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computer will not run correctly after removing malware


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#46
RKinner

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Go back into services as before and look for Windows Installer Service. It should have Startup Type: Automatic. Change it and hit Apply if it doesn't already say Automatic. It may or may not be running. If not running, try to Start it. Do you get an error message? If running try to Stop it then once it stops, Start it again. Note any error messages.

It depends on Remote Procedure Call (RPC), RPC Endpoint Mapper and DCOM Service Process Launcher so if it says it can't start because of a dependency then make sure that each is set to Automatic and Started. Then try it again.
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#47
amayzzing

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got an error message starting Windows Installer "Windows Installer could not start the Windows Installer service oon Local Computer. Error 1084: this service cannot be started in Safe Mode".

RPC, RPC Endpoint Mapper and DCOM were started and set to automatic.
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#48
RKinner

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Go into regular mode and try it again.
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#49
amayzzing

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It doesn't stay on long enough in regular mode to do much with it.
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#50
RKinner

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I thought you were able to turn off Symantec with msconfig and then boot into regular mode?
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#51
amayzzing

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ok, Apparently my husband did a system restore to a restore point that was a month back.

So I guess what we did earlier is not valid. The good news is that it seems it might actually be better that he did this, as it is allowing me to do operations normally.

Here is the state of the computer now, tell me at which point in your previous instructions I need to start over. We are running in regular mode. The internet is running, the computer is running fine. Symantec Endpoint Protection was turned off and I was able to uninstall it with no error codes.

What do you reccomend now?
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#52
RKinner

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First remove the remnants of Norton:

Download and save the norton removal tool
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
Run the Norton Removal tool.

Then let's install the free Avast:

http://www.avast.com...ivirus-download

Download, Save, and right click and Run As Administrator.

Once you have it installed and it has updated:

Click on the Avast ball. Then click on Scan Computer, then on
Boot-Time Scan then on Settings. Change the Ask at the bottom to Move to Chest. OK then Schedule Now. Reboot and let it run a scan. It may take hours.
Once it finishes it should load windows. Click on the Avast ball and then on Scan Logs, select the Boot-time scan report then View Results. How many did it find?
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#53
amayzzing

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yahoo! It found one virus and moved it to the chest.

:yeah:
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#54
RKinner

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Stick with Avast for a while and see how you like it. Some people object to the voice notification of updates. To turn it off, click on the Avast ball then on Settings. Then on Sounds and uncheck Automatic Updates OK. (It will still update it just won't tell you about in a loud voice in the middle of the night.)

They have also started using their info popup to try and get you to upgrade so I go into Settings, Popups and change the first two to 1 second.

The registration is good for 12-14 months then you will need to register again. They will, of course, try to talk you into buying the product but you can always register again for another year free.

I think we can probably cleanup now.

We need to cleanup System Restore:

Copy the following:


:Commands
[CLEARALLRESTOREPOINTS]
[Reboot]

Right click on OTL and Run As Administrator. In the Custom Scans/Fixes box at the bottom, paste in the copied text (Ctrl + v) and then hit Run Fix.

That will get the last of the malware off the system.



You can uninstall or delete any tools we had you download and their logs.
To uninstall combofix, copy the next line:

"%userprofile%\Desktop\combofix.exe" /Uninstall

Start, All Programs, Accessories then right click on Command Prompt and Run As Administrator.
then right click, Paste, then hit Enter.

OTL has a cleanup tab if you go there it will remove itself and its logs.

To hide hidden files again (OTL may do it for you):

Vista or Win7

# Open the Control Panel menu and click Folder Options.
# After the new window appears select the View tab.
# Remove the check in the checkbox labeled Display the contents of system folders.
# Under the Hidden files and folders section select the radio button labeled Do not Show hidden files and folders.
# Check the checkbox labeled Hide protected operating system files.
# Press the Apply button and then the OK button and exit My Computer.

Also make sure you have the latest versions of any adobe.com products you use like Shockwave, Flash or Acrobat.

Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program. There is an exploit out there now that can use it to get on your PC. For Adobe Reader: Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript. OK Close program. It's the same for Foxit reader except you uncheck Enable Javascript Actions.

