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laptop has a black screen

Started by julia6 , Feb 19 2011 02:46 PM

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#1
julia6

Posted 19 February 2011 - 02:46 PM

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6 posts

I had a blue screen took it 2 get looked @ they told me it was fine now I turn it on and I get a black screen with a blinking line

#2
julia6

Posted 19 February 2011 - 02:55 PM

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Topic Starter
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6 posts

Its a gateway nv59c has windows 7

#3
Macboatmaster

Posted 19 February 2011 - 04:30 PM

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7,237 posts

took it 2 get looked @ they told me it was fine

Depending on what the arrangement was, your most proper course of action is to take it back and tell them it most clearly is NOT. Especially if this was a business arrangement.

Its a gateway nv59c has windows 7

Have not looked to see how old this computer may be, but IF its under warrantry or an extended care arrangement my advice is - as above.

The more you try the more you stand the risk of the supplier/repairer etc. denying responsibility.

I have now looked quickly and as far as I can see Gateway only introduced that model in late April 2010.
If that IS the case my advice above is EVEN more relevant.

Edited by Macboatmaster, 20 February 2011 - 03:36 PM.