[BarbieLouise]

Everytime i start my laptop up when it gets to the log in page it goes black all the time iv left it for an hour or so and it stays the same i dont know what to do help me

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Hi and welcome to Geeks to Go.

1 - Is there anything specific that leads you to conclude your machine is infected by malware and thus the reason for of the current non booting issue?

2 - Also what make/modal is your computer and which exact Operating System is in use?

Overall could be a myriad of possibilities all told being honest, the actual root cause that is. Anyway for now answer the above as best able and we will go from there, thank you.

[Dakeyras]

Hi and welcome to Geeks to Go.

1 - Is there anything specific that leads you to conclude your machine is infected by malware and thus the reason for of the current non booting issue?

2 - Also what make/modal is your computer and which exact Operating System is in use?

Overall could be a myriad of possibilities all told being honest, the actual root cause that is. Anyway for now answer the above as best able and we will go from there, thank you.

[BarbieLouise]

Its a hp

[Dakeyras]

You will have to be a tad more specific that that please...

Re-read my questions again and if you do not understand what I am asking merely inform myself OK.

[Dakeyras]

Due to lack of feedback, this topic has been closed.

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