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Firefox will not connect to internet....IE connects, FF wil not

Started by ViruSpy , Sep 03 2011 09:04 PM

  • This topic is locked This topic is locked

#16
Render
Posted 12 September 2011 - 04:16 AM

Render

    Trusted Helper

  • Malware Removal
  • 4,195 posts
Hi,

It looks like LSP is broken. Does your network connection work?

Please download MiniToolBox and run it.

Checkmark following checkboxes:
  • List IP configuration
Click Go and post the result (Result.txt).
  • 0

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#17
ViruSpy
Posted 12 September 2011 - 07:31 AM

ViruSpy

    Member

  • Topic Starter
  • Member
  • PipPip
  • 17 posts
Hey,

Yes I can connect to my network........I also tried running "aswMBR" and BSOD again....may need to reinstall OS.......


MiniToolBox by Farbar
Ran by ALPIMAS (administrator) on 12-09-2011 at 09:29:26
Windows ™ Vista Home Premium Service Pack 1 (X64)

***************************************************************************
========================= IP Configuration: ================================

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : ALPIMAS-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : bbtel.com

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
Physical Address. . . . . . . . . : 00-22-19-DB-6F-AC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : bbtel.com
Description . . . . . . . . . . . : Dell Wireless 1510 Wireless-N WLAN Mini-Card
Physical Address. . . . . . . . . : 00-23-4E-B3-12-9D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d9a6:19d8:f83b:43e1%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.108(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, September 12, 2011 9:25:39 AM
Lease Expires . . . . . . . . . . : Tuesday, September 13, 2011 9:28:02 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 66.38.1.90
66.38.0.240
66.38.1.240
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : bbtel.com
Description . . . . . . . . . . . : isatap.bbtel.com
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{BBF646DD-432A-4123-B965-6298741C4D7D}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{A79B7C3E-FBED-4683-9910-DB0D23DF4BD6}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.gateway.2wire.net
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 15:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{A79B7C3E-FBED-4683-9910-DB0D23DF4BD6}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 66.38.1.90

Ping request could not find host google.com. Please check the name and try again.

Server: UnKnown
Address: 66.38.1.90

Ping request could not find host yahoo.com. Please check the name and try again.



Pinging with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for :

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
11 ...00 22 19 db 6f ac ...... Broadcom NetLink ™ Gigabit Ethernet
12 ...00 23 4e b3 12 9d ...... Dell Wireless 1510 Wireless-N WLAN Mini-Card
1 ........................... Software Loopback Interface 1
20 ...00 00 00 00 00 00 00 e0 isatap.bbtel.com
10 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
17 ...00 00 00 00 00 00 00 e0 isatap.{BBF646DD-432A-4123-B965-6298741C4D7D}
16 ...00 00 00 00 00 00 00 e0 isatap.{A79B7C3E-FBED-4683-9910-DB0D23DF4BD6}
19 ...00 00 00 00 00 00 00 e0 isatap.gateway.2wire.net
15 ...00 00 00 00 00 00 00 e0 isatap.{A79B7C3E-FBED-4683-9910-DB0D23DF4BD6}
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.108 30
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.108 286
192.168.1.108 255.255.255.255 On-link 192.168.1.108 286
192.168.1.255 255.255.255.255 On-link 192.168.1.108 286
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.108 286
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.108 286
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
12 286 fe80::/64 On-link
12 286 fe80::d9a6:19d8:f83b:43e1/128
On-link
1 306 ff00::/8 On-link
12 286 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

**** End of log ****
  • 0

#18
Render
Posted 12 September 2011 - 08:33 AM

Render

    Trusted Helper

  • Malware Removal
  • 4,195 posts
Hi,

may need to reinstall OS

Not yet. But you should reinstall some programs which was infected.

Do you recognize this file: C:\Users\ALPIMAS\Documents\Hmph ♥.txt?

Please follow these steps:

Step 1

Please uninstall following program if present:
WhiteSmoke

How to unistall program in Windows Vista:

  • Open Programs and Features by clicking the Start button Posted Image, clicking Control Panel, clicking Programs, and then clicking Programs and Features.
  • Select a program(s) listed above, and then click Uninstall. Some programs include the option to change or repair the program in addition to uninstalling it. But many simply offer the option to uninstall. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Step 2

We need to run an OTL Fix

Warning This fix is only relevant for this system and no other, using on another computer may cause problems.

  • Please right click on Posted Image on your desktop and click on Run as administrator.
  • Under the Custom Scans/Fixes box copy and paste this in:

    :OTL
PRC - [2010/11/09 15:33:50 | 002,064,384 | ---- | M] () -- C:\Program Files (x86)\WhiteSmoke Translator\WSTrayDictMode.exe
IE - HKLM\..\URLSearchHook: {e5a1e26f-0d1d-4307-868f-fbd9a374ab54} - Reg Error: Key error. File not found
IE - HKCU\..\URLSearchHook: {0BC6E3FA-78EF-4886-842C-5A1258C4455A} - Reg Error: Key error. File not found
  	
:Files
C:\Program Files (x86)\WhiteSmoke Translator
ipconfig /flushdns /c

:Reg

:Commands
[purity]
[resethosts]
[emptytemp]
[emptyflash]
[createrestorepoint]
[reboot]
  • Click on Posted Image button.
  • OTL may ask to reboot the machine. Please do so if asked.
  • Click on Posted Image button.
  • A report will open. Copy and Paste that report in your next reply.
  • If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

Step 3

We should proceed with general antimalware scan which can take quite a long time so please be patient.

Download Virus Removal Tool (VRT) from Here to your desktop
(You have to enter your e-mail address and click on Submit Form button. Please download latest English version of this tool)

Run the programme you have just downloaded to your desktop (it will be randomly named )

First we will run a virus scan

Click the cog in the upper right
Posted Image


Select down to and including your main drive, once done select the Automatic scan tab and press Start Scan
(Please be patient as this scan can take a few hours)
Posted Image

Allow VRT to delete all infections found
Once it has finished select report tab (last tab)
Select Detected threads report from the left and press Save button
Save it to your desktop and attach to your next post


Now the Analysis

Rerun VRT and select the Manual Disinfection tab and press Start Gathering System Information

Posted Image

On completion click the link to locate the zip file to upload and attach to your next post

Posted Image

When completed the above, please post back the following in the order asked for:
  • OTL fix log
  • OTL scan log
  • VRT scan report
  • Attached analysis zip file

  • 0

#19
Render
Posted 29 September 2011 - 02:11 PM

Render

    Trusted Helper

  • Malware Removal
  • 4,195 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0
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