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Cant access security center - antivirus wont update - multiple bsod


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#16
Bhinsz84

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error.JPG
LOP does not work for me - it flashes a blue screen then vanishes. I have attached a screenshot of the error.
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#17
Bhinsz84

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mbam crashed while scanning - i was able to update it though.
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#18
emeraldnzl

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mbam crashed while scanning - i was able to update it though.


Try rebooting and running it again.

Let me know how you go.
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#19
emeraldnzl

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Hi Bhinsz84,

Just to tell you I have to step out for about an hour. I will check in when I get back. :)
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#20
Bhinsz84

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all good. Thank you for the help.
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#21
Bhinsz84

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was able to run LOP this time


--------------------\\ Lop S&D 4.2.5-0 XP/Vista

Microsoft Windows XP Professional ( v5.1.2600 ) Service Pack 3
X86-based PC ( Multiprocessor Free : Intel® Core™2 Duo CPU E6750 @ 2.66GHz )
BIOS : Default System BIOS
USER : Administrator ( Administrator )
BOOT : Normal boot
Antivirus : avast! Antivirus 5.0.100664387 (Not Activated)
C:\ (Local Disk) - NTFS - Total:596 Go (Free:528 Go)
D:\ (CD or DVD) - CDFS - Total:0 Go (Free:0 Go)
E:\ (Local Disk) - NTFS - Total:195 Go (Free:105 Go)
F:\ (Local Disk) - NTFS - Total:596 Go (Free:69 Go)
G:\ (CD or DVD)
H:\ (CD or DVD)

"C:\Lop SD" ( MAJ : 19-12-2008|23:40 )
Option : [3] ( Sun 05/01/2011|15:21 )


\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\


--------------------\\ Listing folders in APPLIC~1

[11/09/2010|07:03] C:\DOCUME~1\ADMINI~1\APPLIC~1\<DIR> Identities
[11/09/2010|07:25] C:\DOCUME~1\ADMINI~1\APPLIC~1\<DIR> Intel
[11/09/2010|07:05] C:\DOCUME~1\ADMINI~1\APPLIC~1\<DIR> Microsoft

[04/21/2011|08:16] C:\DOCUME~1\ADMINI~1.BRI\APPLIC~1\<DIR> Adobe
[02/15/2011|07:28] C:\DOCUME~1\ADMINI~1.BRI\APPLIC~1\<DIR> Apple Computer
[04/21/2011|09:09] C:\DOCUME~1\ADMINI~1.BRI\APPLIC~1\<DIR> Foxit Software
[02/11/2011|05:16] C:\DOCUME~1\ADMINI~1.BRI\APPLIC~1\<DIR> Identities
[11/25/2010|02:54] C:\DOCUME~1\ADMINI~1.BRI\APPLIC~1\<DIR> Macromedia
[02/11/2011|05:35] C:\DOCUME~1\ADMINI~1.BRI\APPLIC~1\<DIR> Malwarebytes
[03/19/2011|12:43] C:\DOCUME~1\ADMINI~1.BRI\APPLIC~1\<DIR> Microsoft
[02/20/2011|05:39] C:\DOCUME~1\ADMINI~1.BRI\APPLIC~1\<DIR> NetMedia Providers
[02/20/2011|05:39] C:\DOCUME~1\ADMINI~1.BRI\APPLIC~1\<DIR> Publish Providers
[03/05/2011|04:18] C:\DOCUME~1\ADMINI~1.BRI\APPLIC~1\<DIR> Sun
[04/24/2011|12:47] C:\DOCUME~1\ADMINI~1.BRI\APPLIC~1\<DIR> uTorrent
[04/27/2011|10:08] C:\DOCUME~1\ADMINI~1.BRI\APPLIC~1\<DIR> vlc
[02/19/2011|03:08] C:\DOCUME~1\ADMINI~1.BRI\APPLIC~1\<DIR> Windows Search
[02/19/2011|02:39] C:\DOCUME~1\ADMINI~1.BRI\APPLIC~1\<DIR> WinRAR

