I moved my old computer (HP 511n with windows xp -- 1.3 GHz -- 128 mb -- I updated the video card to Verto 32 MB when I bought the computer a few years ago) to my sons room. I did the reformat so it would be like new for him. After booting up it all looked great. We turned it off, turned it back on later and you could see the desktop photo that he chose but nothing else! The advice I got from HP was to do a reformat again so I tapped the f10 key and hopefully did the reformat (couldn't see ANYTHING but a black screen) The computer boots up this morning and you can hear music playing and a guys voice say welcome to your new hp computer I am here to assist you. But, I can's see ANYTHING but a dark grey screen and my mouse pointer! I don't know what to do! At this point,
I am a little leary of advice from HP! Any help at all would be GREATLY appreciated. Thank you.