To help keep your programs up-to-date you should download and run the UpdateChecker:
http://www.filehippo.../updatechecker/
(You don't need to download Betas and if there is a program you don't use you can just uninstall it rather than update it. Exception is MSN messenger which appears to be part of Windows.)
If you get a blocked program notice after installing updatechecker then change it to not run at start then manually run it once a week.
Seems to work best if Firefox is the default browser. You can also try Secunia PSI http://secunia.com/v...l/download_psi/ Same kind of info. You don't need both.
If you use Firefox then get the AdBlock Plus Add-on. WOT (Web of Trust) is another you might want to try.
The equivalent to AdBlock Plus for IE is called Simple Adblock and you should install it too: http://simple-adblock.com/
The free version only blocks 200 ads a day so another reason to use Firefox or Chrome.

If Firefox is slow loading make sure it only has the current Java add-on. Then download and run Speedy Fox.
http://www.crystalidea.com/speedyfox . You can run it any time that Firefox seems slow.

Be warned: If you use Limewire, utorrent or any of the other P2P programs you will almost certain be coming back to the Malware Removal forum. If you must use P2P then submit any files you get to http://virustotal.com before you open them.


If you have a router, log on to it today and change the default password! If using a Wireless router you really should be using encryption on the link. Use the strongest (newest) encryption method that your router and PC wireless adapter support especially if you own a business. See http://www.king5.com...-120637284.html and http://www.seattlepi...ted-1344185.php for why encryption is important. If you don't know how, visit the router maker's website. They all have detailed step by step instructions or a wizard you can download.

Ron
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#55
amayzzing

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Thanks for all your help and Patience Ron!!


One last thing I noticed. Each time the computer rebooted, I got a message saying "Run DLL There was a problem starting c:\ProgramData\OcciqpeyGafz.dll The specified Module could not be found."
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#56
RKinner

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That's a malware remnant in the registry. We can remove it with OTL if you will run a new Quickscan.

Ron
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#57
amayzzing

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ok, I'm assuming you want me to post the log.

Which one, extras or OTL
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#58
RKinner

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otl
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#59
amayzzing

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OTL logfile created on: 7/18/2012 9:15:46 PM - Run 1
OTL by OldTimer - Version 3.2.54.0 Folder = C:\Users\Lawrence & Lindsay S\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.75 Gb Total Physical Memory | 2.24 Gb Available Physical Memory | 59.78% Memory free
7.50 Gb Paging File | 5.75 Gb Available in Paging File | 76.70% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 921.72 Gb Total Space | 874.41 Gb Free Space | 94.87% Space Free | Partition Type: NTFS

Computer Name: ASUS | User Name: Lawrence & Lindsay S | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/07/18 21:15:40 | 000,596,480 | ---- | M] (OldTimer Tools) -- C:\Users\Lawrence & Lindsay S\Desktop\OTL.exe
PRC - [2012/07/16 22:09:47 | 000,686,280 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_265_ActiveX.exe
PRC - [2012/07/03 12:21:30 | 004,273,976 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe
PRC - [2012/07/03 12:21:29 | 000,044,808 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe
PRC - [2012/01/03 05:10:42 | 000,063,928 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2011/11/12 13:04:12 | 000,268,640 | ---- | M] (LeapFrog Enterprises, Inc.) -- C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
PRC - [2011/11/12 12:21:58 | 006,141,792 | ---- | M] (LeapFrog Enterprises, Inc.) -- C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
PRC - [2009/12/23 17:59:42 | 000,232,064 | ---- | M] (ASUSTeK Computer Inc.) -- C:\Program Files (x86)\ASUS\AI Manager\AsShellApplication.exe
PRC - [2009/12/23 17:59:22 | 000,203,392 | ---- | M] (ASUSTeK Computer Inc.) -- C:\Windows\SysWOW64\AsHookDevice.exe
PRC - [2009/11/18 00:42:26 | 005,821,952 | ---- | M] (ASUSTeK Computer Inc.) -- C:\Program Files (x86)\ASUS\EPU-4 Engine\FourEngine.exe


