[azarl]

You're pretty much clean now, that one item ESET found was already quarantined. How's it running?

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Hi Azarl,

The machine is running fine thanks very much, but it wasn't ever running that quick. :-)
I cannot see any of the documents or pictures in the user 'louroy' area or any of the user applications.
Is there any chance you can help me with that?

Thanks in advance,

Shane.

[Shaney]

Hi Azarl,

The machine is running fine thanks very much, but it wasn't ever running that quick. :-)
I cannot see any of the documents or pictures in the user 'louroy' area or any of the user applications.
Is there any chance you can help me with that?

Thanks in advance,

Shane.

[azarl]

Start a new thread here, explain what the issue is, and one of our tech guys will take a look. Let me know your thread, and I'll liase with the tech

[Shaney]

Hi Azarl,

Thanks for helping, here is the link to the topic.
http://www.geekstogo...gs-disappeared/


Thanks,


Shane.

[azarl]

While we're waiting for a tech to pick it up, can you download http://noahdfear.net...ds/profiles.exe, run it and post the log it produces please

[Shaney]

Hi, here is the log files it produces.

Best,

Shane.


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-18
ProfileImagePath REG_EXPAND_SZ %systemroot%\system32\config\systemprofile

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-19
ProfileImagePath REG_EXPAND_SZ %SystemRoot%\ServiceProfiles\LocalService

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-20
ProfileImagePath REG_EXPAND_SZ %SystemRoot%\ServiceProfiles\NetworkService

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-2278557527-3947137328-2123574327-1000
ProfileImagePath REG_EXPAND_SZ C:\Users\Louroy

ProfileImagePath REG_EXPAND_SZ %SystemRoot%\ServiceProfiles\LocalService
ProfileImagePath REG_EXPAND_SZ %SystemRoot%\ServiceProfiles\NetworkService
SystemRoot REG_SZ C:\Windows

Edited by Shaney, 10 December 2010 - 07:16 AM.