sector of the drive C: (y/n)". Press the Y key.
• It will go to a C:\ prompt, reboot the computer by pressing Ctrl+Alt+Del.
• Make sure the BIOS (the part that decides where to boot from) is set to boot from a USB flash drive. If you don't know how to do this, click here.
• From there, go back to this site and follow the directions to fix NTLDR using this method.

Hope that helps! Let me know if there's anything else I can do to assist you.

[summer2010]

It's not a problem. And no, you don't have to be technical to participate here. If you have any questions, it's always best to stop and ask.

For future reference it's known as a USB flash drive. USB stands for Universal Serial Bus- it's a kind of connection port used on newer computers. But 'stick' works too.

So let's try and make this a little more simple. I'll give you step-by-step directions. What we're going to do it put some information on a USB flash drive, then tell the computer to go to the flash drive first, instead of the hard drive. The info on the flash drive will fix the hard drive, and the 'NTLDR is missing' problem will be fixed.

• On a working computer, click here to download the files you will need.
• Right-click on the download folder and select 'extract all'. Save it to a location you can easily access, like the Desktop.
• Insert your USB flash drive into the working computer (remove any other USB sticks, and be sure there isn't anything on the USB stick that you want since we are about to erase it).
• Double-click HPUSBFW.EXE in the ntldrusb folder.
• Check Create a DOS startup disk and using DOS system files located at. Then press the grey button with the "..."
• A box will come up asking you which folder to select, point it to the dos system files folder.
• Press OK; press Start; press Yes. Let it run for a few minutes till a new box comes up, then Press OK, then Close.
• Open the putonusb folder. Copy all the files and paste them onto the USB flash drive.
• Remove the USB drive and place it in the netbook.
• You will see the Windows 98 screen pop up for a second, then you will see a black screen with white letters prompting you to "replace boot sector of the drive C: (y/n)". Press the Y key.
• It will go to a C:\ prompt, reboot the computer by pressing Ctrl+Alt+Del.
• Make sure the BIOS (the part that decides where to boot from) is set to boot from a USB flash drive. If you don't know how to do this, click here.
• From there, go back to this site and follow the directions to fix NTLDR using this method.

Hope that helps! Let me know if there's anything else I can do to assist you.

Thank you and how kind of you to write that all down for me. Going to have our evening meal and then I am getting down to doing this. I will put stick into my laptop and save everything from there first. Then I will follow your step by step instructions and will be keeping my fingers crossed at every stage.
I will be back in touch as soon as, hopefully with good news. If this works is there anyway I can leave a feedback for you, or do you do anykind of small donations ect.
Thank you for now
K

[FNP]

Glad to help out.

I am leaving in 2 hours for a few appointments. I should be back by 1800 tonight (which is midnight for you). I will continue to monitor your topic.

[summer2010]

It's not a problem. And no, you don't have to be technical to participate here. If you have any questions, it's always best to stop and ask.

For future reference it's known as a USB flash drive. USB stands for Universal Serial Bus- it's a kind of connection port used on newer computers. But 'stick' works too.

So let's try and make this a little more simple. I'll give you step-by-step directions. What we're going to do it put some information on a USB flash drive, then tell the computer to go to the flash drive first, instead of the hard drive. The info on the flash drive will fix the hard drive, and the 'NTLDR is missing' problem will be fixed.

• On a working computer, click here to download the files you will need.
• Right-click on the download folder and select 'extract all'. Save it to a location you can easily access, like the Desktop.
• Insert your USB flash drive into the working computer (remove any other USB sticks, and be sure there isn't anything on the USB stick that you want since we are about to erase it).
• Double-click HPUSBFW.EXE in the ntldrusb folder.
• Check Create a DOS startup disk and using DOS system files located at. Then press the grey button with the "..."
• A box will come up asking you which folder to select, point it to the dos system files folder.
• Press OK; press Start; press Yes. Let it run for a few minutes till a new box comes up, then Press OK, then Close.
• Open the putonusb folder. Copy all the files and paste them onto the USB flash drive.
• Remove the USB drive and place it in the netbook.
• You will see the Windows 98 screen pop up for a second, then you will see a black screen with white letters prompting you to "replace boot sector of the drive C: (y/n)". Press the Y key.
• It will go to a C:\ prompt, reboot the computer by pressing Ctrl+Alt+Del.
• Make sure the BIOS (the part that decides where to boot from) is set to boot from a USB flash drive. If you don't know how to do this, click here.
• From there, go back to this site and follow the directions to fix NTLDR using this method.

Hope that helps! Let me know if there's anything else I can do to assist you.

Thank you and how kind of you to write that all down for me. Going to have our evening meal and then I am getting down to doing this. I will put stick into my laptop and save everything from there first. Then I will follow your step by step instructions and will be keeping my fingers crossed at every stage.
I will be back in touch as soon as, hopefully with good news. If this works is there anyway I can leave a feedback for you, or do you do anykind of small donations ect.
Thank you for now
K

I double clicked the HPUSBFW.EXE file like you said and clicked run, a message appeared saying permission denied, the administrator rights are required to run this tool. So i right clicked on the file and selected run as administrator. The grey box appeared, but it would not let me check any of the boxes. Also i have noticed you call it windows 98, does it make any difference that i am running windows XP.

Edited by summer2010, 18 May 2010 - 11:38 AM.

[FNP]

Odd that it won't let you select anything. Make a screenshot of the HPUSBFW.EXE window.

• To take a screenshot press Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key.
• Go to Start > All Programs > Accessories > Paint.
• Press CTRL+V to paste the contents of the screenshot into the paint workspace.
• Go to File > Save As.
• Save the file as a JPEG to your desktop.

Please attach the screenshot to your next reply.

[summer2010]

Odd that it won't let you select anything. Make a screenshot of the HPUSBFW.EXE window.

• To take a screenshot press Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key.
• Go to Start > All Programs > Accessories > Paint.
• Press CTRL+V to paste the contents of the screenshot into the paint workspace.
• Go to File > Save As.
• Save the file as a JPEG to your desktop.

Please attach the screenshot to your next reply.

Here is the screenshot.

Attached Thumbnails

• 

[FNP]

Do you have the USB flash drive you are going to use inserted into the computer? Verify this by going to My Computer and seeing that the drive is there and accessible.

Also, there's no need to quote me after every post. I know what's going on.

[summer2010]

Yes, it hasn't been pushed in far enough.

[FNP]

I'm assuming this means it wasn't working before, and now it is.

So HPUSBFW.EXE should be working properly now.

[summer2010]

Yes, it is running now. Thankyou

Edited by summer2010, 18 May 2010 - 12:21 PM.