[leader2]

@ rs I did a second sfc. It still didn't repair all the files. Here is the log. http://www.mediafire...1dpbgdaspf81wk6

Please tell me how you would like to proceed...

[Advertisements]

Are the icons back correctly now?
Under printer in control panel does it list your printer as the default?
What about Device manager are there any yellow exclamation marks showing now?

[rshaffer61]

Are the icons back correctly now?
Under printer in control panel does it list your printer as the default?
What about Device manager are there any yellow exclamation marks showing now?

[leader2]

Are the icons back correctly now?
Under printer in control panel does it list your printer as the default?
What about Device manager are there any yellow exclamation marks showing now?

The icons aren't back correctly now, no.

My printer is the default printer.

There are no yellow exclamation marks showing.

[rshaffer61]

Ok something is stopping the icons and I'm sure it is nothing with the Autoruns. You are free to start Autoruns and re-enable everything we stopped but I bet you it will do no good.

[leader2]

Ok since you say it is not the Autoruns then I will take your word for it. What do else do you think I should do?

[rshaffer61]

I have a feeling I know what is going on but please do the suggestion I have before and enable the autoruns.
Then let me know if icons return.

[leader2]

I enabled the autoruns, but the icons didn't return. I only mentioned the autoruns, because after that is when the icons became blank. Since this didn't work, please do tell me how to proceed and I will do as you ask rs.

[rshaffer61]

Thanks for the confidence but at this time I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found HERE. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Add a link to this topic so that malware tech can see what steps have been taken here

[devper94]

Well, I don't think this is a malware problem, but maybe we should give this a try.

[rshaffer61]

Won't hurt to make sure. Short of a Repair Installation or a Parallel Installation, malware is the last option to look at.

[leader2]

Thanks for your advice and all your help. You guys have been great! What is a repair installation and parallel installation may I ask?

[devper94]

Repair installation: a non-destructive Windows reinstall that fixes missing/damaged system files and settings.
Parallel installation: a Windows installation that stands side-by-side to your current installation of Windows, without affecting it.

[rshaffer61]

We use the parallel to make sure the OS itself is not the issue by installing a fresh copy as said side by side of your existing installation.
You would then have to OS's installed and once we determine everything works fine with the fresh OS you can then transfer all your data to the new one.