[Livinonaprayer]

Started off this morning by installing SP1 for Windows 7 Home Premium 64bit. Also updated ZoneAlarm.
While rebooting got a blue screen "irql not less or equal" So I rebooted a few times and was getting the blue screen every time.
So I F8'd and booted into last known good config. Booted up just fine but I could no longer access my wireless network. It says limited access.
All my other devices(phone,tablet,xbox) can access the network just fine.

So, since then I have uninstalled SP1 and all security updates that were dl'd today. I have attempted different drivers for my wireless network adapter. I can't even connect using a wired connection.

I was going to attempt a static IP, but when I command "ipconfig" nothing comes up. Also zonealarm didn't completely update.

I'm at a loss at this point.

Any help would be greatly appreciated. This is on my HP Pavilion dv4 laptop.


Justin

Edited by Livinonaprayer, 26 March 2012 - 04:02 PM.

[Advertisements]

The first thing I would try if it were my machine would be to do a system restore.
http://www.sevenforu...em-restore.html
Hope this helps.

[rockmilk]

The first thing I would try if it were my machine would be to do a system restore.
http://www.sevenforu...em-restore.html
Hope this helps.

[Livinonaprayer]

I'm sorry. I forgot to mention I did a system restore as well. I restored to the earliest point it would allow, which was the point of SP1 install

[rockmilk]

Can you get me these logs on the computer in question transfer the files via cd or usb device.

Please download FarbarServiceScanner and run it on the computer with the issue.
http://download.blee.../farbar/FSS.exe


Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.


Please download MINITOOLBOX and run it.
http://download.blee...MiniToolBox.exe

Checkmark following boxes:


Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size


Click Go and post the result.

[Livinonaprayer]

Farbar Service Scanner Version: 01-03-2012 Ran by Justin & Kasey (administrator) on 26-03-2012 at 18:36:50 Running from "F:\" Microsoft Windows 7 Home Premium (X64) Boot Mode: Normal ****************************************************************

Internet Services: ============

Connection Status: ============== Localhost is accessible. There is no connection to network. Google IP is accessible. Yahoo IP is accessible.

Windows Firewall: =============

Firewall Disabled Policy: ================== [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\Firewall Policy\StandardProfile] "EnableFirewall"=DWORD:0 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\Firewall Policy\PublicProfile] "EnableFirewall"=DWORD:0

System Restore: ============

System Restore Disabled Policy: ========================

Action Center: ============

Windows Update: ============

File Check: ======== C:\Windows\System32\nsisvc.dll => MD5 is legit C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit C:\Windows\System32\dhcpcore.dll => MD5 is legit C:\Windows\System32\drivers\afd.sys [2012-02-15 19:43] - [2011-12-27 21:59] - 0499200 ____A (Microsoft Corporation) DB9D6C6B2CD95A9CA414D045B627422E

C:\Windows\System32\drivers\tdx.sys => MD5 is legit C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit C:\Windows\System32\dnsrslvr.dll => MD5 is legit C:\Windows\System32\mpssvc.dll [2009-07-13 18:09] - [2009-07-13 19:41] - 0824832 ____A (Microsoft Corporation) AECAB449567D1846DAD63ECE49E893E3

C:\Windows\System32\bfe.dll => MD5 is legit C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit C:\Windows\System32\SDRSVC.dll [2009-07-13 17:36] - [2009-07-13 19:41] - 0170496 ____A (Microsoft Corporation) 765A27C3279CE11D14CB9E4F5869FCA5

C:\Windows\System32\vssvc.exe => MD5 is legit C:\Windows\System32\wscsvc.dll => MD5 is legit C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit C:\Windows\System32\wuaueng.dll [2009-07-13 18:36] - [2009-07-13 19:41] - 2418176 ____A (Microsoft Corporation) 38340204A2D0228F1E87740FC5E554A7

C:\Windows\System32\qmgr.dll => MD5 is legit C:\Windows\System32\es.dll => MD5 is legit C:\Windows\System32\cryptsvc.dll => MD5 is legit C:\Windows\System32\svchost.exe => MD5 is legit C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****



