[Essexboy]

That removed a dubious toolbar but that is all. The mbr is again reported clean along with the system files

Do you have audio now ? Any alerts ?

[Advertisements]

Audio is back! When I go through control panel to check sound & audio devices, it wasn't giving me the SoundMax audio option before, but now it does! So I chose that as the default audio device. Do I need to do anything else to make this a set-up that will remain in place? If not, you've solved my problem!!! Thanks!

[DebKyle]

Audio is back! When I go through control panel to check sound & audio devices, it wasn't giving me the SoundMax audio option before, but now it does! So I chose that as the default audio device. Do I need to do anything else to make this a set-up that will remain in place? If not, you've solved my problem!!! Thanks!

[Essexboy]

I would like to hold off on the clean up for a day or so to ensure it really has gone, also gives me a little more time to play with that blinxs toolbar. I am going to put it on my XP vm and have a play

Are you OK with that ? If so I will post the cleanup in say 2 days

[DebKyle]

Am I Ok to continue using my computer as I normally do in the meantime? I'm not exactly sure what "put it on my XP vm and have a play" means but if it fixes my computer, I'm good with that!! Do I need to do anything else in the next couple of days? OK to turn the computer off at night, or should I leave it on?

[Essexboy]

VM is a virtual machine, an XP system that I have within my windows 7 - It is totally isolated and if I break it I can just reload.

Your system is OK for normal use, it is just that it is a bit untidy of me to leave my tools hanging around. We could remove them now if you wish

[DebKyle]

Your tools are OK . . . I just didn't want to break any of them before you were finished!! Thanks again!

[Essexboy]

No problem with breaking them - I have spares

[Essexboy]

Methinks I got it all

Subject to no further problems

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :Commands
  [resethosts]
  [purity]
  [emptytemp]
  [EMPTYFLASH]
  [CLEARALLRESTOREPOINTS]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done

Uninstall ComboFix

Remove Combofix now that we're done with it.

• Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
• Now copy/paste this: ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the /Uninstall, it needs to be there.
  

  

• Please follow the prompts to uninstall Combofix.
• This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.
• You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself.

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
• Click Yes to confirm.
• Click OK.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:

• Go to this site and click Do I have Java
• It will check your current version and then offer to update to the latest version

SPRING CLEAN

Download and run Puran Disc Defragmenter
For the first run I would recommend a boot defrag and disk check




Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe

[DebKyle]

only computer SEMI-literate on this end . . . what is OTL & how do I access to run it?

[Essexboy]

And I am a semi-numpty We did not use that programme

So ignore any reference to OTL please

[DebKyle]

Not ignoring you . . . busy holiday weekend . . . I won't have time to do the clean-up till Wed. I'll let you know when it's done. Thanks!

[Essexboy]

No problem there - have fun and enjoy the sun if you have some

[Essexboy]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.