
help with router!
#1
Posted 15 April 2011 - 10:26 PM

#2
Posted 16 April 2011 - 10:06 AM

do you also have a separate modem if so make and model of modem
dont understand this - can you explain exactly how everything is connected together - not sure why unplugging a router allowed the desktop to work - isnt the desktop connected to the router to gain internet access if you removed this how is the desktop getting internet accessso, I unplug the router and voila!..suddenyl my destop works.
need full details of how all connected and what ports are used
ie
Modem ==> <cable to internet port on > ==> router ==> < cable from LAN 1 - to PC - lan connection> Desktop PC
#3
Posted 17 April 2011 - 08:06 PM

wireless-N 300 router WNR2000
I think this si what your looking for, um not sure
no, I only have i router and one modem. Modem info is...
ARRIS... and modle is CM55OA
we gety interbet fine wihtout the router, we just got router so that i coud use my laptop wiht being connected to b unch of wires and such. our neuighbor gave it to us and its all been working fine for months as i said and suddenly overnight it was jacking up my big destop cmputer not eltting it connect to internet.
ok so ill explain this best i can. The ethernet cable going fomr back of router is connected to the port on back of my pc tower. and then the other ethernet cord going fomr my modem connects to back of my router. does that make sense? I had tech guy cemo out and he showed me that the router was gettign signal from my modem, and he fiddled with it but he too discovered that whenhe just disabled and unhooked router from my poc internet satrted working again/ message i get when router is hooked up is "limited or no connectivity" but when i unhook router ev erythign works fine again. I relaly dont undserstand how overngiht it suddenly doesnt work
#4
Posted 17 April 2011 - 08:49 PM

Please ensure Ethernet Cable from modem is connected to WAN port of router, the router is properly configured, and before using wireless please secure it
#5
Posted 17 April 2011 - 09:21 PM

#6
Posted 17 April 2011 - 10:17 PM

What operating systems are you using?
First download the latest update your router here. After that is downloaded connect to your router using the desktop. Open up whatever browswer you use and type "192.168.1.0" or "192.168.1.1" into the address field. A box will prompt you to type a user name and password in. By default they should be "admin" as the username and "password" as the password unless you changed them yourself (I highly suggest you do if you haven't yet.) Find the maintenance tab when you are at the main menu and then select upgrade router. You should see a button that says browse. Click that and find the file that you just downloaded earlier. Click upload and let that run until it says it is finished.
If that doesnt work right away try disconnecting both the modem and the router. First unplug or turn off the modem. Then unplug or turn off your router. Wait about 30 seconds. Turn on or plug back in your modem. Wait another 30 seconds and then do the same to the router.
keep us updated.
Edited by Jmonte, 17 April 2011 - 10:19 PM.
#7
Posted 18 April 2011 - 11:41 AM

#8
Posted 18 April 2011 - 11:48 AM

lets see a xirrus screen shot, and ipconfig /all - details below
you should be able to setup a router without a program, so not sure what program you are referring to
have you carried out a full power cycle ?
------------------------------------------------------------------------
How to power cycle
“power cycle” process to reboot or reset the modem/router
- Switch off all the devices modem, router and computers also unplug their power cables.
- Wait at least 30 seconds.
- Plug the power cords back in, but don’t switch them on.
- First turn on the modem and then wait for a few minutes for it to settle and all the lights to become stable.
- Next switch on the router (if a seperate device ) and then wait for a few minutes for it to settle and all the lights to become stable.
- Now turn on your computer, You should now be able to access the Internet.
------------------------------------------------------------------------
ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here
We would like to see the results from ipconfig /all post back the results in a reply here
Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):
In the command prompt window that opens, type the following command:
Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.
ipconfig /all > network.txt & network.txt
It will export the results to notepad and then automatically open notepad.
Now all you need to do is copy and paste those results to a reply here
to do that:
From the notepad menu - choose Edit - Select all
all the text will be highlighted
Next
From the notepad menu - choose Edit - Copy
Now go back to the forum - reply and then right click in the reply box and paste
------------------------------------------------------------------------
------------------------------------------------------------------------
Run Xirrus Wi-Fi Inspector Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
http://www.xirrus.co...y/wifitools.php
Direct link to the program is here http://www.xirrus.co...ad_redirect.php
Then run and install the program - on a wireless enabled PC/Laptop
if you get an error - You need NET Framework installed for the WiFi Inspector to function.
Run the program
post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list
To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
Full details are here http://library.techg...ng_a_Screenshot
Note:
For a reliable (or robust as the Xirrus user guide says) wireless connection you need a signal of about -70 dBm or better.
------------------------------------------------------------------------
#9
Posted 18 April 2011 - 12:41 PM

You could find the default IP, User ID, and Password at the bottom of router. If you are trying to use it with the same settings as that of your neighbor - most likely it will not work even you have same ISP, as you have your own user ID that is associated with the mac address of your modem
Please provide the exact model of your router, and also obtain information from ISP about:
- IP address (in case you have Static)
- DNS server address
- Default Gateway
#10
Posted 18 April 2011 - 02:44 PM

Hello vanillarose:
You could find the default IP, User ID, and Password at the bottom of router. If you are trying to use it with the same settings as that of your neighbor - most likely it will not work even you have same ISP, as you have your own user ID that is associated with the mac address of your modem
Please provide the exact model of your router, and also obtain information from ISP about:Once you gather all information please post back and someone will assist
- IP address (in case you have Static)
- DNS server address
- Default Gateway
um how do i get this infomration?
#11
Posted 18 April 2011 - 11:46 PM

By calling your Internet Service Provider

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