========== Modules (No Company Name) ==========

MOD - [2011/09/27 08:23:00 | 000,087,912 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2011/09/27 08:22:40 | 001,242,472 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
MOD - [2011/09/14 10:19:06 | 008,500,224 | ---- | M] () -- C:\Program Files (x86)\LeapFrog\LeapFrog Connect\QtGui4.dll
MOD - [2011/09/14 10:19:06 | 002,348,544 | ---- | M] () -- C:\Program Files (x86)\LeapFrog\LeapFrog Connect\QtCore4.dll
MOD - [2011/03/17 01:11:16 | 004,297,568 | ---- | M] () -- C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\Cultures\OFFICE.ODF
MOD - [2010/10/20 16:45:26 | 008,801,120 | ---- | M] () -- C:\Program Files (x86)\Microsoft Office\Office14\1033\GrooveIntlResource.dll
MOD - [2009/03/25 20:53:14 | 000,053,248 | ---- | M] () -- C:\Program Files (x86)\ASUS\EPU-4 Engine\AsSpindownTimeout.dll
MOD - [2009/01/15 18:55:10 | 000,565,248 | ---- | M] () -- C:\Program Files (x86)\ASUS\EPU-4 Engine\pngio.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2012/07/03 12:21:29 | 000,044,808 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe -- (avast! Antivirus)
SRV:64bit: - [2011/04/20 02:04:20 | 000,203,776 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2010/09/22 22:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV - [2012/07/17 12:09:33 | 000,250,056 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2012/01/03 05:10:42 | 000,063,928 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2011/11/12 12:21:58 | 006,141,792 | ---- | M] (LeapFrog Enterprises, Inc.) [Auto | Running] -- C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe -- (LeapFrog Connect Device Service)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/12/23 17:59:22 | 000,203,392 | ---- | M] (ASUSTeK Computer Inc.) [Auto | Running] -- C:\Windows\SysWOW64\AsHookDevice.exe -- (Device Handle Service)
SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/07/03 12:21:52 | 000,958,400 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\SysNative\drivers\aswSnx.sys -- (aswSnx)
DRV:64bit: - [2012/07/03 12:21:52 | 000,355,856 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswSP.sys -- (aswSP)
DRV:64bit: - [2012/07/03 12:21:52 | 000,071,064 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswMonFlt.sys -- (aswMonFlt)
DRV:64bit: - [2012/07/03 12:21:52 | 000,059,728 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswTdi.sys -- (aswTdi)
DRV:64bit: - [2012/07/03 12:21:52 | 000,054,072 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswRdr2.sys -- (aswRdr)
DRV:64bit: - [2012/07/03 12:21:51 | 000,025,232 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswFsBlk.sys -- (aswFsBlk)
DRV:64bit: - [2012/03/01 02:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/11/12 12:18:12 | 000,040,320 | ---- | M] (Belcarra Technologies) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\btblan.sys -- (Leapfrog-USBLAN)
DRV:64bit: - [2011/06/10 06:34:52 | 000,539,240 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2011/04/20 02:44:50 | 009,319,936 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (atikmdag)
DRV:64bit: - [2011/04/20 02:44:50 | 009,319,936 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (amdkmdag)
DRV:64bit: - [2011/04/20 01:22:34 | 000,306,176 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)
DRV:64bit: - [2010/11/20 23:24:33 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 23:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 23:23:47 | 000,031,232 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)
DRV:64bit: - [2010/10/01 15:41:12 | 001,349,232 | ---- | M] (VIA Technologies, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\viahduaa.sys -- (VIAHdAudAddService)
DRV:64bit: - [2010/09/29 06:01:46 | 000,695,400 | ---- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\RTL8192su.sys -- (RTL8192su)
DRV:64bit: - [2010/09/23 04:36:48 | 000,048,488 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\fssfltr.sys -- (fssfltr)
DRV:64bit: - [2010/01/27 21:33:38 | 000,116,736 | ---- | M] (ATI Technologies, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\AtiHdmi.sys -- (AtiHdmiService)
DRV:64bit: - [2009/12/22 06:26:36 | 000,038,456 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\usbfilter.sys -- (usbfilter)
DRV:64bit: - [2009/11/10 12:11:32 | 000,234,040 | ---- | M] (Advanced Micro Devices, Inc) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ahcix64s.sys -- (ahcix64s)
DRV:64bit: - [2009/10/07 11:13:34 | 000,070,200 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2009/10/07 11:13:34 | 000,028,728 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2009/07/16 07:38:40 | 000,015,416 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\ASACPI.sys -- (MTsensor)
DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/20 01:48:42 | 000,702,976 | ---- | M] (Ralink Technology, Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\netr28x.sys -- (netr28x)
DRV:64bit: - [2009/05/18 04:47:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2009/05/04 21:00:28 | 000,016,440 | ---- | M] (Advanced Micro Devices Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\AtiPcie.sys -- (AtiPcie) AMD PCI Express (3GIO)
DRV - [2009/07/13 21:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)
DRV - [2008/01/04 17:34:48 | 000,011,832 | ---- | M] () [Kernel | Auto | Running] -- C:\Windows\SysWOW64\drivers\AsInsHelp64.sys -- (ASInsHelp)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://asus.msn.com
IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...rc=IE-SearchBox

