
Can't connect to internet but other computers in house can
Started by
KaylaJean
, Feb 15 2012 06:39 PM
#1
Posted 15 February 2012 - 06:39 PM

#2
Posted 16 February 2012 - 04:07 PM

Hello KaylaJean,
I'll do the best I can to assist you, but you need to answer all the questions first as best you can.
Tell us the make and model of the computer?
When was the last time this computer connected to the Internet? When you try to connect to for instance www.google.com what error do you get?
Please verify your operating system, Win7, Vista or XP.
Tell us how you are trying to connect, with a router using a wireless network, or a direct connection with a cable.
Joe
I'll do the best I can to assist you, but you need to answer all the questions first as best you can.
Does that error above provide any more information as to what the problem might be, like modem or network cable is disconnected?detects problems in the network
Tell us the make and model of the computer?
When was the last time this computer connected to the Internet? When you try to connect to for instance www.google.com what error do you get?
Please verify your operating system, Win7, Vista or XP.
Tell us how you are trying to connect, with a router using a wireless network, or a direct connection with a cable.
Joe
Edited by zep516, 16 February 2012 - 04:08 PM.
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