Got a huge problem. I took my gateway modem to who i thought was a good friend. He works on PC's, installs software for local companies, etc. He installed windows 7 ultimate on my gateway. About 6months after installing, i would get the message " you may have been a victim of pirating software" and that windows 7 is not genuine. I contacted person and he told me it was a genuine version(thinking he lied). Anyway, how do i dump my computer, get 7 ultimate off and install windows 7? I have recently bought windows 7 and when i popped it into the cd drive, my computer told me that i need to install a compatible version. Please Help!!!

Windows 7 Ultimate
#1
Posted 26 December 2011 - 02:03 PM

Got a huge problem. I took my gateway modem to who i thought was a good friend. He works on PC's, installs software for local companies, etc. He installed windows 7 ultimate on my gateway. About 6months after installing, i would get the message " you may have been a victim of pirating software" and that windows 7 is not genuine. I contacted person and he told me it was a genuine version(thinking he lied). Anyway, how do i dump my computer, get 7 ultimate off and install windows 7? I have recently bought windows 7 and when i popped it into the cd drive, my computer told me that i need to install a compatible version. Please Help!!!
#2
Posted 26 December 2011 - 04:49 PM

The answer, on the information you have supplied, is unfortunately not straight forward.
He installed windows 7 ultimate on my gateway. About 6months after installing, i would get the message " you may have been a victim of pirating software" and that windows 7 is not genuine. I contacted person and he told me it was a genuine version(thinking he lied).
1. Firstly did you contact Microsoft and if so what was their reply.?
2. Were you provided with an installation DVD.?
3. Was this a paid for job - or a free service of some sort.?
4. What operating system was on the computer BEFORE the friend installed Windows 7 Ultimate?
5.
I have recently bought windows 7 and when i popped it into the cd drive, my computer told me that i need to install a compatible version.
WHAT version have you bought and is it 32 bit or 64 bit. AND what is the existing Ultimate installation 32 bit or 64 bit.?
Also from where did you purchase this please
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