[11/25/2010|02:54] C:\DOCUME~1\ADMINI~1.SIR\APPLIC~1\<DIR> Adobe
[01/27/2011|11:13] C:\DOCUME~1\ADMINI~1.SIR\APPLIC~1\<DIR> Apple Computer
[11/11/2010|10:21] C:\DOCUME~1\ADMINI~1.SIR\APPLIC~1\<DIR> DAEMON Tools Lite
[11/15/2010|06:33] C:\DOCUME~1\ADMINI~1.SIR\APPLIC~1\<DIR> Foxit Software
[11/09/2010|11:53] C:\DOCUME~1\ADMINI~1.SIR\APPLIC~1\<DIR> Identities
[11/11/2010|10:33] C:\DOCUME~1\ADMINI~1.SIR\APPLIC~1\<DIR> Leadertech
[11/10/2010|07:08] C:\DOCUME~1\ADMINI~1.SIR\APPLIC~1\<DIR> Macromedia
[02/05/2011|01:42] C:\DOCUME~1\ADMINI~1.SIR\APPLIC~1\<DIR> Microsoft
[12/27/2010|06:17] C:\DOCUME~1\ADMINI~1.SIR\APPLIC~1\<DIR> Sun
[12/17/2010|08:53] C:\DOCUME~1\ADMINI~1.SIR\APPLIC~1\<DIR> Ubisoft
[02/11/2011|12:54] C:\DOCUME~1\ADMINI~1.SIR\APPLIC~1\<DIR> uTorrent
[02/09/2011|11:26] C:\DOCUME~1\ADMINI~1.SIR\APPLIC~1\<DIR> vlc
[11/10/2010|06:21] C:\DOCUME~1\ADMINI~1.SIR\APPLIC~1\<DIR> Windows Desktop Search
[11/13/2010|04:26] C:\DOCUME~1\ADMINI~1.SIR\APPLIC~1\<DIR> WinRAR
[12/20/2010|06:03] C:\DOCUME~1\ADMINI~1.SIR\APPLIC~1\<DIR> Xfire


[11/09/2010|07:25] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> Avocent AdminWorks
[11/09/2010|10:20] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> Microsoft
[11/09/2010|09:10] C:\DOCUME~1\ALLUSE~1\APPLIC~1\<DIR> Windows Genuine Advantage

[01/15/2011|02:00] C:\DOCUME~1\ALLUSE~1.WIN\APPLIC~1\<DIR> {429CAD59-35B1-4DBC-BB6D-1DB246563521}
[03/19/2011|01:24] C:\DOCUME~1\ALLUSE~1.WIN\APPLIC~1\<DIR> Adobe
[11/10/2010|05:44] C:\DOCUME~1\ALLUSE~1.WIN\APPLIC~1\<DIR> Alwil Software
[01/16/2011|07:17] C:\DOCUME~1\ALLUSE~1.WIN\APPLIC~1\<DIR> Apple
[03/03/2011|07:49] C:\DOCUME~1\ALLUSE~1.WIN\APPLIC~1\<DIR> Apple Computer
[04/21/2011|08:29] C:\DOCUME~1\ALLUSE~1.WIN\APPLIC~1\<DIR> AVAST Software
[11/11/2010|10:04] C:\DOCUME~1\ALLUSE~1.WIN\APPLIC~1\<DIR> DAEMON Tools Lite
[11/25/2010|02:55] C:\DOCUME~1\ALLUSE~1.WIN\APPLIC~1\<DIR> EA Core
[11/25/2010|02:54] C:\DOCUME~1\ALLUSE~1.WIN\APPLIC~1\<DIR> Electronic Arts
[04/10/2011|10:25] C:\DOCUME~1\ALLUSE~1.WIN\APPLIC~1\<DIR> Google
[02/11/2011|05:35] C:\DOCUME~1\ALLUSE~1.WIN\APPLIC~1\<DIR> Malwarebytes
[12/20/2010|11:06] C:\DOCUME~1\ALLUSE~1.WIN\APPLIC~1\<DIR> Microsoft
[04/21/2011|09:17] C:\DOCUME~1\ALLUSE~1.WIN\APPLIC~1\<DIR> Microsoft Help
[04/21/2011|08:07] C:\DOCUME~1\ALLUSE~1.WIN\APPLIC~1\<DIR> NVIDIA Corporation
[12/27/2010|06:17] C:\DOCUME~1\ALLUSE~1.WIN\APPLIC~1\<DIR> Sun
[12/17/2010|08:53] C:\DOCUME~1\ALLUSE~1.WIN\APPLIC~1\<DIR> Ubisoft
[11/10/2010|05:38] C:\DOCUME~1\ALLUSE~1.WIN\APPLIC~1\<DIR> Windows Genuine Advantage

