[rshaffer61]

Makes perfect sense to me and you will just have to copy all the individual data files you need to save to either a cd or a flash drive. You could also use the external drive but make sure it is connected before you boot up the system to the linux live cd.

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jencwu

Please accept my apologies

You were perfectly correct, it was entirely my error.

I read it as - my external drive backs up all that is new or changed, so everything is backed up

I realise that is NOT what you said and somehow I misread it.


rshaffer61
Apologies to you of course, as well.

[Macboatmaster]

jencwu

Please accept my apologies

You were perfectly correct, it was entirely my error.

I read it as - my external drive backs up all that is new or changed, so everything is backed up

I realise that is NOT what you said and somehow I misread it.


rshaffer61
Apologies to you of course, as well.

[rshaffer61]

No problem from my side Macboatmaster.

[jencwu]

Please accept my apologies

You were perfectly correct, it was entirely my error.

Haha, I was sort of scratching my head on why you were confused, as I felt I had been pretty clear No problem about the mistake, it happens!

And thank you rshaffer61, I will try Puppy tomorrow as my husband is gone until then, and I need him to tell me which files to save since it's his computer. I'll report back the results.

[rshaffer61]

Mac and I will stand by for your results and be ready to continue after everything is safely backed up.

[jencwu]

Successfully got the files off the computer using Puppy Linux & files all open just fine on a working computer.

[rshaffer61]

Now you will need to replace the hard drive and then we can start with a fresh install. Be ready to get all the updates to Windows and for all the drivers.
I will stay with this topic till everything is back to normal and you are running correctly.

[jencwu]

My husband decided to just get a new laptop. Thank you so much for your help.

[rshaffer61]

Thank you for the update and I am sorry the issue could not be resolved without the purchase of a new laptop. I am glad he got something a little newer and I'm sure he will enjoy it very much.
Thank you for your patience and allowing us to assist you with this issue.