Thanks again for your time and expertise regarding this matter.
PC won't power on after shut down last night
Started by
crybaby
, Mar 18 2011 08:03 AM
#1
Posted 18 March 2011 - 08:03 AM
Thanks again for your time and expertise regarding this matter.
#2
Posted 18 March 2011 - 08:53 AM
It seems your malware topic was resolved according to it and the last post I see in it.
The issue now moves here to be diagnosed from a Tech side.
Now when you turn the system on can you look at the back where the PSU is and see if the fan inside the PSU turns at all?
If not you may be looking at a failed PSU and if so the issue may be internally in the system.
Please supply some info on the system like:
Laptop or Desktop
Name bran or custom built
If name brand what make and model
If custom what is the make and model of the motherboard along with HD capacity and total memory installed.
What OS is installed.
The issue now moves here to be diagnosed from a Tech side.
Now when you turn the system on can you look at the back where the PSU is and see if the fan inside the PSU turns at all?
If not you may be looking at a failed PSU and if so the issue may be internally in the system.
Please supply some info on the system like:
Laptop or Desktop
Name bran or custom built
If name brand what make and model
If custom what is the make and model of the motherboard along with HD capacity and total memory installed.
What OS is installed.
#3
Posted 20 March 2011 - 07:11 AM
Hi!
When we try and power on the unit, literally nothing happens.
The computer is a name brand desktop, Dell Inspiron 531S. We operate on Windows Vista Basic, and have had the computer for a little over 4 years.
What is PSU? I am unfamiliar with this term.
Thank you for responding to my post! I look forward to hearing from you soon.
When we try and power on the unit, literally nothing happens.
The computer is a name brand desktop, Dell Inspiron 531S. We operate on Windows Vista Basic, and have had the computer for a little over 4 years.
What is PSU? I am unfamiliar with this term.
Thank you for responding to my post! I look forward to hearing from you soon.
#4
Posted 20 March 2011 - 07:29 AM
PSU is the Power Supply Unit
Looking from the back of the system you will see where the power connection is and that is the PSU. You will be able to see inside the unit to the fan. Turn the system on and see if the fan turns or not.
Looking from the back of the system you will see where the power connection is and that is the PSU. You will be able to see inside the unit to the fan. Turn the system on and see if the fan turns or not.
#5
Posted 21 March 2011 - 08:01 AM
There is still nothing happening when turning the unit on.
Is my PC doomed?
Is my PC doomed?
#6
Posted 21 March 2011 - 08:04 AM
Two possible reasons are Either a bad PSU or bad Motherboard.
Do you have another PSU you could try to see if it will power on then?
Do you have another PSU you could try to see if it will power on then?
#7
Posted 21 March 2011 - 08:17 AM
Still nothing.
#8
Posted 21 March 2011 - 08:26 AM
Still nothing after what? Did you try a different PSU?
#9
Posted 21 March 2011 - 08:33 AM
Yes. I used the cord from the unit that I use daily, plugged it into the unit that is experiencing problems, and still nothing happened. No lights, fans, or indication of any kind that it is receiving power. Is there something else I should have done? Is the cord not the PSU you were referring to? I am not skilled at the internal workings of these machines, and may have misunderstood you. For that, I apologize. My husband usually handles these type of mishaps.
#10
Posted 21 March 2011 - 08:41 AM
No the cord is just the power cord from the wall correct.
What you need to check is the actual unit which is what the power cord connects into your system.
What you need to check is the actual unit which is what the power cord connects into your system.
#11
Posted 21 March 2011 - 08:47 AM
I think I may need more "hands-on" help then.
Please, don't close out this post, as I will have my tech-savvy husband pick up where we left off when he returns home in a few days.
Thank you so much for helping me thus far. I'm sorry I'm just not confident that I would be capable of continuing safely with this process.
Please, don't close out this post, as I will have my tech-savvy husband pick up where we left off when he returns home in a few days.
Thank you so much for helping me thus far. I'm sorry I'm just not confident that I would be capable of continuing safely with this process.
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