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://asus.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://asus.msn.com/
IE - HKCU\..\URLSearchHook: {472734EA-242A-422b-ADF8-83D1E48CC825} - No CLSID value found
IE - HKCU\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKCU\..\SearchScopes\{00C87E44-7384-4AFF-BF86-BE11458273F0}: "URL" = http://search.yahoo....13,17118,0,18,0
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local


========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_3_300_265.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@bestbuy.com/npBestBuyPcAppDetector,version=1.0: C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll (Best Buy)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_265.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@bestbuy.com/npBestBuyPcAppDetector,version=1.0: C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll (Best Buy)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.5.1: C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.5.1: C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@pandonetworks.com/PandoWebPlugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll (Pando Networks)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@unity3d.com/UnityPlayer: C:\Program Files (x86)\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\pandonetworks.com/PandoWebPlugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll (Pando Networks)



========== Chrome ==========

CHR - homepage: http://www.google.com
CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:searchFieldtrialParameter}sourceid=chrome&ie={inputEncoding}&q={searchTerms}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&hl={language}&q={searchTerms}
CHR - homepage: http://www.google.com
CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\20.0.1132.57\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\20.0.1132.57\pdf.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\20.0.1132.57\gcswf32.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_262.dll
CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll
CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.65\npGoogleUpdate3.dll
CHR - plugin: Java™ Platform SE 7 U5 (Enabled) = C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\plugin2\npjp2.dll
CHR - plugin: Java Deployment Toolkit 7.0.50.255 (Enabled) = C:\Windows\SysWOW64\npDeployJava1.dll
CHR - plugin: Pando Web Plugin (Enabled) = C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll
CHR - plugin: Unity Player (Enabled) = C:\Program Files (x86)\Unity\WebPlayer\loader\npUnity3D32.dll
CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll
CHR - plugin: Best Buy pc app Detector (Enabled) = C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll
CHR - Extension: YouTube = C:\Users\Lawrence & Lindsay S\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\
CHR - Extension: Google Search = C:\Users\Lawrence & Lindsay S\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_0\
CHR - Extension: avast! WebRep = C:\Users\Lawrence & Lindsay S\AppData\Local\Google\Chrome\User Data\Default\Extensions\icmlaeflemplmjndnaapfdbbnpncnbda\7.0.1456_0\
CHR - Extension: Gmail = C:\Users\Lawrence & Lindsay S\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