MiniToolBox by Farbar Version: 18-01-2012 Ran by Justin & Kasey (administrator) on 26-03-2012 at 18:28:06 Microsoft Windows 7 Home Premium (X64) Boot Mode: Normal ***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled. No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.no_proxies_on", "*.local" "network.proxy.type", 0 ========================= Hosts content: =================================

========================= IP Configuration: ================================

Atheros AR5009 802.11a/g/n WiFi Adapter = Wireless Network Connection (Connected) Realtek PCIe FE Family Controller = Local Area Connection (Hardware not present) Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)

# ----------------------------------# IPv4 Configuration # ----------------------------------pushd interface ipv4

reset set global icmpredirects=enabled add address name="Local Area Connection" address=192.168.137.1

popd # End of IPv4 configuration

Windows IP Configuration

Host Name . . . . . . . . . . . . : DeCaro Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Server: UnKnown Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again. Server: UnKnown Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again. Server: UnKnown Address: 127.0.0.1

Ping request could not find host bleepingcomputer.com. Please check the name and try again.

Pinging 127.0.0.1 with 32 bytes of data: Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms =========================================================================== Interface List 1...........................Software Loopback Interface 1 ===========================================================================

IPv4 Route Table =========================================================================== Active Routes: Network Destination Netmask Gateway Interface Metric 127.0.0.0 255.0.0.0 On-link 127.0.0.1 306 127.0.0.1 255.255.255.255 On-link 127.0.0.1 306 127.255.255.255 255.255.255.255 On-link 127.0.0.1 306 224.0.0.0 240.0.0.0 On-link 127.0.0.1 306 255.255.255.255 255.255.255.255 On-link 127.0.0.1 306 =========================================================================== Persistent Routes: None

IPv6 Route Table =========================================================================== Active Routes: If Metric Network Destination Gateway 1 306 ::1/128 On-link 1 306 ff00::/8 On-link =========================================================================== Persistent Routes: None ========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [51712] (Microsoft Corporation) Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation) Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation) Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation) Catalog5 05 C:\Windows\SysWOW64\wshbth.dll [35840] (Microsoft Corporation) Catalog5 06 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [152864] (Apple Inc.) Catalog5 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation) Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation) Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation) Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation) Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation) Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation) Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation) Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation) Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation) Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation) Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation) Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation) Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation) x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70144] (Microsoft Corporation) x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation) x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation) x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation) x64-Catalog5 05 C:\Windows\System32\wshbth.dll [46592] (Microsoft Corporation) x64-Catalog5 06 C:\Program Files\Bonjour\mdnsNSP.dll [193824] (Apple Inc.) x64-Catalog5 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation) x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation) x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation) x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation) x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation) x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation) x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation) x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation) x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation) x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation) x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation) x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation) x64-Catalog9 11 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors: ================== Error: (03/26/2012 00:52:30 PM) (Source: .NET Runtime Optimization Service) (User: ) Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) -Failed to execute command from the offline queue: uninstall "ehshell, Version=6.1.0.0, Culture=Neutral, PublicKeyToken=31bf3856ad364e35, processorArchitecture=msil". The error returned was Error: The specified assembly is not installed. .

Error: (03/26/2012 00:22:13 PM) (Source: .NET Runtime Optimization Service) (User: ) Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) -Failed to compile: ehshell, Version=6.1.0.0, Culture=Neutral, PublicKeyToken=31bf3856ad364e35, processorArchitecture=msil . Error code = 0x80070020

Error: (03/26/2012 11:43:52 AM) (Source: HP Advisor) (User: ) Description: Timestamp: 03/26/2012 11:43:44.294; Category: FATAL; Priority:(4); Win32 Thread Id: [3360]; Message: Application::OnStartup() failed !!!, shutdown application... ; EventId: 400; Severity: Critical; Machine: DECARO; Application Domain: HPAdvisor.exe; Process Id: 1688; Process Name: C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe; Extended Properties:

Error: (03/26/2012 10:43:40 AM) (Source: ESENT) (User: ) Description: WinMail (3092) WindowsMail0: The backup has been stopped because it was halted by the client or the connection with the client failed.