[11/09/2010|06:58] C:\DOCUME~1\DEFAUL~1\APPLIC~1\<DIR> Microsoft

[02/14/2011|01:02] C:\DOCUME~1\DEFAUL~1.WIN\APPLIC~1\<DIR> Microsoft

[11/09/2010|06:58] C:\DOCUME~1\LOCALS~1\APPLIC~1\<DIR> Microsoft

[01/16/2011|07:17] C:\DOCUME~1\LOCALS~1.NTA\APPLIC~1\<DIR> Apple Computer
[11/30/2010|05:58] C:\DOCUME~1\LOCALS~1.NTA\APPLIC~1\<DIR> Microsoft

[02/15/2011|07:27] C:\DOCUME~1\LOCALS~1.000\APPLIC~1\<DIR> Apple Computer
[03/05/2011|01:53] C:\DOCUME~1\LOCALS~1.000\APPLIC~1\<DIR> Microsoft

[11/09/2010|06:58] C:\DOCUME~1\NETWOR~1\APPLIC~1\<DIR> Microsoft

[11/09/2010|11:47] C:\DOCUME~1\NETWOR~1.NTA\APPLIC~1\<DIR> Microsoft
[11/11/2010|10:13] C:\DOCUME~1\NETWOR~1.NTA\APPLIC~1\<DIR> Xfire

[02/11/2011|05:15] C:\DOCUME~1\NETWOR~1.000\APPLIC~1\<DIR> Microsoft

--------------------\\ Scheduled Tasks located in C:\WINDOWS\Tasks

[05/01/2011 03:01 PM][--a------] C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-1220945662-2025429265-839522115-500UA.job
[05/01/2011 03:01 PM][--a------] C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-1220945662-2025429265-839522115-500Core.job
[05/01/2011 03:15 PM][--ah-----] C:\WINDOWS\tasks\SA.DAT
[05/30/2006 01:28 AM][-r-h-----] C:\WINDOWS\tasks\desktop.ini