O1 HOSTS File: ([2012/06/17 18:33:28 | 000,000,098 | ---- | M]) - C:\Windows\SysNative\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2:64bit: - BHO: (avast! WebRep) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)
O2:64bit: - BHO: (SimpleAdblock Class) - {FFCB3198-32F3-4E8B-9539-4324694ED664} - C:\Program Files (x86)\Common Files\Simple Adblock\SimpleAdblockx64.dll (Simple Adblock)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll (Oracle Corporation)
O2 - BHO: (Yontoo Layers) - {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo Layers Runtime\YontooIEClient.dll File not found
O2 - BHO: (SimpleAdblock Class) - {FFCB3198-32F3-4E8B-9539-4324694ED664} - C:\Program Files (x86)\Common Files\Simple Adblock\SimpleAdblock.dll (Simple Adblock)
O3:64bit: - HKLM\..\Toolbar: (avast! WebRep) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [avast] C:\Program Files\AVAST Software\Avast\avastUI.exe (AVAST Software)
O4 - HKLM..\Run: [HDAudDeck] C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe (VIA)
O4 - HKLM..\Run: [Monitor] C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe (LeapFrog Enterprises, Inc.)
O4 - HKLM..\Run: [RunAIShell] C:\Program Files (x86)\ASUS\AI Manager\AsShellApplication.exe (ASUSTeK Computer Inc.)
O4 - HKLM..\Run: [StartCCC] C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O4 - HKCU..\Run: [FileHippo.com] C:\Program Files (x86)\FileHippo.com\UpdateChecker.exe (FileHippo.com)
O4 - HKCU..\Run: [Windows Time] rundll32.exe "C:\ProgramData\OcciqpeyGafz.dll",EntryPoint File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000009 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16:64bit: - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab (Shockwave Flash Object)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} http://appldnld.appl...ex/qtplugin.cab (QuickTime Object)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 10.5.1)
O16 - DPF: {CAFEEFAC-0017-0000-0005-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.7.0_05)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 10.5.1)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{C0BBF70D-E2BB-4874-A628-204BBFB34A15}: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O33 - MountPoints2\{d659b5dc-e598-11e0-8fea-806e6f6e6963}\Shell - "" = AutoRun
O33 - MountPoints2\{d659b5dc-e598-11e0-8fea-806e6f6e6963}\Shell\AutoRun\command - "" = D:\setup.exe
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2012/07/18 21:15:26 | 000,596,480 | ---- | C] (OldTimer Tools) -- C:\Users\Lawrence & Lindsay S\Desktop\OTL.exe
[2012/07/18 14:49:32 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Simple Adblock
[2012/07/17 10:45:47 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome
[2012/07/17 10:40:42 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Google
[2012/07/17 10:40:40 | 000,025,232 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswFsBlk.sys
[2012/07/17 10:40:40 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\avast! Free Antivirus
[2012/07/17 10:40:39 | 000,355,856 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswSP.sys
[2012/07/17 10:40:34 | 000,054,072 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswRdr2.sys
[2012/07/17 10:40:33 | 000,059,728 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswTdi.sys
[2012/07/17 10:40:30 | 000,958,400 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswSnx.sys
[2012/07/17 10:40:27 | 000,071,064 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswMonFlt.sys
[2012/07/17 10:40:26 | 000,285,328 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\aswBoot.exe
[2012/07/17 10:40:07 | 000,227,648 | ---- | C] (AVAST Software) -- C:\Windows\SysWow64\aswBoot.exe
[2012/07/17 10:40:07 | 000,041,224 | ---- | C] (AVAST Software) -- C:\Windows\avastSS.scr
[2012/07/17 10:39:58 | 000,000,000 | ---D | C] -- C:\ProgramData\AVAST Software
[2012/07/17 10:39:58 | 000,000,000 | ---D | C] -- C:\Program Files\AVAST Software
[2012/07/16 21:53:58 | 000,000,000 | ---D | C] -- C:\Windows\{113016FE-E013-4FAF-85FB-8649DEED76B2}
[2012/07/15 20:37:50 | 000,000,000 | ---D | C] -- C:\Users\Lawrence & Lindsay S\AppData\Local\{2212D96E-2BF0-48B5-BDD1-9EBB47B6A1DB}
[2012/07/10 17:32:27 | 000,000,000 | --SD | C] -- C:\32788R22FWJFW
[2012/07/10 12:00:54 | 000,000,000 | -H-D | C] -- C:\ProgramData\Common Files
[2012/07/10 12:00:54 | 000,000,000 | ---D | C] -- C:\ProgramData\MFAData
[2012/07/10 10:43:37 | 000,000,000 | ---D | C] -- C:\Windows\Minidump
[2012/07/10 10:10:59 | 000,000,000 | ---D | C] -- C:\Users\Lawrence & Lindsay S\AppData\Local\CrashDumps
[2012/07/02 18:49:36 | 000,000,000 | ---D | C] -- C:\Users\Lawrence & Lindsay S\AppData\Local\TomTom
[2012/06/22 17:54:52 | 000,000,000 | ---D | C] -- C:\Users\Lawrence & Lindsay S\Documents\My Kindle Content
[2012/06/22 17:54:37 | 000,000,000 | ---D | C] -- C:\Users\Lawrence & Lindsay S\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Amazon
[2012/06/22 17:54:29 | 000,000,000 | ---D | C] -- C:\Users\Lawrence & Lindsay S\AppData\Local\Amazon
[1 C:\Windows\SysNative\*.tmp files -> C:\Windows\SysNative\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/07/18 21:15:40 | 000,596,480 | ---- | M] (OldTimer Tools) -- C:\Users\Lawrence & Lindsay S\Desktop\OTL.exe
