When pressing the start button all he gets on screen is,
Norton Goback 126 'Norton Goback has detected a partition signature
in the MBR but links to Norton Gobacks data/0 bin are broken. NGB will
need to scan HD for its data file and then restore MBR '
The scan only goes to 17% then stops. This is the only info. on screen
PC will not boot.
Suggested he try 'Safe Mode' but nothing happens when pressing F8, or
any F other key for that matter. All he gets is Norton Goback on screen.
He installed NIS 2010 last October without any problems since.
XP is up to date so assume SP3 is installed.
The last time I spoke to him he had managed to get the 'BIOS' screen
but suggested he keep well away from altering anything !
Was hoping safe mode was available to enable him to remove Norton
and hope PC would boot normally. Appear to be stuck, don't know what
to do next. Can anybody help ??