Error: (03/26/2012 10:11:46 AM) (Source: VSS) (User: ) Description: Volume Shadow Copy Service error: Volume/disk not connected or not found. Error context: DeviceIoControl(\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy6 -000000000000012C,0x00560034,0000000000300FE0,0,00000000002FFFD0,4096,[0]).

Operation: Processing PostFinalCommitSnapshots

Context: Execution Context: System Provider

Error: (03/26/2012 09:43:43 AM) (Source: Bonjour Service) (User: ) Description: DNS Message from «ZERO ADDRESS»:0 to «ZERO ADDRESS»:0 length 0 too short

Error: (03/25/2012 10:22:17 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 2480

Error: (03/25/2012 10:22:17 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 2480

Error: (03/25/2012 10:22:17 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/25/2012 10:22:16 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 1466

System errors: ============= Error: (03/26/2012 05:21:36 PM) (Source: Service Control Manager) (User: ) Description: The following boot-start or system-start driver(s) failed to load: Vsdatant

Error: (03/26/2012 05:21:28 PM) (Source: Service Control Manager) (User: ) Description: The ZoneAlarm Toolbar IswSvc service depends on the ZoneAlarm Toolbar ISWKL service which failed to start because of the following error: %%3

Error: (03/26/2012 05:21:28 PM) (Source: Service Control Manager) (User: ) Description: The ZoneAlarm Toolbar ISWKL service failed to start due to the following error: %%3

Error: (03/26/2012 05:21:28 PM) (Source: Service Control Manager) (User: ) Description: The TrueVector Internet Monitor service depends on the Zone Alarm Firewall Driver service which failed to start because of the following error: %%31

Error: (03/26/2012 04:53:06 PM) (Source: Service Control Manager) (User: ) Description: The following boot-start or system-start driver(s) failed to load: Vsdatant

Error: (03/26/2012 04:53:01 PM) (Source: Service Control Manager) (User: ) Description: The ZoneAlarm Toolbar IswSvc service depends on the ZoneAlarm Toolbar ISWKL service which failed to start because of the following error: %%3

Error: (03/26/2012 04:53:01 PM) (Source: Service Control Manager) (User: ) Description: The ZoneAlarm Toolbar ISWKL service failed to start due to the following error: %%3

Error: (03/26/2012 04:53:01 PM) (Source: Service Control Manager) (User: ) Description: The TrueVector Internet Monitor service depends on the Zone Alarm Firewall Driver service which failed to start because of the following error: %%31

Error: (03/26/2012 04:05:13 PM) (Source: Service Control Manager) (User: ) Description: The following boot-start or system-start driver(s) failed to load: Vsdatant

Error: (03/26/2012 04:05:03 PM) (Source: Service Control Manager) (User: ) Description: The ZoneAlarm Toolbar IswSvc service depends on the ZoneAlarm Toolbar ISWKL service which failed to start because of the following error: %%3