[2012/07/18 21:09:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2012/07/18 20:31:00 | 000,000,354 | ---- | M] () -- C:\Windows\tasks\HP Photo Creations Communicator.job
[2012/07/18 20:26:00 | 000,000,926 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/07/18 14:47:46 | 000,016,976 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/07/18 14:47:46 | 000,016,976 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/07/18 14:40:26 | 000,000,922 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/07/18 14:40:19 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/07/18 14:40:13 | 3019,247,616 | -HS- | M] () -- C:\hiberfil.sys
[2012/07/17 10:45:48 | 000,002,263 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2012/07/17 10:45:48 | 000,002,247 | ---- | M] () -- C:\Users\Lawrence & Lindsay S\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2012/07/17 10:40:40 | 000,001,926 | ---- | M] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk
[2012/07/17 10:40:27 | 000,000,000 | ---- | M] () -- C:\Windows\SysWow64\config.nt
[2012/07/17 10:39:20 | 089,340,632 | ---- | M] () -- C:\Users\Lawrence & Lindsay S\Desktop\avast_free_antivirus_setup.exe
[2012/07/17 10:28:16 | 000,414,656 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2012/07/16 19:27:49 | 372,592,309 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2012/07/03 12:21:52 | 000,958,400 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswSnx.sys
[2012/07/03 12:21:52 | 000,355,856 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswSP.sys
[2012/07/03 12:21:52 | 000,071,064 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswMonFlt.sys
[2012/07/03 12:21:52 | 000,059,728 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswTdi.sys
[2012/07/03 12:21:52 | 000,054,072 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswRdr2.sys
[2012/07/03 12:21:51 | 000,025,232 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswFsBlk.sys
[2012/07/03 12:21:32 | 000,041,224 | ---- | M] (AVAST Software) -- C:\Windows\avastSS.scr
[2012/07/03 12:21:28 | 000,227,648 | ---- | M] (AVAST Software) -- C:\Windows\SysWow64\aswBoot.exe
[2012/07/03 12:21:18 | 000,285,328 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\aswBoot.exe
[2012/06/22 17:54:38 | 000,002,306 | ---- | M] () -- C:\Users\Lawrence & Lindsay S\Desktop\Kindle.lnk
[2012/06/19 13:59:12 | 000,741,740 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2012/06/19 13:59:12 | 000,635,538 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2012/06/19 13:59:12 | 000,110,254 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[1 C:\Windows\SysNative\*.tmp files -> C:\Windows\SysNative\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/07/17 10:45:48 | 000,002,263 | ---- | C] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2012/07/17 10:45:48 | 000,002,247 | ---- | C] () -- C:\Users\Lawrence & Lindsay S\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2012/07/17 10:40:47 | 000,000,926 | ---- | C] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/07/17 10:40:46 | 000,000,922 | ---- | C] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/07/17 10:40:40 | 000,001,926 | ---- | C] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk
[2012/07/17 10:40:26 | 000,000,000 | ---- | C] () -- C:\Windows\SysWow64\config.nt
[2012/07/17 10:34:03 | 089,340,632 | ---- | C] () -- C:\Users\Lawrence & Lindsay S\Desktop\avast_free_antivirus_setup.exe
[2012/07/15 21:16:53 | 372,592,309 | ---- | C] () -- C:\Windows\MEMORY.DMP
[2012/06/22 17:54:38 | 000,002,306 | ---- | C] () -- C:\Users\Lawrence & Lindsay S\Desktop\Kindle.lnk
[2012/04/02 18:52:04 | 000,000,218 | ---- | C] () -- C:\Users\Lawrence & Lindsay S\AppData\Local\recently-used.xbel
[2012/04/02 18:40:13 | 000,003,984 | ---- | C] () -- C:\Users\Lawrence & Lindsay S\HomeCleanhome.gnucash
[2012/02/07 23:23:19 | 000,005,651 | ---- | C] () -- C:\Users\Lawrence & Lindsay S\Accounts info.gnucash.20120207222319.gnucash
[2012/02/07 23:18:46 | 000,006,504 | ---- | C] () -- C:\Users\Lawrence & Lindsay S\Accounts info.gnucash
[2011/12/15 20:01:17 | 000,000,286 | ---- | C] () -- C:\Windows\reimage.ini
[2011/10/30 11:09:45 | 000,000,068 | ---- | C] () -- C:\Windows\ka.ini
[2011/04/21 21:15:03 | 000,013,368 | ---- | C] () -- C:\Windows\SysWow64\drivers\AsUpIO.sys
[2011/04/21 21:14:34 | 000,221,184 | ---- | C] () -- C:\Windows\SysWow64\drivers\ServiceHelp.dll
[2011/04/21 21:11:13 | 000,013,931 | ---- | C] () -- C:\Windows\SysWow64\RaCoInst.dat
[2011/04/21 21:10:57 | 000,013,440 | ---- | C] () -- C:\Windows\SysWow64\drivers\AsIO.sys
[2011/04/21 21:10:56 | 000,011,832 | ---- | C] () -- C:\Windows\SysWow64\drivers\AsInsHelp64.sys
[2011/04/21 21:10:56 | 000,010,216 | ---- | C] () -- C:\Windows\SysWow64\drivers\AsInsHelp32.sys
[2011/04/21 21:07:31 | 000,024,078 | ---- | C] () -- C:\Windows\Ascd_log.ini
[2011/04/21 21:07:30 | 000,017,302 | ---- | C] () -- C:\Windows\Ascd_tmp.ini
[2011/04/21 21:07:30 | 000,010,296 | ---- | C] () -- C:\Windows\SysWow64\drivers\ASUSHWIO.SYS
[2011/04/21 21:07:30 | 000,001,769 | ---- | C] () -- C:\Windows\Language_trs.ini
[2011/04/21 21:05:58 | 000,000,000 | ---- | C] () -- C:\Windows\ativpsrm.bin
[2011/03/17 17:51:46 | 000,003,929 | ---- | C] () -- C:\Windows\SysWow64\atipblag.dat