--------------------\\ Listing Folders in C:\Program Files

[12/10/2010|09:17] C:\Program Files\<DIR> Activision
[03/19/2011|12:33] C:\Program Files\<DIR> Adobe
[11/10/2010|05:44] C:\Program Files\<DIR> Alwil Software
[01/15/2011|01:59] C:\Program Files\<DIR> Apple Software Update
[04/16/2011|01:55] C:\Program Files\<DIR> AVAST Software
[12/17/2010|09:14] C:\Program Files\<DIR> Bethesda Softworks
[01/15/2011|01:59] C:\Program Files\<DIR> Bonjour
[04/15/2011|07:21] C:\Program Files\<DIR> CCleaner
[05/01/2011|08:30] C:\Program Files\<DIR> Common Files
[11/09/2010|06:54] C:\Program Files\<DIR> ComPlus Applications
[11/11/2010|10:04] C:\Program Files\<DIR> DAEMON Tools Lite
[11/09/2010|07:23] C:\Program Files\<DIR> DivX
[04/16/2011|10:17] C:\Program Files\<DIR> Driver Cleaner Pro
[04/21/2011|09:08] C:\Program Files\<DIR> Foxit Software
[04/10/2011|10:25] C:\Program Files\<DIR> Google
[11/09/2010|10:20] C:\Program Files\<DIR> HP Wireless Keyboard
[02/22/2011|10:35] C:\Program Files\<DIR> Image-Line
[02/22/2011|10:38] C:\Program Files\<DIR> InstallShield Installation Information
[11/09/2010|07:24] C:\Program Files\<DIR> Intel
[11/09/2010|07:09] C:\Program Files\<DIR> Intel Desktop Board
[05/01/2011|08:32] C:\Program Files\<DIR> Internet Explorer
[04/14/2011|09:54] C:\Program Files\<DIR> Java
[04/12/2011|08:04] C:\Program Files\<DIR> Malwarebytes' Anti-Malware
[11/10/2010|06:21] C:\Program Files\<DIR> Messenger
[11/09/2010|06:58] C:\Program Files\<DIR> microsoft frontpage
[04/21/2011|09:17] C:\Program Files\<DIR> Microsoft Office
[12/20/2010|09:03] C:\Program Files\<DIR> Microsoft Visual Studio
[12/20/2010|09:01] C:\Program Files\<DIR> Microsoft Visual Studio 8
[12/20/2010|11:03] C:\Program Files\<DIR> Microsoft Works
[04/21/2011|09:17] C:\Program Files\<DIR> Microsoft.NET
[11/10/2010|06:48] C:\Program Files\<DIR> Movie Maker
[12/20/2010|09:03] C:\Program Files\<DIR> MSBuild
[11/10/2010|09:28] C:\Program Files\<DIR> MSI
[11/09/2010|10:01] C:\Program Files\<DIR> msn
[11/09/2010|06:54] C:\Program Files\<DIR> MSN Gaming Zone
[11/09/2010|07:06] C:\Program Files\<DIR> MSXML 4.0
[11/10/2010|05:59] C:\Program Files\<DIR> NetMeeting
[04/21/2011|08:39] C:\Program Files\<DIR> NVIDIA Corporation
[11/09/2010|06:57] C:\Program Files\<DIR> Online Services
[02/11/2011|05:50] C:\Program Files\<DIR> Outlook Express
[02/20/2011|04:59] C:\Program Files\<DIR> Outsim
[11/09/2010|10:35] C:\Program Files\<DIR> Reference Assemblies
[04/14/2011|10:04] C:\Program Files\<DIR> Registry Cleaner
[11/09/2010|07:19] C:\Program Files\<DIR> SigmaTel
[04/15/2011|07:24] C:\Program Files\<DIR> Steam
[11/10/2010|09:31] C:\Program Files\<DIR> SystemRequirementsLab
[11/09/2010|07:03] C:\Program Files\<DIR> Uninstall Information
[04/16/2011|01:26] C:\Program Files\<DIR> uTorrent
[11/10/2010|09:40] C:\Program Files\<DIR> VideoLAN
[02/20/2011|05:00] C:\Program Files\<DIR> VstPlugins
[04/19/2011|09:12] C:\Program Files\<DIR> Western Digital Corporation
[04/21/2011|08:52] C:\Program Files\<DIR> WhoCrashed
[04/21/2011|08:56] C:\Program Files\<DIR> WhoCrashed2
[11/10/2010|08:39] C:\Program Files\<DIR> Windows Desktop Search
[11/30/2010|05:56] C:\Program Files\<DIR> Windows Media Connect 2
[04/16/2011|12:13] C:\Program Files\<DIR> Windows Media Player
[11/10/2010|05:59] C:\Program Files\<DIR> Windows NT
[11/09/2010|06:57] C:\Program Files\<DIR> WindowsUpdate
[11/13/2010|04:26] C:\Program Files\<DIR> WinRAR
[11/09/2010|06:58] C:\Program Files\<DIR> xerox
[04/15/2011|07:24] C:\Program Files\<DIR> Xfire

--------------------\\ Listing Folders in C:\Program Files\Common Files

[03/19/2011|12:33] C:\Program Files\Common Files\<DIR> Adobe
[03/03/2011|07:49] C:\Program Files\Common Files\<DIR> Apple
[12/20/2010|09:03] C:\Program Files\Common Files\<DIR> DESIGNER
[04/16/2011|10:49] C:\Program Files\Common Files\<DIR> InstallShield
[04/14/2011|10:07] C:\Program Files\Common Files\<DIR> Java
[04/21/2011|09:17] C:\Program Files\Common Files\<DIR> Microsoft Shared
[11/09/2010|06:56] C:\Program Files\Common Files\<DIR> MSSoap
[11/09/2010|12:20] C:\Program Files\Common Files\<DIR> ODBC
[11/09/2010|06:56] C:\Program Files\Common Files\<DIR> Services
[11/09/2010|12:20] C:\Program Files\Common Files\<DIR> SpeechEngines
[12/20/2010|11:02] C:\Program Files\Common Files\<DIR> System
[12/20/2010|11:06] C:\Program Files\Common Files\<DIR> Windows Live

--------------------\\ Process

( 36 Processes )

... OK !

--------------------\\ Searching with S_Lop

No Lop folder found !

--------------------\\ Searching for Lop Files - Folders

No Lop folder found !

--------------------\\ Searching within the Registry

..... OK !

--------------------\\ Checking the Hosts file

Hosts file CLEAN


--------------------\\ Searching for hidden files with Catchme

catchme 0.3.1353 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-05-01 15:23:52
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden files ...
scan completed successfully
hidden processes: 0
hidden files: 0

--------------------\\ Searching for other infections

--------------------\\ Cracks & Keygens ..

