The error happened awhile back and because a number of people have told me it's a faulty hard drive, I just ordered a new computer for my daughter.
I say that because my details could be sketchy (or maybe they will not matter).
My daughter received the black screen with operating system not found one day. We downloanded Linux via USB and loaded into the Gateway pc. It worked for a few days then the black screen again with operating system not found. I then ordered the new computer.
Having to work on my computer, I found what I believe to be the Operating system disc. It's a gateway disc, labeled Microsoft Windows Vista Home Premium 32 Bit. (Again... not sure if that is the disc that goes with the specific computer with the problem - at the time my husband had ordered 2 Gateways. The second one is not available at this time).
My husband initiated the disc, so not sure what all was involved. In the end, I have removed the disc because there was a blank white screen with a green bar at the bottom showing "collecting information". That was allowed to run for a day and half.
Upon removal of the disc I have the following on a black screen:
CPUO = AMD Athlon II Dual Core M300
632K System RAM Passed
2814 M Extended RAM passed
1024 KB L2 Cache
System BIOS Shadowed
Video BIOS Shadowed
Fixed Disk 0:
ATAPI CD-ROM: TSSTcorp CDDVDW TS-L633C
0200: Failure Fixed Disk 0
Press <F1> to resume
When I press F1:
Black screen with the following
Broadcom Base Code PXE-2.1 V1.1.0
Copyright 2000-2008 Broadcom Corporation
Copyright 1997-2000 Intel Corporation
PXE-E61: Media test failure, check cable
PXE-MOF: Exiting Broadcom PXE ROM
Operating system not found.
So is hard drive shot? Or is it possible to fix?