[Erik Schoneveld]

Hi guys,

Recently i have multiple bluescreen crashes. Just randomly...
Can someone help me?

it says: TCPIP.SYS..... and more


Thank you in advance

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Hello Erik

Please do the following.


1.Would you please tell me which antivirus applications you have had previously on this machine any and all.The reason I ask is because some like to hang around after you uninstall via add remove programs and require the use of removal tools.


2.Download blue screen viewer from the link below and install and run it to read the dump files created by windows.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

http://www.nirsoft.n...nview_setup.exe


3.Download CCLEANER from the link below:

http://download.piri.../ccsetup313.exe

Just DONT us the registry cleaner function of CCleaner unless you know what you are deleting exactly!!

Then open ccleaner hit the tools button then startup second one down below uninstall then in the bottom right hand corner of ccleaner hit save to text file.Save it to your desktop and post the startup.txt here in your next reply.


4.Hit the start button in lower left hand corner. Then in the run box type msconfig, then hit the services tab then put a check mark in hide microsoft services what is listed there,after hiding microsoft services?Please post back to us in a vertical list.

5.Please download MiniToolBox HERE http://download.blee...MiniToolBox.exe When the box opens click save file, save it to the desktop and run it.

Checkmark the following boxes:


Flush Dns
List Installed Programs
List Users, Partitions and Memory size
Click Go and post the result.

6.What kind of computer do you have exactly desktop laptop?Make model? 32/64Bit? Vista/Windows7?

If a desktop unplug the tower open up the side.Get can of compressed air and blow out the machine and reseat the ram modules video card etc,see video Plug it back in and see how it goes.




I want to make one thing very clear DO NOT use the registry cleaner function of ccleaner!!

[rockmilk]

Hello Erik

Please do the following.


1.Would you please tell me which antivirus applications you have had previously on this machine any and all.The reason I ask is because some like to hang around after you uninstall via add remove programs and require the use of removal tools.


2.Download blue screen viewer from the link below and install and run it to read the dump files created by windows.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

http://www.nirsoft.n...nview_setup.exe


3.Download CCLEANER from the link below:

http://download.piri.../ccsetup313.exe

Just DONT us the registry cleaner function of CCleaner unless you know what you are deleting exactly!!

Then open ccleaner hit the tools button then startup second one down below uninstall then in the bottom right hand corner of ccleaner hit save to text file.Save it to your desktop and post the startup.txt here in your next reply.


4.Hit the start button in lower left hand corner. Then in the run box type msconfig, then hit the services tab then put a check mark in hide microsoft services what is listed there,after hiding microsoft services?Please post back to us in a vertical list.

5.Please download MiniToolBox HERE http://download.blee...MiniToolBox.exe When the box opens click save file, save it to the desktop and run it.

Checkmark the following boxes:


Flush Dns
List Installed Programs
List Users, Partitions and Memory size
Click Go and post the result.

6.What kind of computer do you have exactly desktop laptop?Make model? 32/64Bit? Vista/Windows7?

If a desktop unplug the tower open up the side.Get can of compressed air and blow out the machine and reseat the ram modules video card etc,see video Plug it back in and see how it goes.




I want to make one thing very clear DO NOT use the registry cleaner function of ccleaner!!

[Erik Schoneveld]

Reseated my memory

and its solved!

I thank you very much! You're a hero!

[rockmilk]

Thanks for letting us know!Feel free to come back if any more issues arise.

[bayernmunich]

hi rockmilk im really sorry that im going to ask this here in others post.... but i just dont know how or where to ask this..... i only want to ask regarding your COMPUTING MONKEY.... where did you get that??? can i use that in my main pic on my fb or it will only work on this site??? thanks and sorry erik for asking it here....