C:\DOCUME~1\ADMINI~1.BRI\Application Data\uTorrent\Sony ACID Pro 7.0.641.Keygen.torrent
C:\DOCUME~1\ADMINI~1.BRI\My Documents\Downloads\Sony ACID Pro 7.0.641.Keygen
C:\DOCUME~1\ADMINI~1.BRI\My Documents\Downloads\Sony ACID Pro 7.0.641.Keygen\Sony ACID Pro 7.0.641.Keygen.rar


[F:4][D:2]-> C:\DOCUME~1\ADMINI~1.BRI\LOCALS~1\Temp
[F:32][D:0]-> C:\DOCUME~1\ADMINI~1.BRI\Cookies
[F:8][D:4]-> C:\DOCUME~1\ADMINI~1.BRI\LOCALS~1\TEMPOR~1\content.IE5

1 - "C:\Lop SD\LopR_1.txt" - Sun 05/01/2011|15:24 - Option : [3]

--------------------\\ Scan completed at 15:24:37
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#22
Bhinsz84

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Here is the MBAM

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6485

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

5/1/2011 3:30:23 PM
mbam-log-2011-05-01 (15-30-23).txt

Scan type: Quick scan
Objects scanned: 206513
Time elapsed: 2 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
  • 0

#23
emeraldnzl

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Hello Bhinsz84,

Kegens inevitably lead to infection.

Please run OTL.exe
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :Files
    C:\DOCUME~1\ADMINI~1.BRI\Application Data\uTorrent\Sony ACID Pro 7.0.641.Keygen.torrent
    C:\DOCUME~1\ADMINI~1.BRI\My Documents\Downloads\Sony ACID Pro 7.0.641.Keygen
    C:\DOCUME~1\ADMINI~1.BRI\My Documents\Downloads\Sony ACID Pro 7.0.641.Keygen\Sony ACID Pro 7.0.641.Keygen.rar
    C:\DOCUME~1\ADMINI~1.BRI\LOCALS~1\Temp
    C:\DOCUME~1\ADMINI~1.BRI\LOCALS~1\TEMPOR~1\content.IE5
    
    :Commands
    [emptyflash]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot when it is done
  • It will produce a log for you on reboot, please post that log in your next reply.
Next

Please run a free online scan with the ESET Online Scanner
Note: ESET was designed to run with Internet Explorer, compatibility with other browsers has been added recently but if you find difficulty, go to using Internet Explorer
  • Click the green ESET Online Scanner box
  • Tick the box next to YES, I accept the Terms of Use
  • You may see a panel towards the top of the screen telling you the website wants to install an addon... click and allow it to install. If your firewall asks whether you want to allow installation, say yes.
  • Click Start and if your security program asks you if you want to allow the program, click yes.
  • If you anti-virus is active you may see a panel appear warning you that this may affect performance. Disabling the programs listed may speed things along.
  • Make sure that the options Remove found threats and Scan archives are checked (do not worry about advanced settings)
  • Click Scan (This scan can take several hours, so please be patient)
  • Once the scan is completed, you may close the window
  • Use Notepad to open the logfile located at C:\Program Files\ESET\ESET Online Scanner\b]log.txt[/b] (open Notepad > File > Open and navigate to the log.txt)
  • Copy and paste that log as a reply to this topic
When you return please post
  • OTL fix log
  • ESET scan results
  • and tell me how your machine is now

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#24
Bhinsz84

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OTL did not make a log - on restart it opened again but with no log. I re ran it with the same result. It did delete a few programs, though i dont know if it did anything for the acid pro stuff - turns out my brother downloaded that onto this machine without my knowledge -

here is the ESET log

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
esets_scanner_update returned -1 esets_gle=53251
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6427
# api_version=3.0.2
# EOSSerial=1d68ba17e60eab4c943b6a575b841954
# end=finished
# remove_checked=true
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2011-05-02 01:45:16
# local_time=2011-05-01 07:45:16 (-0700, Mountain Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=768 16777215 100 0 14781622 14781622 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=0
# found=0
# cleaned=0
# scan_time=0
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#25
Bhinsz84

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avast definitions still wont update, still cannot open security center - I have not yet tried to re install my video card drivers ( had a problem with this before too ). Shockwave flash keeps crashing randomly.
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#26
emeraldnzl

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OTL did not make a log - on restart it opened again but with no log.


