I have a vista laptop,its my grandparents but my younger cousins use it more then they do. i was told that the internet would not connect using a wifi network. i checked if it was the router but several other devices were running off the network. i turned the other devices off to see if that would work but nothing. i then realized that no other program word run either....avast, micro word, internet browsers, etc. they all open another screen saying cant find file location and asked what program i wanted to use to open it. but even after clicking ok on 1 of the 2 options nothing happened. i have made a new account on the computer as another ADMIN. everything seems to be working now on the new account, but the internet still wont connect. both accounts are admin. i am currently running a full system scan using avast. Whats wrong with the original account? it was the only user account at the time. Can anyone help me? i am posting this from my XP netbook.