Microsoft Office Sessions: =========================

=========================== Installed Programs ============================

ADSL MODEM USB Driver Update for Microsoft Office 2007 (KB2508958) Acrobat.com (Version: 1.6.65) Activate Norton Online Backup (Version: 1.1.20.0) ActiveCheck component for HP Active Support Library (Version: 3.0.0.2) Adobe AIR (Version: 1.5.0.7220) Adobe Download Manager (Version: 1.6.2.87) Adobe Flash Player 10 ActiveX (Version: 10.1.102.64) Adobe Flash Player 11 Plugin (Version: 11.0.1.152) Adobe Reader 9.2 MUI (Version: 9.2.0) Adobe Shockwave Player (Version: 11.0) Alps Touch Pad Driver AMD USB Filter Driver (Version: 1.0.11.86) Apple Application Support (Version: 1.4.1) Apple Mobile Device Support (Version: 3.3.0.69) Apple Software Update (Version: 2.1.2.120) Atheros Driver Installation Program (Version: 9.2) ATI Catalyst Install Manager (Version: 3.0.804.0) ATI Stream SDK v2 Developer (Version: 2.3.0.0) AVG 2012 (Version: 12.0.1834) AVG 2012 (Version: 12.0.1869) AVG 2012 (Version: 12.0.1872) AVG 2012 (Version: 12.0.1873) AVG 2012 (Version: 12.0.1890) AVG 2012 (Version: 12.0.1901) AVG 2012 (Version: 12.0.1913) AVG 2012 (Version: 12.0.2114) AVG 2012 (Version: 2012.0.1913) AVS Update Manager 1.0 AVS Video Converter 7 AVS4YOU Software Navigator 1.4 Bing Bar (Version: 7.0.822.0) BlackBerry Desktop Software 6.0.1 (Version: 6.0.1.18) Bonjour (Version: 2.0.4.0) Call of Duty 4: Modern Warfare Catalyst Control Center InstallProxy (Version: 2009.0702.1239.20840) Catalyst Control Center InstallProxy (Version: 2010.1125.2142.38865) Catalyst Control Center Localization All (Version: 2010.1125.2142.38865) ccc-core-static (Version: 2010.1125.2142.38865) ccc-utility64 (Version: 2010.1125.2142.38865) CCC Help English (Version: 2010.1125.2141.38865) Cisco Connect (Version: 1.4.11266.0) Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000) Curse Client (Version: 4.0.1.260) CyberLink DVD Suite (Version: 6.0.3101) D-i-v-X AVI Codec Pack Pro 2.4.0 Digital Voice Recorder (Version: 4.00.0400) Download Center (Version: 2, 0, 0, 450) DriverAgent by eSupport.com ENE CIR Receiver Driver (Version: 2.7.3.519) Federal 2010 Ammunition Gimp 2.6.2 Debug Google Chrome (Version: 17.0.963.83) Google Earth (Version: 6.1.0.5001) Google Update Helper (Version: 1.3.21.111) Homepage Protection (Version: ) HP 3D DriveGuard (Version: 4.0.3.1) HP Advisor (Version: 3.2.8946.3086) HP Customer Experience Enhancements (Version: 6.0.1.3) HP Games (Version: 1.0.0.71) HP MediaSmart DVD (Version: 3.0.3123) HP MediaSmart Internet TV (Version: 3.0.1916) HP MediaSmart Live TV (Version: 3.0.1924) HP MediaSmart Movie Themes (Version: 3.0.3102) HP MediaSmart Music/Photo/Video (Version: 3.0.3123) HP MediaSmart SlingPlayer (Version: 2.1.1.60) HP MediaSmart SmartMenu (Version: 3.0.30.1) HP MediaSmart Software Notebook Demo (Version: 1.00.0000) HP MediaSmart Webcam (Version: 3.0.1913) HP Quick Launch Buttons (Version: 6.50.3.1) HP Setup (Version: 1.2.3220.3079) HP Smart Web Printing 4.60 (Version: 4.60) HP Support Assistant (Version: 4.3.1.2) HP Update (Version: 5.001.000.014) HP User Guides 0146 (Version: 1.02.0002) HP Wireless Assistant (Version: 3.50.9.1) HPAsset component for HP Active Support Library (Version: 3.0.0.3) IDT Audio (Version: 1.0.6217.0) IrfanView (remove only) (Version: 4.28) iTunes (Version: 10.1.0.56) Java Auto Updater (Version: 2.0.6.1) Java™ 6 Update 14 (64-bit) (Version: 6.0.140) Java™ 6 Update 17 (Version: 6.0.170) Java™ 6 Update 29 (Version: 6.0.290) JMicron Flash Media Controller Driver (Version: 1.0.31.3) Junk Mail filter update (Version: 14.0.8089.726) LabelPrint (Version: 2.5.1913) League of Legends (Version: 1.3) LightScribe System Software (Version: 1.18.6.1) LSI HDA Modem (Version: 2.1.94) Media Player Codec Pack 3.9.2 Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319) Microsoft Application Error Reporting (Version: 12.0.6015.5000) Microsoft Choice Guard (Version: 2.0.48.0) Microsoft IntelliPoint 8.0 (Version: 8.0.225.0) Microsoft Live Search Toolbar (Version: 