[Husainfive]

I went to Uninstall or change program and found no IE there. I even checked View installed updates and there is no IE - where would it be

[Advertisements]

It should be here

[Essexboy]

It should be here

[Husainfive]

Okay, found it but when you right click it only gives you the option to uninstall. Should I uninstall??

[Husainfive]

I uninstalled it and it asked to restart and when it came back up - same problem. It flashed the Welcome screen and then went dark while the machine is busy doing something for quite some time now.

[Husainfive]

this time when it restarted the first third of the screen (with the START(MS logo)is occupying the rightmost third of the screen. Really weird. Sounds like a graphic card issue.

[Essexboy]

OK lets bypass the video drivers

Restart your computer and press then hold F8 (as if going to safe mode menu)
From the menu select VGA mode - let me know how that fares

[Husainfive]

F8 gives me 3 options
SAFE MODE
SAFE MODE WITH NETWORKING
SAFE MODE WITH COMMAND PROMPTS

[Husainfive]

F2 gives me an option to hit F8 which then has a bunch of options and the only one about video is start with low resolution. I did that and so far it seems to be stuck on the Welcome screen

[Husainfive]

How about DLL's could this be a dll issue? Is there a link somewhere where I could go to update my dll's?

[Essexboy]

Does this computer also have an onboard graphics ? If so could you remove the video card and see if that resolves it

[Husainfive]

I don't think so. If I disconnect the monitor cable then connect it to what? I have a Dell Optiplex GX620

[Essexboy]

Did you put this video card in ?

As according to the specs it may have an integrated graphics chip

integrated Intel Graphic Media Accelerator 950 or PCI Express x16 graphics card

[Husainfive]

Yes I found that out by Googling the info but once I disconnect the monitor where do I plug it in there is no other port.

[Husainfive]

I have opened up the computer and trying to find a place to hook up the monitor other than the video card

[Essexboy]

If it was an integrated card then there would be a second connector on the back - if it is not there then it is not integrated.

Can you borrow a video card and swap it out with your one to test ?