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HotSpot Virtual Machine error

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When a friend of mine plays Everquest II the following error is generated:
# An unexpected error has been detected by HotSpot Virtual Machine:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x77c43283, pid=1840, tid=300
# Java VM: Java HotSpot™ Client VM (1.5.0-b64 mixed mode, sharing)
# Problematic frame:
# C [msvcrt.dll+0x33283]

More info follows, but it refers to threads nad registers.
He states that this happens after a half hour of playing.

I have been on Sun's site, the only option I have found is to reinstall the latest build; why is the error even coming up?
Benchmarking the CPU/vid card/RAM all ok
Reinstalling Everquest II

Any suggestions?
Thanks in advance,
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