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Spyware/Virus Help

Started by Redskinsdb21 , Jan 03 2012 09:49 AM

This topic is locked

#1
Redskinsdb21

Posted 03 January 2012 - 09:49 AM

Member

Member
30 posts

Hello Ladies and Gentleman:

I have been having some major computer issues. I think it started with windows xp 2012 antivirus. My problems first started one day when I would try to run a program or explorer and I would get a pop up saying your computer is infected, please run windows xp 2012 antivirus, then if you did, then click on results they tried to sale it to you saying it found lots of infections. Then, I was able to run MBAM, it found 11 infections, so I deleted and xp 2012 antivirus popup didnt come up after this. Now I have different problems. My browser gets hijacked often and computer is very slow at time. I suspect this may be malware/spyware. Looking at processes running on my computer, I suspect ping.exe and jgs.exe as suspicious programs running on my computer processes (but Im no expert). I am using windows 7 by the way. At this point this is all I know, I have run OTL, attached are the results: