[DRugg]

Hello~

I've used these forums before when I had malware problems. You guys have worked out the kinks in that problem smoothly and it was an amazing experience. The past few weeks or so, I've noticed something strange going on. About three weeks ago, I woke up and turned on my computer to check my mail. I noticed that it was getting to my bios flash screen, then rebooting itself. I thought it was odd and spammed f12 to get to the Bios setup and then I hit escape and it booted right away. Thought it was just a coincidence. About three days ago though, the computer has done it more and more. I'm not entirely sure what to do, I've scanned my Bios and haven't found anything that the untrained eye has seen as off putting. I would much appreciate some help on this matter, I don't want to lose my gaming cpu because it cost me a pretty penny! I've attached a DxDiag for your viewing pleasure (wasn't really sure what you needed, thought it may have been a good start?).

Thanks

Attached Files

•  DxDiag.txt   31.27KB   128 downloads

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I'm wondering if it may be a low cmos battery causing the bios to reset on first boot? How old is the system and is it a desktop or laptop?

[rshaffer61]

I'm wondering if it may be a low cmos battery causing the bios to reset on first boot? How old is the system and is it a desktop or laptop?

[DRugg]

I built it like four months ago and it's a desktop.

[rshaffer61]

Download Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows.
The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.

To do a screenshot please have click on your Print Screen on your keyboard.

• It is normally the key above your number pad between the F12 key and the Scroll Lock key
• Now go to Start and then to All Programs
• Scroll to Accessories and then click on Paint
• In the Empty White Area click and hold the CTRL key and then click the V
• Go to the File option at the top and click on Save as
• Save as file type JPEG and save it to your Desktop
• Attach it to your next reply

Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"

[DRugg]

Hello Rshaffer61,

Here's what you needed...

--------[ EVEREST Home Edition © 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer DRUGG-PC
Generator D Rugg
Operating System Windows 7 Home Premium Home Edition 6.1.7600
Date 2011-07-02
Time 17:06


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Windows 7 Home Premium Home Edition
OS Service Pack -
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name DRUGG-PC
User Name D Rugg

Motherboard:
CPU Type 4x , 3300 MHz
Motherboard Name Unknown
Motherboard Chipset Unknown
System Memory 6128 MB
BIOS Type Unknown
Communication Port Communications Port (COM1)

Display:
Video Adapter ATI Radeon HD 5700 Series
Video Adapter ATI Radeon HD 5700 Series
Video Adapter ATI Radeon HD 5700 Series
Monitor Acer LCD Monitor X223W [NoDB] (LAP080754217)
Monitor Generic PnP Monitor [NoDB] (LHR080064264)

Multimedia:
Audio Adapter High Definition Audio Controller [NoDB]

Storage:
IDE Controller Intel® 6 Series/C200 Series Chipset Family 2 port Serial ATA Storage Controller - 1C08
IDE Controller Intel® 6 Series/C200 Series Chipset Family 4 port Serial ATA Storage Controller - 1C00
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive WDC WD5000AAKS-00UU3A0 ATA Device (465 GB, IDE)
Disk Drive WDC WD1600YS-01SHB1 ATA Device (153 GB, IDE)
Optical Drive HL-DT-ST DVDRAM GH24LS50 ATA Device
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 476937 MB (174608 MB free)
D: (NTFS) 157057 MB (156962 MB free)
Total Size 619.1 GB (323.8 GB free)

Input:
Keyboard HID Keyboard Device
Mouse Logitech HID-compliant G3/MX518 Optical Mouse

Network:
Network Adapter Linksys AE1000 (192.168.1.144)
Network Adapter Realtek PCIe GBE Family Controller