========== LOP Check ==========

[2012/07/16 01:12:05 | 000,000,000 | ---D | M] -- C:\Users\Lawrence & Lindsay S\AppData\Roaming\Catalina Marketing Corp
[2012/07/16 01:12:05 | 000,000,000 | ---D | M] -- C:\Users\Lawrence & Lindsay S\AppData\Roaming\Elluminate
[2011/12/08 09:06:29 | 000,000,000 | ---D | M] -- C:\Users\Lawrence & Lindsay S\AppData\Roaming\PC Cleaners
[2012/07/16 01:12:06 | 000,000,000 | ---D | M] -- C:\Users\Lawrence & Lindsay S\AppData\Roaming\Visan
[2012/05/01 18:16:29 | 000,000,000 | ---D | M] -- C:\Users\Lawrence & Lindsay S\AppData\Roaming\Watchtower
[2012/04/16 18:54:41 | 000,032,604 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 109 bytes -> C:\ProgramData\TEMP:DFC5A2B2

< End of report >
  • 0

#60
RKinner

RKinner

    Malware Expert

  • Expert
  • 24,700 posts
  • MVP
Copy the text in the code box by highlighting and Ctrl + c


:OTL
O4 - HKCU..\Run: [Windows Time] rundll32.exe "C:\ProgramData\OcciqpeyGafz.dll",EntryPoint File not found
     

then Rightclick on OTL and select Run As Administrator to start. Under the Custom Scans/Fixes box at the bottom, paste (ctrl +v) the text. Verify that you got it all and Then click the RUN FIX button (NOT THE QUICK SCAN button!) at the top
Let the program run unhindered. It shouldn't need to reboot but you will want to reboot to test it. I don't need the log unless it didn't work.
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