3.0.560.0) Microsoft Office 2007 Service Pack 3 (SP3) Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000) Microsoft Office File Validation Add-In (Version: 14.0.5130.5003) Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000) Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000) Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000) Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000) Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000) Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000) Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000) Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000) Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014) Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000) Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000) Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000) Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000) Microsoft Office Suite Activation Assistant (Version: 2.9) Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000) Microsoft Silverlight (Version: 4.1.10111.0) Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053) Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053) Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001) Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011) Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336) Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192) Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000) Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148) Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570) Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411 (Version: 9.0.30411) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161) Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (Version: 10.0.30319) Microsoft Works (Version: 9.7.0621) MobileMe Control Panel (Version: 3.1.4.0) Mozilla Firefox 11.0 (x86 en-US) (Version: 11.0) MSVCRT (Version: 14.0.1468.721) MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0) MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0) Naga Firmware Updater 1.13 (Version: 1.13.01) Pando Media Booster (Version: 2.6.0.0) PhotoFiltre Power2Go (Version: 6.0.3101) PowerDirector (Version: 7.0.3101) PowerRecover (Version: 5.5.1923) PunkBuster Services (Version: 0.989) QLBCASL (Version: 6.40.17.2) QuickTime (Version: 7.69.80.9) Rawr Razer Naga (Version: 3.02.05) Realtek 8136 8168 8169 Ethernet Driver (Version: 1.00.0005) Safari (Version: 5.33.19.4) SlingBoxWatchYourTVAnyWhere (Version: 2.1.1.58) SmartWebPrinting (Version: 140.0.186.000) Spybot - Search & Destroy (Version: 1.6.2) Steam (Version: 1.0.0.0) System Requirements Lab CYRI (Version: 4.5.1.0) Titan Quest Demo Torchlight Demo Update for 2007 Microsoft Office System (KB967642) Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1) Update for Microsoft Office 2007 Help for Common Features (KB963673) Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition Update for Microsoft Office Excel 2007 Help (KB963678) Update for Microsoft Office OneNote 2007 Help (KB963670) Update for Microsoft Office Powerpoint 2007 Help (KB963669) Update for Microsoft Office Script Editor Help (KB963671) Update for Microsoft Office Word 2007 Help (KB963665) Ventrilo Client for Windows x64 (Version: 3.0.8.0) Visual C++ 8.0 Runtime Setup Package (x64) (Version: 9.0.0.623) Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2) Windows Live Communications Platform (Version: 14.0.8064.206) Windows Live Essentials (Version: 14.0.8089.0726) Windows Live Essentials (Version: 14.0.8089.726) Windows Live Mail (Version: 14.0.8089.0726) Windows Live Sign-in Assistant (Version: 5.000.818.5) Windows Live Upload Tool (Version: 14.0.8014.1029) Windows Live Writer (Version: 14.0.8089.0726) WinRAR 4.10 (32-bit) (Version: 4.10.0) WMV9/VC-1 Video Playback (Version: 1.00.0000) World of Warcraft (Version: 4.3.0.15050) Xfire (remove only) Yahoo! BrowserPlus 2.8.1 Yahoo! Messenger Yahoo! Software Update Yontoo Layers Client 1.10.01 (Version: 1.10.01) ZoneAlarm Free (Version: 10.1.101.000)