Peripherals:
Printer Fax
Printer Microsoft XPS Document Writer
Printer Send To OneNote 2010
USB1 Controller Renesas Electronics USB 3.0 Host Controller [NoDB]
USB1 Controller Renesas Electronics USB 3.0 Host Controller [NoDB]
USB2 Controller Intel® 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26 [NoDB]
USB2 Controller Intel® 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D [NoDB]
USB Device Generic USB Hub
USB Device Generic USB Hub
USB Device Ideazon Merc Stealth MM USB Human Interface Device
USB Device Ideazon Merc Stealth USB Human Interface Device
USB Device Linksys AE1000 #4
USB Device Logitech USB G3 (MX518) Optical Mouse
USB Device Renesas Electronics USB 2.0 Hub
USB Device USB Composite Device


Thanks for looking out
DRugg

Attached Thumbnails

• 

[rshaffer61]

OK that didn't give me the voltages so we'll try a different program.

Motherboard Info:

Download SIW from HERE and get the Standalone English version
It will install itself and when finished

Then Click on SIW Icon to run program
On the left side click on the Motherboard directory and then on the right, copy and paste the information in your next reply
On the left side click on the Sensors directory and then on the right, copy and paste the information in your next reply

http://www.gtopala.c...w-download.html

[DRugg]

Property Value
DRUGG-PC (Gigabyte Technology Co., Ltd. P67A-UD4-B3)
Summary
Manufacturer Gigabyte Technology Co., Ltd.
Model P67A-UD4-B3
Version x.x
Serial Number
Bridge
North Bridge [unknown]
South Bridge [unknown]
CPU
Name Intel® Core™ i5-2500K CPU @ 3.30GHz
Cpu Socket [unknown]
Max CPU Speed 4000 MHz
Memory
Maximum Capacity 32768 MBytes
Maximum Memory Module Size 1024 MBytes
Memory Slots 4
Memory Type [unknown]
System Slots
ISA 0
PCI 2
AGP 0
VL-BUS 0
EISA 0
PCMCIA 0
ExpressCard 0
MCA 0


Sensor Value Min Max
DRUGG-PC
WDC WD1600YS-01SHB1
Temperatures
Assembly 31 °C (87 °F) 30 °C (85 °F) 31 °C (87 °F)
WDC WD5000AAKS-00UU3A0
Temperatures
Assembly 33 °C (91 °F) 32 °C (89 °F) 33 °C (91 °F)

[rshaffer61]

OK nothing as far as voltages again.
OK on to the next test.

I might suggest Speccy from the makers of CCleaner. The latest version has a great option to "publish" your system specs (less any personal information) and provides a convenient link to post to forums for easy review.

Download, install and run Speccy
When the scan completes, click on File > Publish Snapshot,
Click Yes,
Copy provided link
Click Close.
Return to forum post, right-click in the post text field and select Paste to copy clipboard contents (link) into your post.

[DRugg]

http://speccy.pirifo...WKtdJB13eMf6DdM

tl;dr:

Voltage
CPU CORE:
1.056 V
MEMORY CONTROLLER:
2.040 V
+3.3V:
2.964 V
+5V:
4.980 V
+12V:
0.528 V
-12V:
-3.552 V
-5V:
-6.144 V
+5V HIGH THRESHOLD:
2.822 V
CMOS BATTERY :
1.656 V
CPU:
0.888 V
PCI Data

Edited by DRugg, 02 July 2011 - 09:05 PM.

[rshaffer61]

+12V:
0.528 V

This is what I was suspecting. It indicates a unstable +12 volt rail which could be the cause of the rebooting.
Do you have another PSU that you could swap out to check your system with?

[DRugg]

No. I do not.

[rshaffer61]

OK is the system still under warranty and do you have a shop close that could possibly test the PSU to see if it is indeed a voltage problem?

[DRugg]

I built this computer myself.

[rshaffer61]

I built this computer myself.

OK well that leaves out any warranty. What about a shop that can do a actual on hand test on the PSU?

[DRugg]

Well, I'm anti-Geek Squad, they seem to just dick you around more than anything AND half the time they have no idea what's going on so they have to "call a friend". So, I'll have to look at some Yellow pages maybe. Is there a way I could do it on my own, which is what I prefer.