Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account

Spyware or Malware - windows cannot load drivers for network adapters

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 6 posts

My friend's daughter has an HP Mini 110 running Windows 7 start-up. Several months ago, the computer slowed down, had popups and then lost internet connectivity. Someone looked at it, still no help and now it's in my hands.

I ran Malwarebytes and 226 items were removed. Everything under 'network adapters' in device manager has the yellow exclamation point. Properties of any of them shows status of 'This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)'.

It did not come with any Windows CD's, but the Window's sticker is on the computer. I do not have a portable DVD burner to make recovery discs.

Thank you for any help!

Edited by kloiga, 18 December 2011 - 04:48 PM.

  • 0


Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP