Are these steps supposed to be followed with or without it?

Scans show trojan that can't be removed
#16
Posted 03 March 2011 - 12:41 AM

Are these steps supposed to be followed with or without it?
#17
Posted 03 March 2011 - 12:43 AM

Are these steps supposed to be followed with or without it?
The steps are to look for valid explorer.exe saved somewhere in your machine. We can do without the CD - its a convenience if we have one but not necessary at this point.
#18
Posted 03 March 2011 - 12:44 AM

#19
Posted 03 March 2011 - 01:02 AM

EDIT: I can write it down if it's necessary, it should take me no more than 15 minutes.
Edited by thedeadlystoat, 03 March 2011 - 01:08 AM.
#20
Posted 03 March 2011 - 01:10 AM

Ok there's the OTL.txt but how do I post it?
You can try the following:
- Open task manager > File Menu > New Task Run then type explorer.exe. Then use your browser to post; or
- You can transfer it to a working computer using your USB stick then post it here.
#21
Posted 03 March 2011 - 01:15 AM

Ok there's the OTL.txt but how do I post it?
You can try the following:
- Open task manager > File Menu > New Task Run then type explorer.exe. Then use your browser to post; or
- You can transfer it to a working computer using your USB stick then post it here.
I don't have a USB stick right now, I do have a bunch of CDs. Do you think it might be able to burn one? However, I really don't want to transfer anything from that computer to this one, is it really necessary?
Also, I left the antivirus disabled before running combofix, is it safe to browse or is there really nothing left to care for at this point?
#22
Posted 03 March 2011 - 01:20 AM

#23
Posted 03 March 2011 - 01:26 AM

I have this feeling your browser might still be working on the ailing machine. Try firing it up using the task manager.
Hey now it's you the one using idioms! After a quick google search I understand what you mean.
I typed explorer.exe and a msgbox says Windows Explorer has stopped working and opens the Windows Updates window again.
#24
Posted 03 March 2011 - 01:33 AM


Press Ctrl+Alt+Del to open task manager;
Click on the File Menu and choose New Task Run;
Click browse and locate internet explorer or Firefox in the desktop.
Click ok to run.
Tell me if this works.
#25
Posted 03 March 2011 - 01:37 AM

#26
Posted 03 March 2011 - 01:40 AM

Yes there is Chrome, but don't you think it may redirect me to some malware site?
We won't know unless we try.

To avoid being redirected and go directly to this site, manually the url in the address field at the top of your browser.
www.geekstogo.com
Tell me how it goes.
#27
Posted 03 March 2011 - 01:43 AM

#28
Posted 03 March 2011 - 01:51 AM

Ok just one last thing, would you recommend turning this computer off before browing in the ailing one in case the malware/virus somehow manages to creep up to the healthy one if it redirects me?
No, there is little chance albeit possible that the malware would creep into that computer. In fact, there may not be any redirects anymore as I have confidence combofix crippled it during the first run.
The problem with explorer.exe might have been cause if you were using a custom theme in that computer or a changed shell32 which is why we need to the logs.
#29
Posted 03 March 2011 - 01:57 AM

#30
Posted 03 March 2011 - 02:00 AM

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