I was just wondering if someone could help step by step (due to the fact that im basically computer illiterate) on how to remove a w32.blaster.worm
So she has a McAfee antivirus thing but when I try to scan the computer, it says there is an error. I cant use Internet explorer on it and I cant access the Task Manager. And basically I'm kinda stuck because I really don't know how to approach this problem.
Please HELP!
tia,
Karlo