thanks again for your help!
Here's that report from WhoCrashed:
System Information (local)
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computer name: HP
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
CPU: GenuineIntel Intel® Core i7-2600S CPU @ 2.80GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 8571604992 total
VM: 2147352576, free: 1940721664
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Crash Dump Analysis
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Crash dump directory: c:\
Crash dumps are enabled on your computer.
On Tue 1/17/2012 7:47:36 PM GMT your computer crashed
crash dump file: c:\011712-33056-01.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x5626E)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
On Mon 1/16/2012 4:25:33 AM GMT your computer crashed
crash dump file: c:\Users\Richard\AppData\Roaming\Mozilla\Firefox\Crash Reports\pending\6852b783-1015-435e-8033-8fc85eb4e7e9.dmp
This was probably caused by the following module: kernel32.sys (kernel32!WaitForSingleObjectEx+0x43)
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: kernel32.sys .
Google query: kernel32.sys CUSTOM_ERROR
On Mon 1/16/2012 4:25:31 AM GMT your computer crashed
crash dump file: c:\Users\Richard\AppData\Roaming\Mozilla\Firefox\Crash Reports\pending\a89e8cd2-e2ec-479d-ac45-dbf6e3578005.dmp
This was probably caused by the following module: kernel32.sys (kernel32!WaitForSingleObjectEx+0x43)
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: kernel32.sys .
Google query: kernel32.sys CUSTOM_ERROR
On Mon 1/9/2012 4:30:42 AM GMT your computer crashed
crash dump file: c:\Users\Richard\AppData\Local\CrashDumps\plugin-container.exe.4192.dmp
This was probably caused by the following module: kernel32.sys (kernel32!WaitForMultipleObjectsEx+0x8E)
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: kernel32.sys .
Google query: kernel32.sys CUSTOM_ERROR
On Mon 1/2/2012 10:40:07 PM GMT your computer crashed
crash dump file: c:\Users\Richard\AppData\Local\CrashDumps\InqScribe.exe.5220.dmp
This was probably caused by the following module: kernel32.sys (kernel32!WaitForMultipleObjectsEx+0x8E)
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: kernel32.sys .
Google query: kernel32.sys CUSTOM_ERROR
On Mon 1/2/2012 9:55:03 PM GMT your computer crashed
crash dump file: c:\Users\Richard\AppData\Local\CrashDumps\InqScribe.exe.1428.dmp
This was probably caused by the following module: kernel32.sys (kernel32!WaitForMultipleObjectsEx+0x8E)
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: kernel32.sys .
Google query: kernel32.sys CUSTOM_ERROR
On Mon 1/2/2012 5:42:29 PM GMT your computer crashed
crash dump file: c:\Users\Richard\AppData\Local\CrashDumps\InqScribe.exe.9380.dmp
This was probably caused by the following module: kernel32.sys (kernel32!WaitForMultipleObjectsEx+0x8E)
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: kernel32.sys .
Google query: kernel32.sys CUSTOM_ERROR
On Mon 1/2/2012 5:38:27 PM GMT your computer crashed
crash dump file: c:\Users\Richard\AppData\Local\CrashDumps\InqScribe.exe.5836.dmp
This was probably caused by the following module: kernel32.sys (kernel32!WaitForMultipleObjectsEx+0x8E)
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: kernel32.sys .
Google query: kernel32.sys CUSTOM_ERROR
On Mon 1/2/2012 6:48:52 AM GMT your computer crashed
crash dump file: c:\Users\Richard\AppData\Local\CrashDumps\InqScribe.exe.7632.dmp
This was probably caused by the following module: kernel32.sys (kernel32!WaitForMultipleObjectsEx+0x8E)
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: kernel32.sys .
Google query: kernel32.sys CUSTOM_ERROR
On Thu 12/29/2011 6:09:42 PM GMT your computer crashed
crash dump file: c:\Users\Richard\AppData\Local\CrashDumps\InqScribe.exe.2516.dmp
This was probably caused by the following module: kernel32.sys (kernel32!WaitForMultipleObjectsEx+0x8E)
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: kernel32.sys .
Google query: kernel32.sys CUSTOM_ERROR
On Wed 12/28/2011 4:57:36 AM GMT your computer crashed
crash dump file: c:\Users\Richard\AppData\Local\CrashDumps\QuickTimePlayer.exe.3804.dmp
This was probably caused by the following module: kernel32.sys (kernel32!WaitForMultipleObjectsEx+0x8E)
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: kernel32.sys .
Google query: kernel32.sys CUSTOM_ERROR
On Wed 12/28/2011 4:57:32 AM GMT your computer crashed
crash dump file: c:\Users\Richard\AppData\Local\Temp\QuickTimePlayer (2011-12-27 23.57.31).dmp
This was probably caused by the following module: dbghelp.sys (dbghelp!MiniDumpWriteDump+0xF2)
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: dbghelp.sys .
Google query: dbghelp.sys CUSTOM_ERROR
On Tue 12/27/2011 6:31:05 PM GMT your computer crashed
crash dump file: c:\Users\Richard\AppData\Local\CrashDumps\InqScribe.exe.2240.dmp
This was probably caused by the following module: kernel32.sys (kernel32!WaitForMultipleObjectsEx+0x8E)
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: kernel32.sys .
Google query: kernel32.sys CUSTOM_ERROR
On Tue 12/27/2011 6:15:52 PM GMT your computer crashed
crash dump file: c:\Users\Richard\AppData\Local\CrashDumps\InqScribe.exe.3844.dmp
This was probably caused by the following module: kernel32.sys (kernel32!WaitForMultipleObjectsEx+0x8E)
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: kernel32.sys .
Google query: kernel32.sys CUSTOM_ERROR
On Tue 12/27/2011 4:22:51 PM GMT your computer crashed
crash dump file: c:\Users\Richard\AppData\Roaming\Mozilla\Firefox\Crash Reports\pending\d37a7fe6-a8ec-4c1c-a375-7f8d4e1a15cf.dmp
This was probably caused by the following module: kernel32.sys (kernel32!WaitForSingleObjectEx+0x43)
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: kernel32.sys .
Google query: kernel32.sys CUSTOM_ERROR
The following dump files were found but could not be read. These files may be corrupt:
c:\Users\Richard\Documents\old drives\OLDwp\MIKE\VOICE\VOICESUR.DMP
c:\Users\Richard\old drives\OLDwp\MIKE\VOICE\VOICESUR.DMP