[Starman28]

The discs won't boot.

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OK did you change the boot order in the bios and make the cdrom the first boot device followed by the hd?

[rshaffer61]

OK did you change the boot order in the bios and make the cdrom the first boot device followed by the hd?

[Starman28]

Yes, nothing happining may be broken?

I do have a windows XP disc that when i put it in, the laptop asks if i want the disk to make changes.

Laptop is on windows 7.

[rshaffer61]

OK what about the recovery partition that should be on the hd?
You do realize that doing a factory restore will erase everything on your HD?


To access the recovery partition do the following...

Power off the laptop.
Hold down the 0 (zero) key and turn the laptop on. Keep holding down the zero key until the TOSHIBA logo appears.
Start tapping the zero key repeatedly at this point.
Stop if the unit beeps or when the TOSHIBA logo disappears.
The screen should flash HDD RECOVERY MODE for a second and then it will load the Toshiba recovery program right from the hard drive.
Note that this erases all data, and reloads all factory default software.

[Starman28]

Only getting windows boot manager.

Edited by Starman28, 11 September 2013 - 02:23 PM.

[rshaffer61]

OK so recovery discs don't work and you have no windows 7 disc for the laptop correct?
Was Win7 originally installed on the laptop?
Is there a sticker on the bottom of the laptop with the original OS and serial number on it?

[Starman28]

Yes to all the above

[rshaffer61]

You can download a legal copy of Windows 7 with SP1 integrated from here:

Windows 7 Direct Download Links

Make sure you get the same version you have, Home Premium, Pro or Ultimate and 32 or 64 bit. Note that Basic or Starter is not available.

I recommend using ImgBurn at 4X speed (or the slowest available) to create the DVD from the downloaded .iso file.

You can do this on any computer capable of burning a DVD.

YOU MUST HAVE A VALID KEY TO INSTALL THIS .ISO. The one on the COA sticker on your computer will work.

You can also create a bootable USB Flash drive (4GB or larger) to install Windows 7 from.

• Download and run Universal USB Installer – Easy as 1 2 3
• Select Windows 7 from the first drop down list, all the way to the bottom
• Select the downloaded Windows 7 iso file
• Select your USB flash drive
• Click Create

For techies or folks who work on computers: Create Windows 7 Universal ISO With All Editions Selection On Install with ei.cfg Removal Utility.
This will fit on a 6GB flash drive or can be burned to a DVD.

[Starman28]

ok. will give the above a go.

Thank you for helping!

[rshaffer61]

No problem and I will await your results.

[Starman28]

Thank you so much for your patience and help.

All good here, [after a few hairy moments] my son will be so pleased.

I've been a long time lurker on here,and a first time forum poster.

So I make that a 100% success rate for you rshaffer61 and the fab geekstogo Forum!!!

Once again thank you, and goodnight [12.45] here in Dundee, Scotland.

All the best. Beers on me next time I'm over the "Pond"

[rshaffer61]

You are very welcome and I am happy to say:
Congratulations. for a successful resolution for your issue.

I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed us to assist you with your issue and for your patience.
Thank you for choosing GeeksToGo for help.
This issue now appears to be resolved.


If other members are reading this and have a similar problem please begin a New Topic and someone will assist you as soon as possible

[jt4590]

When you try to utilize the Toshiba Recovery Partition using F8>Repair Computer it does force you to enter a password.

So, to get around this...
Copy this file from a working windows installation where you know the password:
(For both Windows 7 and Windows XP)
%WinDir%\system32\config\sam
Then paste it into the same location on the Toshiba you're having trouble with.

Next copy these files from the working computer to the Toshiba:
(For Windows 7)
C:\users\(username)\AppData\Roaming\Microsoft\credentials
C:\users\(username)\AppData\Roaming\Microsoft\Vault

(For Windows XP)
C:\Documents and Settings\(username)

Then, start up the recovery process using F8>Repair Computer, and you'll see your username from the working Windows Installation, and be able to login.
If the recovery process fails, copy the entire Windows folder (with all subdirectories and files) from the working Windows installation, to the Toshiba, overwriting as needed, and then try the recovery process again. Worked for me!

-JT

[Carolina Sarmiento]

hello i also have the same problems my computer says that the bootmngr is missing / ctrl alt del to re start im stocked to tht message what can i do? i have nothing  to reformat my computer when i tried f8 it wont work pls help me thx!

[rshaffer61]

Direct to: Carolina

Please start your own topic
Although your issue may seem similar there can be other factors that may need to be resolved.
By bumping on someone's topic it makes it confusing for the tech to understand who they are helping. This can in turn cause the wrong support to be given and can cause instability or worse to happen to your system.
Please post more information as to your exact issue in your topic. Include any error messages you get as well as your system specs. This will help us to assist you more efficiently.
Thank you for your cooperation.