I've read through some posts in here, and they seem to be somewhat customized. Can anyone help me with similar issues. I can connect to the net and download all these fixing tools, but the virus will not let me open any. My SpySweeper with antivirus keeps finding trojan-zoeken and removing it, but it's obviously not removing it. I also have found a program in my Programs & Features that has a Java symbol and it's titled "aaa", and when you hover over it it says "bbb" and next to 'comments' it says "ccc". I cannot remove this program since it keeps saying it's already removed, would I like to delete the icon from the list? I say No, since this may just be an out-of-sight, out-of-mind thing that the virus writers want me to do. I can only assume this is part of the virus, maybe not, but why is something called aaa, bbb, ccc in my programs lists and it can't be removed?
Anyway, I need to do some work and I cannot open any Microsoft Word files either, so this is highly frustrating to me.
I'm no computer whiz, just know enough to get by. I do not have access to another machine, only this one.
Help appreciated, thanks!
Edited by Huskee, 08 February 2011 - 11:26 AM.