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windows vista trouble

Started by pre sta , May 23 2011 07:41 PM

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#1
pre sta

Posted 23 May 2011 - 07:41 PM

Member

Member
47 posts

I have a vista laptop,its my grandparents but my younger cousins use it more then they do. i was told that the internet would not connect using a wifi network. i checked if it was the router but several other devices were running off the network. i turned the other devices off to see if that would work but nothing. i then realized that no other program word run either....avast, micro word, internet browsers, etc. they all open another screen saying cant find file location and asked what program i wanted to use to open it. but even after clicking ok on 1 of the 2 options nothing happened. i have made a new account on the computer as another ADMIN. everything seems to be working now on the new account, but the internet still wont connect. both accounts are admin. i am currently running a full system scan using avast. Whats wrong with the original account? it was the only user account at the time. Can anyone help me? i am posting this from my XP netbook.

#2
gorham

Posted 24 May 2011 - 05:59 AM

Member

Member
214 posts

Hello pre sta and Welcome to Geekstogo!!

It sounds like you may be infected with a virus. I suggest you read this and start a new topic here

The experts here will help you clean out your computer.