[2troubled]

I am unable to do the steps right at this time as I will be away from my computer. I will do these steps on Monday and get back with you after I have completed everything you listed. I really do appreciate all the help you have given me.

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ok I must be a complete idiot but I can't figure out which download button to use from your link on the java download. I did the adobe update. If you could kindly tell me which button to use. I think I have tried them all and cannot get any menu like you listed out to do.

thanks, sorry for my dumbness

[2troubled]

ok I must be a complete idiot but I can't figure out which download button to use from your link on the java download. I did the adobe update. If you could kindly tell me which button to use. I think I have tried them all and cannot get any menu like you listed out to do.

thanks, sorry for my dumbness

[Crag_Hack]

Here it is. Let me know if you have any other questions.

[2troubled]

got it to work this time. Thanks. I will get back with you tomorrow on how things are going and do the clean up tomorrow.

[2troubled]

Here is the OTL log. It DID NOT ask to reboot. This is the log that came up at the end.


========== COMMANDS ==========
Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.57.0 log created on 08282012_132543

[Crag_Hack]

Congratulations! We are done. Let me know if you have any outstanding issues or questions. Take Care,
Josh

[Essexboy]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

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