
Screen goes black
Started by
Advantix
, Mar 01 2012 02:06 PM
#1
Posted 01 March 2012 - 02:06 PM

#2
Posted 01 March 2012 - 06:25 PM

Hi Advantix ...
..
we may be able to help BUT you need to explain in more detail exactly what is happening...
tell us everything you tried to fix the problem and what the results were...
did you add any new hardware or software recently...
get any updates for windows or any software just prior to the problem...
what is the name of the game thats crashing your computer
what is the make and model of your computer...
what are your system specs...
did it ever work correctly...if so...try system restore
go back at least a week before you started having problems...


we may be able to help BUT you need to explain in more detail exactly what is happening...
tell us everything you tried to fix the problem and what the results were...
did you add any new hardware or software recently...
get any updates for windows or any software just prior to the problem...
what is the name of the game thats crashing your computer
what is the make and model of your computer...
what are your system specs...
did it ever work correctly...if so...try system restore
go back at least a week before you started having problems...
#3
Posted 02 March 2012 - 07:27 AM

Note too that gaming is about the most demanding task we can ask of our computers. Freezing, sudden reboots, or shutting down after a few minutes of use is a classic symptom of heat problems.
That said, the screen going black (instead of the image locking up or freezing) could indicate a monitor problem too. You might try another monitor.
Beyond that, we need HR's questions answered.
That said, the screen going black (instead of the image locking up or freezing) could indicate a monitor problem too. You might try another monitor.
Beyond that, we need HR's questions answered.
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