[buckman]

I have done as you asked with the other thread.

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Thank you.
Please continue when convenient to you with the questions I asked re System restore.

[Macboatmaster]

Thank you.
Please continue when convenient to you with the questions I asked re System restore.

[buckman]

The restore I created is present along with 4 other restore from the past 2 days. One says automatic and 2 say install and one says uninstall. Those installs/uninstall is from fixing a problem with Outlook. Protection for C is on.

[Macboatmaster]

Lets try this it is a slight variation on what you have already done.

1. Clean boot it - be careful please that you read the instructions as one wrong step and you will delete all restore points

So you do step 1 on here

http://support.microsoft.com/kb/929135

Then do this please
IF a 3rd party firewall is being used, ensure that the native Windows firewall is now on.
( Control Panel > Windows Firewall )

Now download and save the Fixit on this page: How do I reset the Windows Update components
Once the download completes close all open programs and browsers.
Now run the Fixit while the system is connected to the internet.
Choose the Aggressive mode .
Restart the system when the Fixit is finished running.

Undo the Clean boot steps you previously did, and reboot once more.
IF a 3rd party firewall is installed, ensure that it is on now.

Is the updating error resolved ?

[buckman]

Followed the steps as you asked. Only variance was that Fix-it to not offer the aggressive mode. I downloaded from the link you provide. Windows still will not update. Still receiving the following error when attempting to update from Control Panel

Error 80070005

[Macboatmaster]

go start windows button, all programs
windows update,
right click
click run as administartor
agree the message
WHAT happens now please.

[buckman]

---------------------------
RunDLL
---------------------------
There was a problem starting C:\WINDOWS\system32\muweb.dll

The specified module could not be found.


---------------------------
OK
---------------------------

[Macboatmaster]

Go back please to Start, all programs, wndows update, right click, click properies - what is the target please.

Please type it exactly as shown.

Now click on the button Open file location.

What is the result please.

[buckman]

C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\muweb.dll,LaunchMUSite

when i open the location goes to:

c/windows/system32/rundll32

[Macboatmaster]

Go C Drive, windows, system 32

do you have after the yellow folders and before the dll entries this please

wuapp - application.

[buckman]

Yes Wuapp application is there after the folders but in with the DLL files.

[Macboatmaster]

You have slightly confused me - is it as per my screenshot BEFORE the dll listings or are you saying that it is NOT as per my screnshot but a titled wuapp.dll

Have another look please./

[Ztruker]

Mac, it looks like you are not showing file extensions. wuapp is actually wuapp.exe and depending on your Folder Options settings it will show in different places.

I use Details view, Show hidden files and folders and unchecked Hide extensions for known filetypes, so it looks like this:

[Macboatmaster]

I agree, I do not have file extensions on.

buckman reports

C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\muweb.dll,LaunchMUSite

when i open the location goes to:

c/windows/system32/rundll32

and I was checking that he is not telling us that
wuapp is listed as wuapp.dll


I have sent you a PM

[Essexboy]

Hi there lets check the files and registry, as I have slightly different tools to the Tech side

run farbar service scanner



Tick "All" options.
Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.

Please copy and paste the log to your reply.