========================= Memory info: ===================================

Percentage of memory in use: 37% Total physical RAM: 3836.2 MB Available physical RAM: 2400.75 MB Total Pagefile: 7670.53 MB Available Pagefile: 5905.04 MB Total Virtual: 4095.88 MB Available Virtual: 3978.61 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:452.29 GB) (Free:342.39 GB) NTFS 2 Drive d: (RECOVERY) (Fixed) (Total:13.18 GB) (Free:2.2 GB) NTFS 4 Drive f: () (Removable) (Total:3.69 GB) (Free:2.24 GB) FAT32 5 Drive g: (TRAVELDRIVE) (Removable) (Total:1.92 GB) (Free:1.37 GB) FAT

========================= Users: ========================================

User accounts for \\DECARO

Administrator Guest Justin & Kasey

**** End of log ****

[Livinonaprayer]

Anyone?

[rockmilk]

First uninstall the current drivers that you have for ethernet and wireless.Where did you go when you got the drivers for your machine?Please go to this link. http://www8.hp.com/u...rt-drivers.html Enter your computer make and model and operating system.To get the correct drivers for your machine. Transfer the files from a working machine,install on the machine in question.See If you can connect.
If that does not work then Go Start control Panel Network and Sharing.Then select manage Network connections.For your wired connection, right-click Local Area Connection, and then select Properties.For your wireless network connection, right-click Wireless Network Connection, and then select Properties. Networking tab for both wired and wireless click Internet Protocol version 4 , make sure it is checked and then click Properties Make sure Obtain an IP Address Automatically and Obtain DNS server address Automatically are checked.In control panel double click on Internet options then Connections >LAN Settings button. Make sure Automatically detect is checked
If you had to change anything then reboot and see if you can connect.

If you cannot connect still......
Open elevated command hit the start button then select all programs then accessories when the command window pops up then right click run as admin, type the following hitting enter after each

ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew
net stop "dns client"
net start "dns client"
Exit

Now reboot.


No connections still?

Re open elevated command type the following hitting enter after each.

netsh int ip reset reset.log
netsh winsock reset catalog
Exit

Now Reboot.

Please let me know if you can connect now.

Edited by rockmilk, 27 March 2012 - 05:33 PM.

[Livinonaprayer]

Still cannot connect. Went through every step you listed.

Edited by Livinonaprayer, 27 March 2012 - 08:52 PM.

[rockmilk]

Please download the windows all in one repair tool from the link below.
http://www.tweaking....all_in_one.html Once installed right click the icon on your desktop select run as admin.Go to option 4 Create a system restore point and back up the registry.After the backups then go to start repairs> custom mode> start.
Un-Check the following boxes.


Repair Icons
Repair Windows Updates
Repair cd/dvd not working
Repair SideBar gadgets



Start the repairs make sure all other programs are closed while running this program for best chance of it working.


Make sure that Restart System When finished is checked.

Of course you will need to transfer this file to the computer affected.

[Livinonaprayer]

Ran the repair tool, and still no dice. Still getting "limited access"

Is it possible that I have hardware issues, even though device manager says things are "working properly?"

[Livinonaprayer]

Thought I might add this report. Have been reading a lot of information on people with similar problems.

Have seen this program suggested a few times. (Whocrashed - Crash Dump)

The crashes on the 26th are the ones that seemed to kill my network connection.




System Information (local)
--------------------------------------------------------------------------------

computer name: DECARO
windows version: Windows 7 , 6.1, build: 7600
windows dir: C:\Windows
CPU: AuthenticAMD AMD Turion™ II Ultra Dual-Core Mobile M620 AMD586, level: 16
2 logical processors, active mask: 3
RAM: 4022542336 total
VM: 2147352576, free: 1925451776



--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


On Mon 3/26/2012 4:04:01 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\032612-39312-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70540)
Bugcheck code: 0xD1 (0x10, 0x2, 0x0, 0xFFFFF88001E895D6)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Mon 3/26/2012 4:04:01 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: athrx.sys (athrx+0x4C0C7)
Bugcheck code: 0xD1 (0x10, 0x2, 0x0, 0xFFFFF88001E895D6)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\athrx.sys
product: Driver for Atheros CB42/CB43/MB42/MB43 Network Adapter
company: Atheros Communications, Inc.
description: Atheros Extensible Wireless LAN device driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: athrx.sys (Atheros Extensible Wireless LAN device driver, Atheros Communications, Inc.).
Google query: athrx.sys Atheros Communications, Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL




On Mon 3/26/2012 3:56:41 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\032612-26629-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70540)
Bugcheck code: 0xD1 (0x10, 0x2, 0x0, 0xFFFFF88001D205D6)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Mon 3/19/2012 9:08:47 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\032112-31309-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70540)
Bugcheck code: 0x9F (0x3, 0xFFFFFA800429F060, 0xFFFFF80000B9C518, 0xFFFFFA8005F2B340)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Mon 3/12/2012 10:49:21 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\031212-32027-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x705C0)
Bugcheck code: 0x9F (0x3, 0xFFFFFA80042A0060, 0xFFFFF80000B9C518, 0xFFFFFA8005E8FA30)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Sat 3/10/2012 8:54:04 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\031012-28516-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x705C0)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004294A20, 0xFFFFF80004C23518, 0xFFFFFA8004042B80)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Fri 1/27/2012 8:16:44 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\012712-30030-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x705C0)
Bugcheck code: 0x9F (0x3, 0xFFFFFA800428F8D0, 0xFFFFF80004C25518, 0xFFFFFA800436D7D0)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Wed 12/7/2011 11:02:30 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\120711-31418-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x705C0)
Bugcheck code: 0x7A (0xFFFFF6FB80000000, 0xFFFFFFFFC000000E, 0x3FC2B880, 0xFFFFF70000000388)
Error: KERNEL_DATA_INPAGE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Tue 2/1/2011 11:10:44 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\020111-32011-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70740)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004295060, 0xFFFFF80004817518, 0xFFFFFA8003A4DBC0)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Fri 1/21/2011 7:21:45 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\012111-23556-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0x6F30)
Bugcheck code: 0x116 (0xFFFFFA8004493010, 0xFFFFF88004359F30, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR




On Fri 7/2/2010 8:59:18 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\070210-30342-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70600)
Bugcheck code: 0xD1 (0x10, 0x2, 0x0, 0xFFFFF88001CF15D6)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Fri 7/2/2010 2:04:35 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\070210-35693-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70600)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004293A20, 0xFFFFF80000B9C518, 0xFFFFFA800EE34880)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Sun 6/27/2010 11:37:35 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062710-31340-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70600)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004283060, 0xFFFFF80000B9C518, 0xFFFFFA80045D1BD0)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Sun 6/27/2010 2:52:47 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062710-28782-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70600)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004285060, 0xFFFFF80000B9C518, 0xFFFFFA800A005BD0)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Fri 6/25/2010 9:49:04 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062610-27175-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70600)
Bugcheck code: 0x9F (0x3, 0xFFFFFA80042C5060, 0xFFFFF80004875518, 0xFFFFFA8009200CF0)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


The following dump files were found but could not be read. These files may be corrupt:
C:\Windows\Minidump\032612-39234-01.dmp
C:\Windows\Minidump\032612-39951-01.dmp
C:\Windows\Minidump\032612-40139-01.dmp
C:\Windows\Minidump\032612-40263-01.dmp
C:\Windows\Minidump\032612-41137-01.dmp




--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

On your computer a total of 26 crash dumps have been found. Only 21 could be analyzed. Only 15 are included in this report. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.)

athrx.sys (Atheros Extensible Wireless LAN device driver, Atheros Communications, Inc.)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.

[rockmilk]

I would like you to try a clean boot and see if you are able to connect.
http://support.microsoft.com/kb/331796

[Livinonaprayer]

Ran the clean boot, and I was not able to connect.

[rockmilk]

Sorry I am outt of ideas I am sure a tech here will pick this up.

[Livinonaprayer]

Ok thx for your assistance