[tennistm]

I have Outlook and it is frozen up.
I tried to send a scan to someone as an attachment. I turned out to be a very large attatchment and it would not send.
I cannot delete the email and it is in my outbox. I now have trouble closing my Outlook and cannot recieve any emails.
Yikes...what happened??


Tim

[Advertisements]

I have Outlook and it is frozen up.
I tried to send a scan to someone as an attachment. I turned out to be a very large attatchment and it would not send.
I cannot delete the email and it is in my outbox. I now have trouble closing my Outlook and cannot recieve any emails.
Yikes...what happened??


Tim

[tennistm]

I have Outlook and it is frozen up.
I tried to send a scan to someone as an attachment. I turned out to be a very large attatchment and it would not send.
I cannot delete the email and it is in my outbox. I now have trouble closing my Outlook and cannot recieve any emails.
Yikes...what happened??


Tim

[tennistm]

What I meant to say is I receive emails, but I CAN'T SEND emails.

[Johanna]

Is there a webmail feature to that account? You could log on and delete the email in your outbox and that would take care of it. If it is an ISP email address and they don't have webmail, you can call them and ask them to do this for you. Until Outlook thinks that item in the outbox is gone, it's not going to let you send any emails from that account.

If that's not an option, delete the whole outbox. Outlook should recreate a clean one the next time you start the program.
HTH
Johanna