Thanks
Windows 7 isnt going past windows screen
Started by
RamzaRuglia
, Jul 11 2010 06:43 PM
#1
Posted 11 July 2010 - 06:43 PM
Thanks
#2
Posted 11 July 2010 - 09:47 PM
Hello RamzaRuglia...
Have you installed any software or hardware recently?
Try booting to the Advanced Boot Options screen by tapping the F8 key as the machine starts up. Once at that screen, use the arrow keys to select "Last known good configuration" and press Enter. If the machine won't start using that option, boot back to the Options screen and use the arrow keys to select Safe Mode.
If the machine starts using either option, get the files you need, then run a System Restore to a date before the problem started.
Without more information, that's about the best I can offer at the moment.
wannabe1
Have you installed any software or hardware recently?
Try booting to the Advanced Boot Options screen by tapping the F8 key as the machine starts up. Once at that screen, use the arrow keys to select "Last known good configuration" and press Enter. If the machine won't start using that option, boot back to the Options screen and use the arrow keys to select Safe Mode.
If the machine starts using either option, get the files you need, then run a System Restore to a date before the problem started.
Without more information, that's about the best I can offer at the moment.
wannabe1
#3
Posted 12 July 2010 - 08:41 AM
OK tried f8 and i get the same flashing blue screen for both the safe mode and last known good configuration.
I haven't added any hardware, the most recent software change is a Java update that I did, I cant think of anything else recently.
I haven't added any hardware, the most recent software change is a Java update that I did, I cant think of anything else recently.
Edited by RamzaRuglia, 12 July 2010 - 09:45 AM.
#4
Posted 12 July 2010 - 01:43 PM
When at the Advanced Boot Options screen, is there an option to "Disable Automatic Restart"? If there is (it isn't always available on OEM machines), select that option and press Enter. This should allow the BSOD to stay on the screen so you can see the stop codes.
If you are able to do this, please provide us with the Stop Code and any file names that might be displayed on the screen. Knowing that information may help us pinpoint where the problem is.
If you are able to do this, please provide us with the Stop Code and any file names that might be displayed on the screen. Knowing that information may help us pinpoint where the problem is.
#5
Posted 13 July 2010 - 10:50 AM
Well i cant get to the bule screen anymore, now if i try anyhing it ends up at a black screen where i can move the mouse around but nothing else works. I get this screen right after the windows logo. If I just let it run It ends up saying Unable to load Operating system as well as some other stuff. Also when i load the advanced boot options windows repair is no longer a option.
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