A copy of an OTL fix log is saved in a text file at

:\_OTL\Moved Files
in most cases this will be C:\_OTL\Moved Files

Please post a copy back here.

avast definitions still wont update


Try uninstalling and reinstalling.

still cannot open security center


To Start Security Center:

  • Go to Administrative Tools > Services
  • highlight Security Center
  • right-click > properties
  • change the Startup Type to Automatic
  • start the service.

Tell me how you get on.
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#27
Bhinsz84

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OTL log


========== FILES ==========
C:\DOCUME~1\ADMINI~1.BRI\Application Data\uTorrent\Sony ACID Pro 7.0.641.Keygen.torrent moved successfully.
C:\DOCUME~1\ADMINI~1.BRI\My Documents\Downloads\Sony ACID Pro 7.0.641.Keygen folder moved successfully.
File\Folder C:\DOCUME~1\ADMINI~1.BRI\My Documents\Downloads\Sony ACID Pro 7.0.641.Keygen\Sony ACID Pro 7.0.641.Keygen.rar not found.
C:\DOCUME~1\ADMINI~1.BRI\LOCALS~1\temp\_avast_ folder moved successfully.
C:\DOCUME~1\ADMINI~1.BRI\LOCALS~1\temp\WPDNSE folder moved successfully.
Folder move failed. C:\DOCUME~1\ADMINI~1.BRI\LOCALS~1\temp scheduled to be moved on reboot.
C:\DOCUME~1\ADMINI~1.BRI\LOCALS~1\TEMPOR~1\Content.IE5\PSUWUHPP folder moved successfully.
C:\DOCUME~1\ADMINI~1.BRI\LOCALS~1\TEMPOR~1\Content.IE5\NW4U609L folder moved successfully.
C:\DOCUME~1\ADMINI~1.BRI\LOCALS~1\TEMPOR~1\Content.IE5\MY8QEI7U folder moved successfully.
C:\DOCUME~1\ADMINI~1.BRI\LOCALS~1\TEMPOR~1\Content.IE5\BZANKVBT folder moved successfully.
Folder move failed. C:\DOCUME~1\ADMINI~1.BRI\LOCALS~1\TEMPOR~1\Content.IE5 scheduled to be moved on reboot.
========== COMMANDS ==========

[EMPTYFLASH]

User: Administrator

User: Administrator.BRIANS
->Flash cache emptied: 17065 bytes

User: Administrator.SIRSYSTEM
->Flash cache emptied: 2955111 bytes

User: ADMINI~1~BRI

User: All Users

User: All Users.WINDOWS

User: Default User

User: Default User.WINDOWS

User: LocalService

User: LocalService.NT AUTHORITY

User: LocalService.NT AUTHORITY.000

User: NetworkService

User: NetworkService.NT AUTHORITY

User: NetworkService.NT AUTHORITY.000

Total Flash Files Cleaned = 3.00 mb


OTL by OldTimer - Version 3.2.22.3 log created on 05012011_191054

Files\Folders moved on Reboot...
C:\DOCUME~1\ADMINI~1.BRI\LOCALS~1\temp folder moved successfully.
Folder move failed. C:\DOCUME~1\ADMINI~1.BRI\LOCALS~1\TEMPOR~1\Content.IE5 scheduled to be moved on reboot.

Registry entries deleted on Reboot...
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#28
Bhinsz84

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For the security center stuff, I did as requested - the service was already set to automatic and started - I stoped then restarted. Balloon comes up from the task bar as usual but I cannot get into the security center itself.

Downloading avast as I type this.
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#29
Bhinsz84

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re installed avast and I still have the same problem - wont update the program or the definitions.
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#30
emeraldnzl

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For the security center stuff, I did as requested - the service was already set to automatic and started - I stoped then restarted. Balloon comes up from the task bar as usual but I cannot get into the security center itself.


See if this makes a difference:

Temporarily disable the Windows Management Instrumentation Service,

  • Go to Start > Run > type: services.msc and in there find/stop Windows Management Instrumentation Service.
  • Next delete the repository folder located at C:\windows\system32\wbem\repository.
  • Restart the Windows Management Instrumentation service, then wait while the repository folder is being re-created (can take a bit of time).
  • Restart the computer.

Come back and tell me if that has made any difference.

Leave the Avast one for now.
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